Your Golf Travel Reviews

Name: Your Golf Travel
Address: 22-26 Farringdon Lane, London, London
Rating: 4.63

4.6 Rating 3,169 Reviews

92 %

of reviewers recommend Your Golf Travel

Company Reviews

Questions

Metrics

4.6

Based on 3,169 reviews

Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week

Visit Website

Phone:

0800 043 6644

Email:

cs@yourgolftravel.com

Location:

22-26 Farringdon Lane, London
London
EC1R 3AJ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I found the response and helpfulness of the whole team at your golf travel very friendly and a pleasure to deal with, thank you.”

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Posted 9 years ago

Thank you for your kind comments Mr King, it's always lovely to hear that our customers find us friendly and a pleasure to deal with. We hope you have a fantastic time at Cornelia Diamond. Best wishes, Claire

Posted 9 years ago

“A Call to Lewis and then Steven was all that I needed to sort this holiday out for me and my pals. Sorted in no time !!!!”

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Posted 9 years ago

Dear Selwyn, Thank you for your lovely review online about the service you received from YGT and in particular - Steven in our sales team. We hope that you all have a great trip and look forward to helping you book the next! Regards, Emma

Posted 9 years ago

“Matt sorted out all the extras we needed to know before we booked the extra nights plus a couple of rounds of golf before we see the the Ryder Cup all being well should be a good 2016 for me and my mate. Kind Regards Paul Davis Devon England”

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Posted 9 years ago

Dear Paul, Thank you for your great review online about our booking service and also the packages we offer for the Ryder Cup. We hope you have a trip of a lifetime next year, and look forward to helping you in the near future with your next! Regards, Emma

Posted 9 years ago

“I am a little dissapointed as I have had to chase you once when I asked you for a confirmation of a rate and secondly that I had not received confirmation of my booking until I phoned and spoke to Lee this morning. My earlier booking for December went without a hitch.”

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Posted 9 years ago

Dear John, Thank you for your review online, of which we appreciate your comments and concern about your confirmation email. I have contacted the sales agent who made this booking for you and have confirmed this has now been sent. I do apologise as with some foreign venues take a little longer to confirm tee times, and we mist ensure everything is correct before submitting any details to the client. Kindest regards, Emma

Posted 9 years ago

“Booked a golf holiday 3 days ago and got a flight confirmation e-mail through after paying Steve up front for the flights but I have had no confirmation through yet about the rest of the package - hotel rooms ,golf courses and tee times, total cost, etc etc. Normally bet this straight away after booking. Tried phoning but couldn't get through and couldn't leave a message.”

Helpful Report

Posted 9 years ago

Dear Ray, Thank you for choosing YGT to make your booking with this year and for taking the time to leave your comments and feedback online. I have been in touch with your sales agent and asked them to contact you and ensure all is confirmed for your trip, and to ensure you are happy. I do apologise for any delay. Kindest regards, Emma

Posted 9 years ago

“As ever, fantastic customer service, booked again with Paul Cockman who delivered exactly what we wanted, just can't wait to go now. Keep up the good work "Your Golf Travel" Regards, Steve Blackmore”

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Posted 9 years ago

Dear Steve, Thank you for your great review - we hope you have a great trip to Portugal next year with YGT and look forward to helping you once again to book your golfing vacations. Kindest regards, Emma

Posted 9 years ago

“Dealt with Robert Cooper who was very polite, informative and helpful. Would definitely use your services again.”

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Posted 9 years ago

Dear Anne, Thank you for your booking to The Belfry with Your Golf Travel and for taking the time to leave us a review online about the service provided by our sales team and in particular the assistance from Robert. We hope you have a wonderful trip, and look forward to helping you book another in the near future. Regards, Emma

Posted 9 years ago

“Very classic building for the hotel. The staff was very friendly. Food was excellent, both dinner and breakfast. Our family room was massive, it was located on the 3rd floor, it was a tough climb with no lifts. I'll go back just for the food! Course was great, it rained a little on both days we played, but didn't spoiled our fun. I was allowed to play off the back tees at over 7100 yds. Greens were quick and receptive due to the rain it had, however it was very well drained. I shot 72 and 76 gross , playing off 7. They are really good results, however playing in a buggy with my wife probably invalidates these good scores. I reckon if I was walking and the course was firmer, it would have been mega though. There are long walks between certain tees and greens, so be warned. I would definitely go back again.”

Helpful Report

Posted 9 years ago

Hi Peter, Thanks for taking the time to provide us with a thorough report of your break, we're really glad you had a great time at Donnington Grove and look forward to arranging your next holiday. Best wishes - Claire

Posted 9 years ago

“Your Golf Travel, very helpful staff, great prices - Will always use this site for my future golf trips.”

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Posted 9 years ago

Hi Marc, Thanks for your feedback, it's fantastic to hear you will be returning for your future bookings. Have a great time at Vila Gale. Best wishes - Claire

Posted 9 years ago

“DISGRACEFUL PRACTICES! Beware if you are a regular customer. A salesman has just bragged to me that he adds £20 per person to any quote he gives to regular clients because if they have bought before they will buy again! I had received a quote from an honest company who I have used before many times. Thought I would ask for a quote from YGT out of interest. I had been quite specific in my quote which resulted in a call asking if I had a quote from another source and how much. I declined to provide that info which did not go down well. The quote arrived by email but was considerably more expensive than the quote I already had. I replied, thanking the salesman for the quote but it was not as good as another quote but we would give then another chance to quote next year. The next morning the extremely aggressive and rude salesman phoned me telling me that there is no way the other company could be anywhere near the quote he gave? Apart from anything else he assumed as we were regular customers of the other company they would be taking advantage of us and adding on fees!!! I asked to speak to his supervisor but was told he was listening in to the call. Despite suggesting I was a liar and time waster (remember he called me) he then asked if I would sign up there and then for a considerably lower quote. NO WAY. I again asked to speak to his supervisor and he just hung up. Incensed I phoned them and spoke to a customer services officer who said she would get a manager to call me back. Still waiting 4 days later.”

Helpful Report

Posted 9 years ago

Dear Mr Dunne, I have noted your review online, and this has been flagged to the sales person who you have been speaking with, as well as customer services. We would like to advise you that it is your prerogative as to how you choose to deal with the matters discussed above, but you may also choose to contact the hotel directly also for a response. Kindest regards, Emma

Posted 9 years ago

“Effortless, quick, friendly and helpful using initiative when your first choice isn't available for whatever reason. The booking process with YGT couldn't be much better.”

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Posted 9 years ago

Dear Kim, Thank you for choosing YGT to make your golf trip with this year and for taking the time to leave is a great review online. We are happy to hear you found the whole booking process easy and look forward to helping you make another in the near future! Kindest regards, Emma

Posted 9 years ago

“Very helpful in finding an alternative when our first choice was fully booked”

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Posted 9 years ago

Dear Jonathan, Thank you for your review online and booking with YGT. We hope you have a wonderful trip. Kindest regards, Emma

Posted 9 years ago

“This is the first time I have booked with Your Golf Travel. It was very easy to make my booking on line and everything was completed very quickly without any hassle and in a very friendly and efficient manner.”

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Posted 9 years ago

Dear Anne, Thank you for making your first booking with YGT this year - we are very happy to hear you found the process simple and efficient. Have a great trip, and we hope to welcome you back in the near future for your next booking. Kindest regards, Emma

Posted 9 years ago

“Helpful sales person and booking process very easy.”

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Posted 9 years ago

Dear Tracey, Thank you for your booking and also review online. We hope you have a great trip and look forward to welcoming you back to YGT in the near future. Kindest regards, Emma

Posted 9 years ago

“Not the first time I've used YGT and I hope it won't be the last. Everything was handled very efficiently and in Huw you have a representative who is first rate with a very nice customer attitude. Thank you, let's hope the experience at the resorts matches that of the booking”

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Posted 9 years ago

Dear Derek, Thank you for your great review online of our services provided by the sales team to always get you the best golf trip possible. We wish you the best and hope you have a wonderful visit. Kindest regards, Emma

Posted 9 years ago

“The response from YGT was very quick and efficient, would definitely use them again.”

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Posted 9 years ago

Dear Linda, Thank you for your review, and we look forward to you coming back again in the near future for your next trip! Enjoy your visit to the Marriott Tudor Park. Kindest regards, Emma

Posted 9 years ago

“I have booked several golf holidays with your company and the service and manor in which your staff have dealt with each booking has been exceptional. I would recommend anybody looking to book a golfing holiday to contact your golf travel. David Smith”

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Posted 9 years ago

Dear David, Thank you for being a repeat customer with us for your golf trips - your comments about the service provided by our sales staff is most appreciated as are you recommendations to friends. We hope you have another great trip! Kindest regards, Emma

Posted 9 years ago

“Booking could not have been easier and the agent was very helpful and understood our needs”

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Posted 9 years ago

Dear Jim, Thank you for your booking and leaving a review online for YGT. We hope you have a great trip! Kindest regards Emma

Posted 9 years ago

“Very helpful people done the up most to find me a break away with short notice. Very friendly persons to talk to on the phone we quick easy payment I will be using mygolftravel again soon Cheers guys”

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Posted 9 years ago

Dear Thomas, Thank you for your wonderful review about the service received from our dedicated sales team. We hope you have a great trip and look forward to helping you when you return. Kindest regards, Emma

Posted 9 years ago

“Quick, easy, and helpful. I have used YGT before and always had an excellent service”

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Posted 9 years ago

Dear Ron, Thank you for your booking with YGT this year - we hope you have a great trip and look forward to helping you with your next very soon! Regards, Emma

Posted 9 years ago

Your Golf Travel is rated 4.6 based on 3,169 reviews