Your Golf Travel Reviews

Name: Your Golf Travel
Address: 22-26 Farringdon Lane, London, London
Rating: 4.63

4.6 Rating 3,169 Reviews

92 %

of reviewers recommend Your Golf Travel

Company Reviews

Questions

Metrics

4.6

Based on 3,169 reviews

Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week

Visit Website

Phone:

0800 043 6644

Email:

cs@yourgolftravel.com

Location:

22-26 Farringdon Lane, London
London
EC1R 3AJ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Holiday was fine but aftercare poor. All will be well unless you have a problem then they ignore you. My issue was really only minor and could have been dealt with but they failed to book Buggies for my party and they failed to send "thank you" gift for booking and then denied that it was ever offered. I will be looking elsewhere in future and have booked with a different agent for our October trip to Spain.”

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Posted 9 years ago

Hi Tony Thank you for your feedback. I believe your complaint is being dealt with by our Customer Relations Manager who has advised you of the time frames and process for complaints. She will be in touch further with our findings and potential solutions once a full investigation has been made. Kind regards, Emma

Posted 9 years ago

“Booking is always quick easy and done so that you think you're talking to a friend”

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Posted 9 years ago

Hi Margaret, Thank you for your kind review, I see you have been booking with us for many years now and we hope it will continue for may more. Have a fantastic time at Hill Valley. Best wishes, Claire

Posted 9 years ago

“Again another good experience booking .Patrick as usual very good. Hope to continue to book with you in future trips .”

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Posted 9 years ago

Thanks Phil, have a great trip to La Manga. We look forward to arranging next years break for you too. All the best, Claire

Posted 9 years ago

“Sent email request very early morning not expecting reply until after 9.00am but got a reply back and phone call with everything booked . Excellent service . Well done.”

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Posted 9 years ago

Hi Avril, It's great to read that you found the service prompt. Thank you for taking the time to provide us with a review. Have a lovely time at Donnington Valley. All the best, Claire

Posted 9 years ago

“After checking out the available resorts we decided to initially book a 2 day/night golf break to Almeria, Spain. I made the enquiry via the yourgolftravel website, and received a response the next morning. Exceptionally quick response. However after receiving the costs for the 2 day/night stay, we decided to book the 3 day/night with 3 rounds of golf which was much better value. The representative was very helpful and was able to accomodate our needs and required tee times. The service was painless, and executed very well and I would not hesitate to recommend them to family and friends. Regards Eian Gordon.”

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Posted 9 years ago

Hi Eian, Thanks for the great review, it's fantastic to read that you will recommend us to your friends and family. We hope you have a lovely holiday in October. Best wishes, Claire

Posted 9 years ago

“Very prompt and efficient service. When I pointed out the variation between the web page price and the quote, it was rectified immediately. My husband and I are looking forward to returning to the Roxburghe where I was the First Lady captain and happy to use yourgolftravel.com to book our trip . Sandra”

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Posted 9 years ago

Hi Sandra, Thank you for your review, I'm pleased to hear that the price discrepancy was sorted immediately and that you are now looking forward to your return to Roxburghe. Have a great time. All the best Claire

Posted 9 years ago

“This is the 3rd time that I've booked a break with Your Golf Travel and every time has been a pleasure. Trying to organise group trips is never easy at the best of times and despite multiple destination and group number changes, YGT were really patient, accommodating and helpful in getting the right trip booked for me. Will definitely use them again and would recommend them to anyone looking for a Golf or Golf/Spa break. Thanks”

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Posted 9 years ago

Hi James Thank you for the glowing review. I'm really pleased to read we have made the booking process easy for you and that you are happy to recommend us to your friends. Have a fantastic time at Heythorp Park. All the best, Claire

Posted 9 years ago

“Very good service and advice. The quote could have done with a bit more detail but I am only being pickie”

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Posted 9 years ago

Thanks for the feedback Angela, we will take a look at our quotes and try and improve this for you next time. Have a great holiday. All the best - Claire

Posted 9 years ago

“Went to Villa Sol in March and was looking for something different, picked it up when looking for destinations to the Algarve, contacted Your Golf and spoke to Philip Wilbraham who was very help full and gave great advise for this resort.”

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Posted 9 years ago

Hi Trevor, Thanks for the kind feedback for Philip. It's great to see you have booked again for September, we hope you have another great trip. Kind regards, Claire

Posted 9 years ago

“Excellent service from Phillip who was friendly and very helpful”

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Posted 9 years ago

“Looked at the golf brochure and gave you a ring everything was done perfectly looking forward to our golf days and the hotel”

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Posted 9 years ago

Dear Joan, Thank you for making your booking with Your Golf Travel to the Welcombe Hotel this year - and for leaving us a great review online. We hope you have a great trip and welcome you back in the near future. Kindest regards, Emma

Posted 9 years ago

“My only adverse comment was the time taken to confirm the booking. Apparanly the email was "stuck" in an out box.”

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Posted 9 years ago

Dear John, Thank you for your booking to Scotland with YGT and for leaving us a review online. All comments are appreaicted and your feedback about the confirmation time of your booking will be taken into consideration. We hope you have a great trip. Kindest regards, Emma

Posted 9 years ago

“Many Thanks again for a easy & pleasant Booking *****Star Service.... Several Bookings made & find your easy to view, get price and availability date/s. Hannah Cohen has assisted Golf Buddies UK on many occasions and deserves a Star. Thanks to you all Richie Rich - Golf Buddies UK .”

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Posted 9 years ago

Richard, Thank you for much for your review online, booking with us and for leaving a 5 star rating for the services we offer. Your feedback on the process as well as service received from our staff members is really appreciated and will be passed onto the team. Kindest regards, Emma

Posted 9 years ago

“We have booker many times with YGT and have always found them very good to deal with. We have no hesitation in recommending YGT to our friends.”

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Posted 9 years ago

Dear Alan, Thank you for being a loyal customer to Your Golf Travel and making your booking once again this year with us to Scotland. We thank you for recommending us to your friends and hope to help you with your next trip in the near future. Kindest regards, Emma

Posted 9 years ago

“Very efficient and knowledgeable staff. Booking process so far has been very straightforward with all our needs catered for.”

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Posted 9 years ago

Dear David, Thank you for making your booking for your golf trip this year with Your Golf Travel. Your comments about our booking service is much appreciated and we wish you all the best for a fantastic trip to Portugal. Kindest regards, Emma

Posted 9 years ago

“A great company to book with. There knowledge of the hotels and golf courses is second to none. Just booked my third trip to so they can't be bad.”

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Posted 9 years ago

Dear Martin, Thank you for choosing Your Golf Travel to make your golf trip with this year to Cyprus. Your comments about our venue knowledge is much appreciated. We hope you have a fantastic trip. Kindest regards, Emma

Posted 9 years ago

“We booked our holiday through Your Golf Travel and stayed at Les Cottages De La Bretesche France. It was a great choice and we would certainly return. The setting was amazing with the Chateau in the grounds and the course was beautifully kept and great to play. No real water hazards or ditches but plenty of tree lined traps and strategically placed bunkers to make it interesting. The accommodation, a cottage in the grounds, was comfortable and clean and spruced up midweek with fresh bedding and towels. There were two restaurants, the brasserie ideal for casual eating and the main restaurant a real gourmet experience with one well deserved Michelin star it offered a range of extremely tasty and well presented courses with wines to suit. The only thing I would say is if you want to eat Friday, Saturday or Sunday night book early as it gets booked up. The ferries were booked for us by yourselves and that worked extremely well not only in original planning but when we hit a problem meeting our return ferry timing it was a simple matter to get booked on a later one with a phone call to Your Golf Travel. Many thanks for all your help and we would certainly book again through your office.”

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Posted 9 years ago

Dear Jenny, Thank you for taking the time to leave Your Golf Travel a review online after your stay at Cottages De La Bretesche. We are happy to hear you enjoyed the venue and the courses available. We hope to welcome you back to YGT very soon to help with you next booking. Kindest regards, Emma

Posted 9 years ago

“Ian Purcell has been very patient and helpful with our booking for next year but did have to ask about any gifts or specials that come with the booking rather than being told what we was entitled to.We still have some of our booking to complete as the flights are not available yet.”

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Posted 9 years ago

Dear Colin, Thank you for your booking with YGT this year for your break to Spain. Ian will continue to work on your booking for you and ensure the points raised are all completed and send through to you. Some part of the itinerary can take a little longer to process and be confirmed that other by external suppliers. We hope you have a great trip. Kindest regards, Emma

Posted 9 years ago

“The service was excellent from our first enquiry,the staff were very helpful fulfilling all our requests have never booked a holiday so efficiently,well done.”

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Posted 9 years ago

Dear Brian, Thank you for your review about our customer and sales service teams - its most appreciated to hear your booking was dealt with professionally and with a friendly service. We hope you have a wonderful trip to Portugal. Kindest regards, Emma

Posted 9 years ago

“I found the booking very easy+ staff were very helpful”

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Posted 9 years ago

Dear Mr Birney, Thank you for your review about the booking process and staff here at Your Golf Travel - we thank you for choosing us to make your trip to Scotland and hope you have a wonderful time. Regards, Emma

Posted 9 years ago

Your Golf Travel is rated 4.6 based on 3,169 reviews