Your Golf Travel Reviews

Name: Your Golf Travel
Address: 22-26 Farringdon Lane, London, London
Rating: 4.63

4.6 Rating 3,169 Reviews

92 %

of reviewers recommend Your Golf Travel

Company Reviews

Questions

Metrics

4.6

Based on 3,169 reviews

Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week

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Phone:

0800 043 6644

Email:

cs@yourgolftravel.com

Location:

22-26 Farringdon Lane, London
London
EC1R 3AJ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, easy booking systems both Barry and Lisa easy to deal with and have absolute trust in their knowledge and excellent value for money.”

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Posted 9 years ago

Dear Sarah, Thank you for your great review and thanks for choosing YGT to make your golf plans possible. We hope you have a great trip. regards, Emma

Posted 9 years ago

“Very helpful in drawing together a bespoke golfing package. Very efficient and professional.”

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Posted 9 years ago

Dear Howard, Thank you for your great review - we hope you have a wonderful trip and look forward to helping you again in the near future. Regards, Emma

Posted 9 years ago

“Very helpful and really good price for our break”

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Posted 9 years ago

Dear Anne, Thank you for your review and booking with YGT. Kindest regards, Emma

Posted 9 years ago

“4 years back we took the decision to move away from another well known golf travel company due to extremely poor customer service. At the time we considered trying to arrange the annual golf weekend ourselves. Due to the numbers involved we found it too costly and time consuming to arrange direct, therefore we decided to give YGT a go. We've been dealing with Richard ever since as he knows where we've been, what we like and can sniff out the best deals for us. We've just booked our first trip abroad and we cant wait. Thanks for your help Richard, it's much appreciated.”

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Posted 9 years ago

Dear Alan, Thank you for your comprehensive and really lovely review about the services you have received from YGT over the years and also with Richard in particular. Your comments are appreciate and will be passed onto the team. We hope to continue booking your golf trips in the near future, and wish you the best for your next. Kindest regards, Emma

Posted 9 years ago

“I can't remember but next year will be my 6 or 7th trip via YGT all booked through John McGuffie.He's been my only contact and would not wish to use any one else.Need I say any more.”

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Posted 9 years ago

Dear John, Thank you for booking with YGT once again this year, your feedback and bookings are most appreciated - we hope you have a wonderful trip and look forward to welcoming you back in the near future. Kindest regards, Emma

Posted 9 years ago

“Very impressed with the service provided by Your Golf Travel, especially by Richard. I have had no problem in the past, and don't envisage any problems next year. Looking forward to our weekend at Macdonald Hill Valley Golf & Spa Resort.”

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Posted 9 years ago

Dear Rowland, Thank you for choosing Your Golf Travel to make your booking and for taking the time to leave us such a great review. We look forward to helping you again soon. Kindest regards, Emma

Posted 9 years ago

“Top notch as allways, never had nothing but good advise and extremely quick professional response.”

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Posted 9 years ago

Dear Derek, Thank you for your great review - we hope you had a wonderful trip. Kindest regards Emma

Posted 9 years ago

“Overall my experience in booking this holiday was good. There were a couple of times when the quote details and prices were incorrect despite agreeing with agent and had to go back to get amended.”

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Posted 9 years ago

Dear Kenneth, Thank you for your review and for also choosing YGT to make your golf trip with this year. All feedback is appreaicted, taken onboard and will be passed onto the team. Kindest regards, Emma

Posted 9 years ago

“Had very specific requirements for our booking. It was for a party of 12 made up of 7 golfers, 5 non-golfers and 3 children. Originally flying from 3 different airports, which ended up being two. Also needed to be in Easter half term. Thomas Holmes was a star pulling it all together and applying all the relevant deals to give us a really competitive price. If only he could have swung the 4th buggy for free he would have exceeded our expectations! All in all a first class service, the resort looks fantastic, only downside will be 7 blokes with hang-overs trying to play golf!”

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Posted 9 years ago

Dear Andy, Thank you for your detailed review about the service which was provided by our sales team. We are happy to hear you had a fantastic time and look forward to welcoming you back again in the near future to book another golf break with us. Kindest regards, Emma

Posted 9 years ago

“excellent service ....nothing is a problem tailor your trip to suit your party very knowledgeable staff Many thanks Andrew”

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Posted 9 years ago

Dear Andrew, Thank you for your great review about our service and thank you for choosing YGT to make your trip possible. We hope you have a great time. Kindest regards, Emma

Posted 9 years ago

“1ST CLASS SERVICE YET AGAIN AS ALWAYS VERY HELP FULL SALES SPECIALIST GARETH PULLEN”

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Posted 9 years ago

Dear Garry, Thank you for your great review - your feedback is really appreaicted and will be passed onto the team. Kindest regards, Emma

Posted 9 years ago

“Not knowing a lot about the venue, the booking service were friendly and very helpful. The booking is for my husband, a birthday surprise , although in my Husbands name all communication was sent directly to me, so his treat will be a real surprise. Thank you excellent service.”

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Posted 9 years ago

Dear Julie, Thank you for your review about the service received from our sales team - I am very happy to hear that you had a wonderful trip and look forward to you re-booking with us again in the near future. Kindest regards, Emma

Posted 9 years ago

“very helpful and efficient”

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Posted 9 years ago

Thank you for your review about your recent booking. Your feedback is most appreciated. Kindest regards, Emma

Posted 9 years ago

“Initial booking experience {PatrickMcG) very good. Only apprehension relates to subsequent invoicing practice which is always in £Sterling despite booking agreement/contract and payment by €Euro bank transfer into your €Euro account . As I am in the €Euro area and the golf destination is also in the €Euro area ,this payment procedure avoids the additional transaction costs of me buying £Sterling to pay YGT in £Sterling followed by reconversion to €Euro by YGT to pay the €Euro area golf package supplier. Invoicing in the agreed €Euro contract price would eliminate unnecessary additional communications to reconcile the £Sterling invoice with the €Euro contract price for final payment purposes . Hoping you can accede to this request. MK”

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Posted 9 years ago

“Booking our trip was made very easy, everything was covered extremely well, even down to booking our tee times.”

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Posted 9 years ago

Dear Charles, Thank you for your review about your recent booking. Your feedback is most appreciated. Kindest regards, Emma

Posted 9 years ago

“Rather than book entirely online, without human contact, I phoned Ian Purvis at your HQ, Because I have spoken with him on numerous occasions to book (and he always looked after me well) I gave him my details and asked him if he would deduct my £25 voucher from the final price. (I had to my knowledge downloaded a £25 pound voucher. On close inspection after the fact, I found that the voucher had not downloaded when I requested "get voucher" all I had was details of the Sao Raphael complex . If Ian Purvis had checked while I was on the phone with him, he could have informed me that I had not downloaded the voucher, and I could have went online and rectified the error. When I queried the price, when details were sent to me, I saw that the £25 had not been deducted. I phoned immediately and asked for Ian Purvis, but instead was put onto a female employee who told me that I had not downloaded a voucher, asking for the number. I went to the download site and this is when I found the Sao Raphael details and no voucher. I was told the price would stand,( in other words "tough") I have been using YGT for a number of years, Prior to this booking I would have given a VG rating. I will now have to consider other providers to book my golf trips, Ian McDonald”

Helpful Report

Posted 9 years ago

Dear Ian, Thank you for your review online and for advising us of the issues which you experienced with the voucher which was provided by the sales team. These vouchers must be claimed off your trip at the time of booking, and they cannot be used at a later date. This is stated in the terms and conditions. I do apologise this was not made clearer to you and hope that this does not deter you from re-booking with us in the near future. Kindest regards, Emma

Posted 9 years ago

“Played the Woods/Lakes combination. Both loops were in excellent condition and thoroughly enjoyable. The accommodation was absolutely superb, as was the dinner in the club house. Breakfast was in the hotel but was not as good as the evening meal - the pots of tea and cooked breakfast were not as hot as they could have been. That said, we would certainly return.”

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Posted 9 years ago

Dear Cheryl, Thank you for making your booking with Your Golf Travel and for taking the time to leave us a review online with regards to your trip and the service provided by our team. Your feedback is most important to us. Kindest regards, Emma

Posted 9 years ago

“Excellent service once again”

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Posted 9 years ago

Thank you for your review, we look forward to helping you again in the near future with your next golf trip. Kindest regards, Emma

Posted 9 years ago

“Just had 2 very enjoyable and well organised days golfing at Breadsall Priory, superbly organised by YourGolfTravel. The courses were in excellent condition. We played The Priory course on Sunday and as expected it was very busy and the round took just under 5 hours ! Having said that, we were playing as a 2 ball and expected a "long round". Monday on The Moorlands course was a lot quicker, taking a little under 4 hours. The accommodation, service, and food in the Hotel were all of 5* quality and we would have no worries about a return visit (organised of course by YGT). Many thanks to Lisa and Robert.”

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Posted 9 years ago

Dear Dave, Thank you for your lovely review about the venue as well as the service which was provided by our team members here at Your Golf Travel. We hope to welcome you back very soon for your next booking. Kindest regards, Emma

Posted 9 years ago

“Phil was very professional and efficient. Many thanks for your help!!”

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Posted 9 years ago

Dear Craig, Thank you for your great review about our services - we hope you have a fantastic trip with Your Golf Travel. Regards, Emma

Posted 9 years ago

Your Golf Travel is rated 4.6 based on 3,169 reviews