Your Golf Travel Reviews

Name: Your Golf Travel
Address: 22-26 Farringdon Lane, London, London
Rating: 4.63

4.6 Rating 3,170 Reviews

92 %

of reviewers recommend Your Golf Travel

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4.6

Based on 3,170 reviews

Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week

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Phone:

0800 043 6644

Email:

cs@yourgolftravel.com

Location:

22-26 Farringdon Lane, London
London
EC1R 3AJ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hotel was ok, golfcourse was ok however we had to walk the course due to a buggy ban. I would never play this course again without a buggy,”

Helpful Report

Posted 11 years ago

Dear Mr Cambridge, Thank you for your feedback. I am sorry to hear about the buggy ban during your golf break at Shrigley Hall Hotel, Golf and Country Club. I do appreciate your comments and please contact me if I can be of any further assistance. Best regards, Anna - Customer Services

Posted 11 years ago

“Nice place, friendly staff and two interesting courses, you need to play the main course more than once to get the best from it as its tight and not obvious in places”

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Posted 11 years ago

“This was not our first choice of hotel as we were told the Rixos was closed for refurbishment - not true as we met people who were booked in there. We were put in the Titanic which was a non-golfing hotel. This meant we had to carry our golf clubs through the hotel foyer twice a day along a long corridor. Most of the a la carte restaurants were closed - out if season was the reason we were given - leaving only one open, out of what we were told would be a choice of 6, which served Italian food only. The main restaurant was oversized resulting in food kept (just) warm. The rooms were more than adequate. The lack of Entertainment was disappointing and overall the hotel had little ambience, albeit beautifully furnished. We spent every evening playing (our own) cards in the bar area. We would not return there and would not recommend it out of season.”

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Posted 11 years ago

“Everything about the trip was well organised and exteremely good value for money. My party would have no hesitation repeating our visit using My golftravel as our providers.”

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Posted 11 years ago

“Used them for years and have been helpful on our UK and European trips.”

Helpful Report

Posted 11 years ago

“I sent the following email to Gareth Llewellyn on 26th November. I have not received a reply to it. David Mercer. Dear Gareth, Thank you for your email of yesterday asking for feedback from our holiday at the Sheraton Golf Resort & Spa on Gran Canaria. I am sorry to report that we had some problems, which I will set out below. However, to start with the positive, we enjoyed the hotel, the food was good and the staff were very friendly and helpful. The one problem with the hotel was that our private transfer back from the hotel to the airport on Saturday was late. When this happened I phoned your office and spoke to your colleague Paddy. He explained that you had paid the hotel for the transfer and the hotel had arranged it. I spoke to the hotel reception and they at first denied any knowledge of the transfer but, after Paddy had spoken to them, they investigated further, accepted that they had made the booking, chased the car service they had booked the transfer with and came back to tell us that the car was on its way but was running late. In fact we ended up being almost the last passengers to check in for our flight, which made for an anxious departure. Although the fault here was clearly not yours, might I suggest you tell your clients whether you or the hotel has made the booking of the transfer and therefore who the client should contact in the event of a problem. Moving on to the two courses at the resort, we enjoyed the south course, which was well maintained and in good condition. However, when we checked in at the pro shop for our second round on it, on Friday 22nd, we were told we had no booking. Fortunately I had your voucher with me and showed this to the pro shop, who accepted that the fault was theirs and not ours. Incidentally the golf is run by a different company to the hotel. They spoke over the radio to the starter and told us that although the course was very full he would fit us in somewhere. To compensate us for their mistake they gave us a buggy for free. The normal charge was E30. We went in the buggy to the first tee, where the starter asked us to play the back nine holes first and said he would slot us in off the first when we had completed the back nine. This he did, but only after a delay of 40 minutes after we had finished the 18th hole, which I think you will agree was hardly ideal. We also played the north course twice and to be honest did not enjoy doing so. It is clearly being neglected, no starter was at the first tee on both occasions, the condition of the tees was very poor, and it was pretty obvious that virtually all resources are being devoted to the south course. The north has been created out of rocky hills and means that if you miss the fairway your ball is into the rocks and you will probably lose it. There are a number of lengthy carries over ravines from tee to fairway and from fairway to green and as older golfers with moderate handicaps, 12 and 18, we found the course very difficult. After playing both courses once we did try to swap our second round on the north for another one on the south but there were no available slots. In contrast the north was not very busy and we played both rounds on it as a two ball. Chatting to the people we played with on the south course, German couples, and to various other people in the hotel bars and restaurants, the impression was that very few people would rush to go back to this resort. Certainly we will not return to it. I hope this information is helpful to you and I stress that although this was not the happiest of holidays it will not put us off booking through you again. Best wishes, David.”

Helpful Report

Posted 11 years ago

Dear Mr Mercer, I am sorry to hear about the problems you experienced at Sheraton Golf Resort & Spa on Gran Canaria and that you have not had a response from us. I am going to investigate this for you today and will send you an email directly. Kind regards, Anna - Customer Services

Posted 11 years ago

“The trip was very successful and all enjoyed both the excellent golf course and the comfortable hotel facilities - thanks for aa great time.”

Helpful Report

Posted 11 years ago

“Great golf, superb facilities ,great people, excellent service, yummy food, not to mention very convenient location - close to all attractions this part of Sicily has in offer!!! What else to expect from your holiday destination???”

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Posted 11 years ago

“Very useful and outstanding support, and appreciated kindness from Mr. Paddy Keeney in the preparation of this trip as well as on our previous trip in October to Costa Navarino (Greece) For sure I will consider YOURGOLFTRAVEL again for other trips in the future.”

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Posted 11 years ago

“Excellant hotel , service and golf.”

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Posted 11 years ago

“Recently visited Dubai for 3 days golf over christmas had a truly fantastic time even as a single golfer.The hotel was excellent,food was good and the service from the hotel was first class.The same taxi driver took me to all the courses i played got me there in plenty of time and picked me up at the time i asked.The service and help from all 3 golf clubs was brilliant and all the people i was paired at the clubs was spot on and finally all the courses i played were fantastic.The courses i played were Els Club,Earth and Fire at Jumeriah Golf Estates,Majlis and Faldo at the Emirates Club.I would recommend anyone visiting Dubai to play all these courses my personal favourite being the Majlis Course at the Emirates Golf Club.My thanks to Yourgolftravel for organising another fantastic golfing holiday.”

Helpful Report

Posted 11 years ago

Dear Mr Robson, Thank you for your positive feedback. It is always great to hear from satisfied customers. I hope we can be of service to you again soon. Kind regards, Anna - Customer Services

Posted 11 years ago

“Best golf resort we have visited in Ireland, if you haven't been to a Adare you really missing something special”

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Posted 11 years ago

“La Finca Great Golf Resort Will book again”

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Posted 11 years ago

“Your golf travel are very efficient and nothing is too much trouble. Will use them again. In fact have just booked our next trip.”

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Posted 11 years ago

“To whom it may be of concern, I am personally very happy with all programs you are putting together and with the support I get from your staff. The Medici resort in Italy was great value for money and I would recommend it to every golf player. Despite the fact that during my stay there was lot off rain, the resort staff did their best to make us fill comfortable and satisfied. Definitely will come back. With kind regards JB”

Helpful Report

Posted 11 years ago

Dear Mr Bencina, Thank you for your comments. We do appreciate your positive feedback. It is always great to hear from satisfied customers. I hope we can be of service to you again soon. Kind regards, Anna - Customer Services

Posted 11 years ago

“YGT and Penina are in a class of their own, whatever you want, they both have it.”

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Posted 11 years ago

“Good course, with great greens (USGA) and drainage allowing play when many others closed in atrocious conditions. Clubhouse not great and food v ordinary.”

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Posted 11 years ago

“Easy to book, decent course and clubhouse facilities, would definitely go back”

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Posted 11 years ago

“Excellent all round - the hotel was very good, as was the food and the facilities (pool, practice ground, bar etc). The Aylesford course made a decent warm up for the Arden - which was a very picturesque test of golf. We all enjoyed the trip and would certainly recommend a stay here very highly.”

Helpful Report

Posted 11 years ago

“Really nice place, the course wasn't long but a challenging and scenic. The hotel was clean with polite staff. Food was excellent especially the breakfast but drinks we're expensive. I would go again.”

Helpful Report

Posted 11 years ago

Your Golf Travel is rated 4.6 based on 3,170 reviews