Your Golf Travel Reviews

Name: Your Golf Travel
Address: 22-26 Farringdon Lane, London, London
Rating: 4.63

4.6 Rating 3,169 Reviews

92 %

of reviewers recommend Your Golf Travel

Company Reviews

Questions

Metrics

4.6

Based on 3,169 reviews

Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week

Visit Website

Phone:

0800 043 6644

Email:

cs@yourgolftravel.com

Location:

22-26 Farringdon Lane, London
London
EC1R 3AJ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service. Excellent communication. Can't fault.”

Helpful Report

Posted 9 years ago

Thanks Helen for your positive comments, we hope you have a great trip! Best wishes, Claire

Posted 8 years ago

“Quick and easy booking...everything explained fully and great deal...”

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Posted 9 years ago

Thanks John, I'm pleased we could find a great deal for you. Have a fun trip and we look forward to hearing from you again soon. Best wishes, Claire.

Posted 8 years ago

“Rob Houston handled my booking in a friendly and competent manner. He answered all my questions and seemed to be very knowledgeable about the areas and venues. I would not hesitate to recommend your company to my friends. Cannot wait to play”

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Posted 9 years ago

Hi David, Thank you for your kind comments for Rob. I am pleased to hear you found him knowledgeable. Thank you so much for the recommendation and we hope you have a fantastic trip. Best wishes, Claire

Posted 9 years ago

“Just booked with YGT for about the 5th year in a row. I use them because they are very quick with quotes, don't mind creating multiple options and most importantly they actually listen to what I tell them about price, travel, accommodation and golf. They then create me a package to suits me rather than trying to sell me something "off the shelf". Thanks YGF (especially Huw) Would highly recommend!”

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Posted 9 years ago

Hi Stephen, Thanks so much for leaving us such a wonderful review, i am so pleased you remain satisfied with our service. This is exactly what we are striving to achieve so it's great to hear we continue to keep you satisfied. All the best, Claire.

Posted 9 years ago

“4th time I've booked through yourgolftravel never had any problems,choose your venue and let them do the rest,easy!”

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Posted 9 years ago

Thanks for leaving us a review Joel, we're so pleased to hear you have returned for another trip. Have a fantastic time and we look forward to hearing from you on your return. Best wishes, Claire

Posted 9 years ago

“Can never fault YGT with help organising the golf trips, have used them for years and multiple times within the year. Keep up the good work and provide excellent pricing Thanks”

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Posted 9 years ago

Hi Mark, Thanks for the fantastic feedback and for remaining a loyal customer. We are so pleased you are happy with our service and pricing and will always do our best to get you a great deal. Best wishes, Claire

Posted 9 years ago

“I have booked with YGT 4 times now and every time they have always found the best deal for me and as a group of 8 trying to keep everybody happy is well..... hard, but they always find us somewhere including the women who get their spa treatments while we are out on the golf course, I would recommend using YGT at any time.”

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Posted 9 years ago

Hi Alan, Thank you very much for your comments and for your returning custom. It's always great to hear when our guests continue to come back to us year on year. We hope you have another fantastic trip and thanks also for the recommendation. Best wishes, Claire

Posted 9 years ago

“Booking staff were very responsive,helpful and made the process very easy for me.”

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Posted 9 years ago

Hi Mark, I'm really pleased you found the booking process nice and simple. We strive to take the hard work out for you and It's great to know we have succeeded. Have a great trip! Claire

Posted 9 years ago

“i made enquiries about a trip.,and was contacted by hew .i paid a deposit and that was it he took care of the rest,e,g, keeping me up to date with tee times etc. excellent and easy.would recommend highly.”

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Posted 9 years ago

Dear Gordon, Thank you for choosing YGT to make your golf trip with this year - we hope you have a fantastic trip and look forward to helping you again in the near future. Kindest regards, Emma

Posted 9 years ago

“As always the process of booking our holiday was easy with the assistance of the helpful and knowledgeable staff. The deals are very reasonable with the added sweetener of a voucher for our next trip . . . What's not to like?”

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Posted 9 years ago

Dear Brian, Thank you for making another booking with YGT this year. You comments left about the service provided and knowledge of our team are really appreaicted. Glad you found a use for your voucher, and hope that you have a great trip. Kindest regards, Emma

Posted 9 years ago

“Have been with groups through YGT but this time I did the booking and was very impressed . Alex dealt with me initially & was so helpful ,then when the booking was finalised it was all very efficient. Thank you”

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Posted 9 years ago

Dear Margaret, Thank you for your booking with YGT this year and for taking the time to leave a review online of the service provided by Alex. I am happy all is confirmed for you and wish you the best for your trip. Kindest regards, Emma

Posted 9 years ago

“After more than 1 week I am still waiting for an email with the golfing holiday details. This is despite making two telephone enquiries.”

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Posted 9 years ago

Dear Mr Day, Thank you for your booking and review. I am sorry to hear that you have not yet received your confirmation details email - I will request an update from your sales agent and request this to be sent when possible. Thanks Emma

Posted 9 years ago

“Patrick McCaghy has been very efficient thus far but I am surprised that 5 days after 'booking' and paying the deposit that I have not had, by e-mail, a confirmation of the arrangements (confirmation of dates booked for the hotel, mix of rooms in the hotel and golf courses to be played / dates thereof) - I feel as if I have been left in mid air - or, in this day and age, is that too much to expect.”

Helpful Report

Posted 9 years ago

Dear Mr Snow, Thank you for your review and booking with Patrick. I am sorry to hear that you have not yet received your confirmation documents - these do sometimes take a few days to get completed from the venues and we have a very busy time of year at the moment, so a small delay is sometimes possible. I have asked Patrick to call or email you and ensure everything is confirmed, and sent to you as soon as possible. Kindest regards, Emma

Posted 9 years ago

“Hey Guys, this is one of those out of the ordinary events. The on line quote from the company increase twice when followed up by the representative, firstly through an additional payment for playing golf at a weekend, then up again following a decision that the whole on line price structure was wrong. They were willing to stand by the first increased price, but when it came to book the hotel the following day, the rooms were no longer available and the price increased again. Mmmm.”

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Posted 9 years ago

Dear Mr Sexton, Thank you for your review about the booking process and the issue you have experienced with the pricing. Our online prices are always a ''from'' price and so vary on availability, and the day of the week in which you visit and stay at certain venues. The prices can change at the venue, and we have to adjust our accordingly. I do apologise for any confusion, so have asked for your agent to get in touch with you and ensure that all is OK, and you are happy with your package. Kindest regards, Emma

Posted 9 years ago

“Although very happy with my initial booking experience I am rather disappointed with the follow up. I made the booking on 12th January and received my booking summery the following morning. I had a couple of queries so rang the number quote on the summery. No one was available so I left a message, asking for someone to ring me back. I didn't receive a return call by the end of the day so I emailed your customer service team. It is now 4 days later and I have still not received either a return telephone call or email. I will try to contact yourgolftravel again tomorrow in order to move the booking process forward.”

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Posted 9 years ago

Dear Annette, Thank you for your booking and for also taking the time to leave us a review online. I have looked into your booking for you, and can see that today someone contacted you from the customer service team to go through the changes you requested to your booking. I apologise for the delay, this is a very busy time of year, and sometimes there may be a little delay. Kindest regards, Emma

Posted 9 years ago

“As always excellent service and nothing is too much trouble. Booking a break for 8 always seems to bring about slight changes to your plans but any issue raised were dealt with quickly. Many thanks.”

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Posted 9 years ago

Dear Michael, Thank you for your group booking with YGT and for your valued customer feedback about the service from the team. We hope you have a great trip and look forward to helping you in the near future. Kindest regards, Emma

Posted 9 years ago

“First time I have used this company to help with my trip to Celtic Manor and they have already come up trumps with getting me the booking that I wanted. I will go to this company first before any others in booking any future trips. Especially looking at going to the Ryder Cup in Paris 2018.”

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Posted 9 years ago

Dear Kevin, Thank you for your booking to Celtic Manor as well as leaving us a great first review online, your comments are appreaicted and we wish you all the best for your first trip with us. Kindest regards, Emma

Posted 9 years ago

“Matt set us up with just the package we wanted. His service was informative and efficient. Now looking forward to enjoying the break. Can you arrange sunshine during our break?”

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Posted 9 years ago

Dear Harry, Thanks for your booking with Matt and for your review. our comments are appreaicted and we hope you have a great and hopefully sunny break! Thanks Emma

Posted 9 years ago

“Booking proved to be a struggle. Quote did not arrive as promised. I had to do too much chasing. Got there eventually”

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Posted 9 years ago

Dear Roger, Thank you for your review of the service provided. I apologise that were seemed to be some issues with the initial stages of your booking, this will be logged and looked into. But I am happy to hear that it was sorted by the team. I hope you have a good trip. Kindest regards, Emma

Posted 9 years ago

“The whole process took less than15 minutes from requesting the booking to confirmation. excellent service plus £25 discount!”

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Posted 9 years ago

Dear Terry, Thank you for your booking and review of the booking process from our team. We hope you have a great trip. Thanks, Emma

Posted 9 years ago

Your Golf Travel is rated 4.6 based on 3,169 reviews