Your Golf Travel Reviews

“ Just received a part refund after 6 months Golf break cancelled because of covid lockdown, it should have been a full refund it was booked as a package. I wish this company would offer a legal reason why they are refusing to refund people's money, and not just put the blame on Ryanair.if they are refusing to pay you then your legal fight is with them not your customers shocking customer service ”

“ had our trip for 8 cancelled for COVID19, YGT still have failed to repay as promised and uphold their legal obligation. We have used YGT many times before but never again. customer service as bad as you will see - keep away ”

“ Shocking Customer Service Having had a golf trip for 12 people cancelled back in September 20 due to Covid 19, we were promised a refund. ”

“ Shocking customer service to repeatedly tell us that the refund is coming and then nothing materialises. ”

“ It begs the question what the financial outlook is for this company if they cannot or will not refund their customers? Furthermore this isn’t the first instance of the awful service I’ve experienced either. ”

“ Like most reviews.. still waiting for a refund from May 2020.. have emails to say refund will be done in ten weeks... have emailed and phoned customer service many times.. absolutely no response, disgusting 😡.. ”

“ I believe that had I not raised a section 75 dispute against YGT for failing to provide the service or goods I had paid for I would still be waiting for a refund. ”

“ Over 4 months later I have review nothing despite chasing, phoning and emailing their customer service department on multiple occasions. ”

“ Have waited since lockdown for the return of £32k. Shocking service and will never use YGT again. ”

“ I think we all may be on a loser here as no company can survive the feedbacks given in here and elsewhere ! Still let’s hope they see sense before Monday and legal proceedings, I will keep you all updated , I hold out little hope , unlike Your Golf Travel I will keep you all updated as the poor to no service continues 12/7/20 Finally had token letter really saying nothing , very concerned now , still no refund , still no date , have sent email today requesting definite date or repayment of our £16500 , also requested copy of Atol certificate , Ty hey still send us adverts of trips seems like they are trading on our Money ! I wonder if anyone has actually had full refund in cash ? Will keep everyone informed of outcome nothing would please me more than to say all paid but as I said very concerned about this company UPDATE 14/7/20 Today had email saying our refund will be made on Aug 14th and possibly sooner , we shall see , will update you all again hopefully sooner than 14/8/20 still credit to them they have replied . ”