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Your Golf Travel Reviews

4.6 Rating 3,169 Reviews
92 %
of reviewers recommend Your Golf Travel
4.6
Based on 3,169 reviews
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Over A Week
Read Your Golf Travel Reviews
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Phone:

0800 043 6644

Email:

cs@yourgolftravel.com

Location:

22-26 Farringdon Lane, London
London
EC1R 3AJ

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Anonymous
Anonymous  // 01/01/2019
Well I have paid my deposit a couple of days ago and am still waiting for confirmation of times etc. A bit difficult to do a review. If my confirmation of booking should be completed by now then it is very poor. If this is normal service to get a review before my confirmation them it ranges from normal to very good. Best go for normal!
Helpful Report
Posted 9 years ago
Dear Mr Phillips, Thank you for your booking and also for leaving us your feedback online. I appreciate your comments about the confirmation document and have asked your agent to be in touch with you as soon as possible. This is a very busy time of year for us, and sometimes there is a small delay in getting confirmations back from venues. Kindest regards, Emma
Posted 9 years ago
Staff were very helpful in every aspect and made it as simple as possible to book
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Posted 9 years ago
Dear Jodie, Thank you for your review on our staff and their knowledge with your booking. We hope you have a great trip to The Belfry. Kindest regards, Emma
Posted 9 years ago
Easy to book and very helpful xx
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Posted 9 years ago
Dear Tracey, Thank you for booking with Your Golf Travel and taking the time to leave is a review online. Its much appreciated. We hope you have a great trip to Aldwark Manor. Kindest regards, Emma
Posted 9 years ago
Hi thanks it so easy to book online no trouble . Paul
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Posted 9 years ago
Dear Paul, Thank you for leaving us a review - we hope you have a great trip to The Belfry. Kindest regards, Emma
Posted 9 years ago
Very easy and efficient.
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Posted 9 years ago
Dear David, Thank you for your booking and leaving us a great review. Kindest regards, Emma
Posted 9 years ago
Easy, quick, good response including post booking request for information. I like the well constructed web site but also the personal one on one contact and the fact that he had my details during the post booking conversation without me having to start at the beginning and explaining every minor detail. I really appreciate efficiency your service is exceptionally slick
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Posted 9 years ago
Dear Mr Wolstenholme, Thank you for your fantastic online review about our website, services and also contacts throughout your booking with us at Your Golf Travel. We thank you for choosing us, and look forward to welcoming you back in the near future. Kindest regards, Emma
Posted 9 years ago
Very good all round, quick quotations, informative, helpful on the phone, no complaints at all.
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Posted 9 years ago
Dear Mr Truett, Thank you for your review. We hope you have a great time golfing in France. Kindest regards, Emma
Posted 9 years ago
Very happy with the service I received from the YGT Sales team. Plus it was great to speak to someone directly about our requirements.
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Posted 9 years ago
Dear Kevin, Thank you for your review on the service received by the sales team, we hope you have a great trip to Selsdon Park. Kindest regards Emma
Posted 9 years ago
From my initial enquiry I received a punctual response. When I phoned to make booking I was attended to by Ashley who was professional in all aspects. Just waiting to hear confirmation of Tee Times and when you require balance of payment.
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Posted 9 years ago
Dear Mr Beardsall, Thank you for your booking with YGT and for taking the time to leave us a review on our services online. Ashley will be in touch shortly to confirm the remainder of your trip. We hope you have a great time in Spain. Kindest regards, Emma
Posted 9 years ago
Always a pleasure dealing with Kevin Pipe, he is very helpful and efficient. Thankyou!
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Posted 9 years ago
Dear Jean, Thank you for your review and leaving comments for Kevin which will be passed on to him. We hope you have a wonderful break to the Welcombe Hotel. Kindest regards, Emma
Posted 9 years ago
I did all the arrangements with Ben and could not have been happier. YGT are a good company to do business with.
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Posted 9 years ago
Dear Ronald, Thank you for booking with Your Golf Travel and leaving such a great review for the service received by Ben. We hope you have a great trip to Stoke. Kindest regards, Emma
Posted 9 years ago
I booked a 3 night stay with 4 rounds of golf at the Macdonald Portal Hotel for my wife and myself. From the initial e-mail enquiry to confirmation of the booking the staff at Your Golf Travel were very helpful and efficient arranging tee off times to suit us. Overall very good service indeed.
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Posted 9 years ago
Dear Robert, Thank you for your booking to MacDonald Portal Hotel with Your Golf Travel this year and for taking the time to leave us a review online about our services and customer care. We hope you both have a great trip and look forward to helping you with your next! Kindest regards, Emma
Posted 9 years ago
Easy to navigate website. I called and went pretty well straight through to a real person. Called me back within 5 minutes to confirm tee-times and availability.
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Posted 9 years ago
Dear Stuart, Thank you for taking the time to leave us a great review online - we hope you have a great trip to the Bicester Hotel and look forward to welcoming you back to YGT in the near future. Kindest regards, Emma
Posted 9 years ago
We normally travel 2 or 3 times a year with YGT, as, quite simply, we get exactly what we are looking for. The staff are professional and exceptionally responsive - just what is required when booking a break. The prices are always competitive. Lee is our regular contact, and as ever, our requirements were fully met. Looking forward to another break thanks to YGT.
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Posted 9 years ago
Dear Derek, Thank you for once again travelling and choosing YGT as your golf agent. Your feedback and review are most appreciated especially those comments left for our sales team and staff members. We hope you have a wonderful trip to Tenerife and look forward to welcoming you back in the near future for another booking! Kindest regards, Emma
Posted 9 years ago
My booking experience wasn't great. I sent an enquiry about 2 options and 48 hours later an email arrived totally ignoring my question and wanting to book my second favourite option. I called but the guy who sent he email was away so another person took my full enquiry and said he'd pass it to the original person. This was a Saturday and I was due to get an email on the Monday with tee times etc. Monday came, no email. I called on Tuesday and got a very apologetic confirmation that nothing had been done. "He'll call you tomorrow". Nothing. I called and after 2 more calls I found that my ideal tour would carry a £45 per person supplement. I went for option 2 but feel I could have done far better booking it all myself. Not exactly persuaded to book through them again.
Helpful Report
Posted 9 years ago
Hi Paul, I'm very sorry to read that you have had a disappointing booking experience. I would like to assure you this is not our usual standard of care and I do hope that everything is now fully in place. Should you have any further issues or queries please contact our customer services team who will be more than happy to assist. Have a fantastic time at Sprowston Manor. Kind regards, Claire
Posted 9 years ago
Our golf break booking turned out to be a little more complicated than I expected. Ben, your agent completed the deal with absolute professionalism, giving us the ideal weekend of golf. Now all we have to do is turn up and enjoy the weekend.
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Posted 9 years ago
Dear Mr O'Malley, Thank you for your review. I am happy to hear that Ben was able to get you the best break available and sorted as quick as possible. We wish you the best and hope you have a great trip to Marriott Forest of Arden. Kindest regards, Emma
Posted 9 years ago
Gave 2 dates and and 3 courses. First choice resort and date available. Booked and paid for all within a couple of hours. Very good service. Looking forward to the course and hotel.
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Posted 9 years ago
Dear Mr Wood, Thank you for your review of our services, and your positive comments for our staff. We wish you the best and hope you have a wonderful trip to Matfen Hall Hotel. Kindest regards, Emma
Posted 9 years ago
Tom Francis was really helpful and there was no pressure or hassle of any kind. His replies to any queries were clear and prompt and me and my friends are really looking forward to the trip.
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Posted 9 years ago
Dear Carl, Thank you for your booking with YGT this year and for also taking the time to leave us a great review online, especially about Tom in our sales team. We hope you have a great trip to the USA. Kindest regards, Emma
Posted 9 years ago
One email, one returned phone call and all sorted for our golf trip.Pretty easy
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Posted 9 years ago
Dear Mr Jones, Thank you for such a great review online of our services! We hope you have a great trip to the Humber Royal Hotel. Kindest regards, Emma
Posted 9 years ago
It was not thee easiest of bookings to make as the participants had only limited time slots available. Michelle persevered with us and kept suggesting alternatives until we came to an agreement. Well done!
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Posted 9 years ago
Dear George, Thank you for your review and also making a booking with Your Golf Travel. We appreciate all feedback and that left for Michele also will be passed onto her. We hope you have a great trip to France. Kindest regards, Emma
Posted 9 years ago
Your Golf Travel is rated 4.6 based on 3,169 reviews