Your Golf Travel Reviews

Name: Your Golf Travel
Address: 22-26 Farringdon Lane, London, London
Rating: 4.63

4.6 Rating 3,170 Reviews

92 %

of reviewers recommend Your Golf Travel

Company Reviews

Questions

Metrics

4.6

Based on 3,170 reviews

Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week

Visit Website

Phone:

0800 043 6644

Email:

cs@yourgolftravel.com

Location:

22-26 Farringdon Lane, London
London
EC1R 3AJ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Simon Keane gave me fantastic service - he was patient, helpful, informative. Much appreciated!”

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Posted 9 years ago

Thank you for your booking with YGT and for also taking the time to leave us a review online. We hope you have a wonderful trip and look forward to helping you with your next in the near future. Kindest regards, Emma

Posted 9 years ago

“I booked online and everything went through as expected. I have received confirmation of the exact tee times I requested which makes me wonder whether they have been verified with the Pro-Shop. Hopefully not far away if different.”

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Posted 9 years ago

Thank you for your booking and review online. Please do not hesitate to contact your agent at Your Golf Travel to confirm all aspects of your booking. We hope you have a great trip with us. Kindest regards, Emma

Posted 9 years ago

“Efficient willing to help”

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Posted 9 years ago

Dear Paul, Thank you for your booking and review - we hope you have a great trip to the Oxfordshire. Kindest regards, Emma

Posted 9 years ago

“Easy to book what we wanted and i knew about yourgolftravel as i watch golf a lot on sky and it would be very hard to miss with Daren in it. m Me and my friend decided to travel with you as we agreed it looked the best way to get where we wanted to go. Thanks for all your help and tell Daren Berty Auld sent us”

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Posted 9 years ago

Dear Peter, Thank you for choosing us to make your golf travel with this year, we hope you have a great trip in 2016 and look forward to helping you with more trips in the near future. Kindest regards, Emma

Posted 9 years ago

“Steve Coyne used to handle my business but has now left so just getting to know Lewis who has taken over my account. Just a bit confused by all the vouchers I keep getting. It seems that only one can be used per booking!!”

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Posted 9 years ago

Dear Peter, Thank you for your booking with Your Golf Travel once again, we thank you for your review and your comments about the vouchers. The T&C's state that only ever one voucher can be used per booking and that this must be claimed at the time of booking and no later to be applied successfully within its validity. Kindest regards, Emma

Posted 9 years ago

“no t much to say really only that every one I ever talk too couldnt be more helpful and always give the feeling of being happy to help at any time and with any question no matter how small”

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Posted 9 years ago

Dear Joe, Thank you for your great review and for once again booking with YGT for your golf travel - we hope you have a great trip and look forward to helping you book many more in 2016. Kindest regards, Emma

Posted 9 years ago

“Great personal service and calls returned promptly. Very helpful in answering my questions and booking a stay over in Chicago.”

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Posted 9 years ago

Dear Paul, Thank you for your great review about the service provided when making your trip to the Ryder Cup in 2016. We hope you have a once in a lifetime vacation with YGT. Regards, Emma

Posted 9 years ago

“Matthews attention to detail was brilliant and nothing was too much trouble.”

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Posted 9 years ago

Dear Jennifer, Thank you for your review of the service provided by our team - we hope you have a fantastic trip in 2016. Regards Emma

Posted 9 years ago

“Having used you before,i have always found the experience and knowledge great. On a different note a little hidden gem in Mallorca is the "Rotana",a boutique hotel by Manacor,it has its own 9 hole course(played over two different tees for 18),perfect for average golfer,certainly not mickey mouse,normally reserved for residents,its own vineyards,very special ambience. thank you david slater”

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Posted 9 years ago

Dear David, Thank you for coming back to YGT to make your golf trip again this year - we appreciate your comments about the venue and the service which was provided by our team. We hope to help your with your trips throughout 2016. Kindest regards, Emma

Posted 9 years ago

“Listened to what we required and came up with three suggestions. Excellent service”

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Posted 9 years ago

Dear Mike, Thank you for your booking and review - we hope you have a great trip in 2016 with YGT. Regards, Emma

Posted 9 years ago

“I asked for a price inclusive of airport transfers, after telling my golfing buddies the price.. Lucky i went through the details with simon, he did not add the airport transfers. Not happy about. But as i asked this in my email originaly adking for transfers, and getting a price for what i asked for.. Then YGT should really honour the price given and paid deposit on inclusive of airport transfers. Please get back to me on this please Lisa Regards Paul”

Helpful Report

Posted 9 years ago

Dear Paul, I have contacted your sales agent to get in touch with you regarding the above complaint about your booking to ensure that all the terms and conditions are outlined on the package made. If you wish to make a formal complaint, please do so by emailing cs@yourgolftravel.com Regards, Emma

Posted 9 years ago

“Very easy/efficient as usual.”

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Posted 9 years ago

Dear Richard, Thank you for your booking and leaving us a great review online - we hope you have a great trip in 2016 with YGT. Regards, Emma

Posted 9 years ago

“Dealing with YourGolfTravel from beginning to end was a pleasure. Extremely professional and helpful.”

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Posted 9 years ago

Dear John, Thank you for your fantastic review about the service you received from our team when making your 2016 booking. We hope you have a wonderful trip and a very Merry Christmas. Regards, Emma

Posted 9 years ago

“Sam was helpful and efficient in making the booking for me - as a non golfer, this was much appreciated!”

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Posted 9 years ago

Dear Lynn, Thank you for your booking with us next year to The Belfry, and for taking the time to leave us feedback. We hope you have a great trip and a merry christmas. Regards, Emma

Posted 9 years ago

“Quick ad responsive until order was placed. Order confirmation came 5 days later wtth hotel accommodations and shuttel confirmation still missing. This was confirmed 7 days after order was placed on DEc 11.. THis si to my experience very abnormal in this world of elecrronics. Still waiting for completed package as transfer to and from airport has not yet been confirmed. Process seems professional, but far too slow. Look forwad to a nice tour With 7 good friends and hope that the hotel can accommodate some of our room rrequirement. However , we look forward to the golf tour and hope that the hotel can k look forward to the Petter”

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Posted 9 years ago

Dear Petter, Thank you for your booking with YGT and for leaving us your review. Some elements of a package can take longer to be confirmed, we wait on all our external suppliers - transfer companies, golf courses and so on to confirm everything, and once this is completed this will be updated on your confirmation form a re-sent. I do apologise for any delay. We hope you have a great trip in 2016 with us. Regards, Emma

Posted 9 years ago

“From sending an email with request to booking confirmation has been a pleasant experience. A lot of the stress has been taken off my shoulders by my contact Rhys. I would definitely use again.”

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Posted 9 years ago

Dear Valerie, Thank you for your booking and your review, we hope you have a wonderful trip and a very merry Christmas. Kindest regards, Emma

Posted 9 years ago

“Dealing with Kevin Pipe was easy and straight forward. Suggested golf courses and hotel by Kevin . Regards”

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Posted 9 years ago

Dear Sandy, Thank you for your booking and review for the sales team members, we hope you have a great trip to Spain. Kindest regards, Emma

Posted 9 years ago

“Only just found out that our booking does not include hold luggage, certainly not the way it was sold to me on the phone saying the quote including "everything" . Now i need to explain to my golfing patterns that our trip is over 10% more expensive. Really disappointed and certainly will be passing these comments on to my friends to be careful about booking with Your gold travel. Its better in life to be honest and open from the beginning rather that having these negative comments that puts a bitter taste in the mouth.”

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Posted 9 years ago

Dear Mr Heath, Thank you for your review online. We appreciate and take into consideration all comments from customers. I have looked into your booking for you with your sales agent and can confirm that on all documentation only cabin baggage and a golf club have been allocated for your booking. As standard we never offer a hold luggage also, this is always an additional cost and set out by the airline. Kindest regards, Emma

Posted 9 years ago

“When talking to staff, the service was excellent. Both Rob and Bradley went out of their way to help. However, their was a glitch. I phoned a number of times over two days to amend the booking. Each time I was told to leave a message and someone would return the call. I also sent an email. No one got back. This was frustrating. Eventually, I phoned the new booking line. When I did the service was again excellent. Overall, very happy”

Helpful Report

Posted 9 years ago

Dear Anthony, Thanks for a lovely review for our sales team, and especially for Rob and Bradley. Your comments will be passed onto the team with regards to the delay in their response to you, and this will be looked into. I am happy to hear that the issue was resolved promptly and we hope you have a great trip. Kindest regards, Emma

Posted 9 years ago

“Had good communication throughout, with YGT, even though we were last minute.com! Worsley Marriott was very good, just a shame about the weather. Staff - food - rooms excellent, drinks pricey without your discount card!!! Great time had by all, & Golf Club Stewards are not the easiest of people to please!!”

Helpful Report

Posted 9 years ago

Dear David, Thank you for your booking with YGT and for taking the time to leave us a great review online about the communication provided by the sales team as well as the venue itself and the services it offered during your stay. We are happy to hear you had a great time and hope to welcome you back soon for your next trip with us. Kindest regards, Emma

Posted 9 years ago

Your Golf Travel is rated 4.6 based on 3,170 reviews