Pet Supplies Warehouse Ltd Reviews

Name: Pet Supplies Warehouse Ltd
Address: Pet Supplies Warehouse Ltd,Unit 32 Carrwood RoadGrange Lane Industrial EstateBarnsleySouth YorkshireS71 5ASUnited Kingdom, Barnsley
Rating: 4.60

4.6 Rating 1,352 Reviews

90 %

of reviewers recommend Pet Supplies Warehouse Ltd

4.6

Based on 1,352 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Visit Website

Phone:

0207 118 0745

Email:

enquiries@petsupplieswarehouse.co.uk

Location:

Pet Supplies Warehouse Ltd,Unit 32 Carrwood RoadGrange Lane Industrial EstateBarnsleySouth YorkshireS71 5ASUnited Kingdom
Barnsley
S71 5AS

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Pet Supplies Warehouse Ltd 5 star review on 17th September 2021

MRS BETH MUSGRAVE-CROW

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service and fast delivery”

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Posted 7 years ago

“Still haven't received my dog basket- and have emailed you with no reply. Impossible to find a telephone number to contact you...”

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Posted 7 years ago

“Excellent product and service thank you”

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Posted 7 years ago

“Delivery was very prompt - it was beneficial to get free delivery and seasonal discount.”

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Posted 7 years ago

“Supplied goods that were of extremely good quality, well packaged and delivered in a good condition.”

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Posted 7 years ago

“The pet supplies took over 10 days to be delivered and then only half of what I ordered and paid for was in the box. I ordered two 4kg bands and only received one bag. Poor supply and delivery really. Thanks, Mhairi Adam”

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Posted 7 years ago

“Delivered very fast, even at this bizzy time of the year. It was well packed and I was able to get good tracking information. Good service.”

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Posted 7 years ago

“Very speedy delivery of dog food ordered. Competitive price, and good communication.”

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Posted 7 years ago

“Great service, thank you. Merry Christmas 🎄”

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Posted 7 years ago

“Supplied the product cheaper than the manufacturer. Very happy”

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Posted 7 years ago

“Prompt delivery of the product I wanted. Good price”

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Posted 7 years ago

“Easy to order. Prompt delivery.”

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Posted 7 years ago

“Bargain price and just what I was looking for! Delivery took a little longer than expected due to Black Friday and Xmas but well worth the wait . Cheers and well done.”

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Posted 7 years ago

“Choice of dog beds was very good and great competitive prices”

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Posted 7 years ago

“Good quality product at a very competitive price. Improvements could be made in the post-order communication process which I have passed on to the vendor”

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Posted 7 years ago

“Pleased with the product but needs to be packaged a lot better as when very carefully opening the box the bed cushion got cut by an inch! Requires something between the bed and the outer box. Have emailed but had no response from company so may not use again!”

Helpful Report

Posted 7 years ago

“I ordered a dog bed on 27/11/17. Apart from the order confirmation I heard nothing so rang company on 11 Dec. Was told someone would ring back, no one did. Later that day had an email from a courier saying I would have a delivery on Tuesday. It was not clear from the email who the product was from or which Tuesday as no date given. However I assumed it was the bed and likely to be the next day as unlikely to get weeks notice. Courier said they would notify me with an hours delivery slot on day of delivery. No contact or delivery was made on Tuesday 12 December. Contacted Pet Supplies again on 13 Dec told someone would ring back however Courier delivered that day. So issue is about poor communication but am happy with the product.”

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Posted 7 years ago

“Good service from Pet Supplies but delivery by UK Mail was not very good, despite being told where to leave parcel they left it in full view for an opportunist thief to steal”

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Posted 7 years ago

“Whenever I order it’s always efficient and delivered on time in good condition. Always straight forward to place an order”

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Posted 7 years ago

“Excellent service, very prompt delivery”

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Posted 7 years ago

Pet Supplies Warehouse Ltd is rated 4.6 based on 1,352 reviews