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Pet Supplies Warehouse Ltd Reviews

4.6 Rating 1,352 Reviews
90 %
of reviewers recommend Pet Supplies Warehouse Ltd
4.6
Based on 1,352 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Read Pet Supplies Warehouse Ltd Reviews
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Phone:

0207 118 0745

Email:

enquiries@petsupplieswarehouse.co.uk

Location:

Pet Supplies Warehouse Ltd,Unit 32 Carrwood RoadGrange Lane Industrial EstateBarnsleySouth YorkshireS71 5ASUnited Kingdom
Barnsley
S71 5AS

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Anonymous
Anonymous  // 01/01/2019
Fast and efficient service
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Posted 6 years ago
Very fast delivery (free) Saved nearly £10 on the price of another previous retailer.
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Posted 6 years ago
Competitive Price. Easy Ordering. Prompt delivery.
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Posted 6 years ago
Hassle-free efficient service. Very pleased.
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Posted 6 years ago
A very easy company to deal with. Prompt delivery of an excellent product.
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Posted 6 years ago
Amazing bed, would highly recommend it, my dog loves it, great quality
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Posted 6 years ago
Made my first order with Pet Supplies and has been a horrible experience. 3 appointments made for delivery. Stayed in and nothing ever arrived. Spoke to Pet Supplies, very unhelpful and even told me“customers are not very honest “ when the delivery company said they tried to deliver it. Asked for a refund for my order and twice told the person I need was not available and would call me back. Never did. 5 days later I saw my order was refunded. No notification or apology from Pet Supplies. Would never think of using them again. Many more companies available.
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Posted 6 years ago
Fast, efficient service and delivery.
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Posted 6 years ago
Competitive pricing let down by a lousy delivery service
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Posted 6 years ago
Excellent service. Lack of delivery information, but no big deal.
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Posted 6 years ago
Product in stock, no false promises, easy to deal with
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Posted 6 years ago
Good quality and good service.
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Posted 6 years ago
Pet supplies are very efficient. Their food is of a high quality and my dog loves it.
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Posted 6 years ago
Very competitive prices and speedy delivery. Would be nice to receive a voucher off next purchase now and again. I only have 3 small 🐕 but do give them the best diet I can with Eden holistic being part of that.
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Posted 6 years ago
Won’t get a better price or faster delivery. Great service
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Posted 6 years ago
Delivery made quickly and well packaged.
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Posted 6 years ago
The dog bed is good and came quite promptly, but before I ordered it I did phone the company twice to ask a question about it and twice they took my number to get back to me but they never did!
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Posted 6 years ago
Slow to despatch goods. I phoned 3 times to ask where my order was but the proprietor didn't return my calls. An agency takes the phone calls and can't answer any questions. Finally my order was sent to an incorrect address!
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Posted 6 years ago
The delivery driver left the parcel outside my front door. In full view of the road and all passers by.
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Posted 6 years ago
Good delivery service would of preferred am delivery as only work mornings and had to go back to collect due to afternoon delivery
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Posted 6 years ago
Pet Supplies Warehouse Ltd is rated 4.6 based on 1,352 reviews