Pet Supplies Warehouse Ltd Reviews

Name: Pet Supplies Warehouse Ltd
Address: Pet Supplies Warehouse Ltd,Unit 32 Carrwood RoadGrange Lane Industrial EstateBarnsleySouth YorkshireS71 5ASUnited Kingdom, Barnsley
Rating: 4.60

4.6 Rating 1,352 Reviews

90 %

of reviewers recommend Pet Supplies Warehouse Ltd

4.6

Based on 1,352 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Visit Website

Phone:

0207 118 0745

Email:

enquiries@petsupplieswarehouse.co.uk

Location:

Pet Supplies Warehouse Ltd,Unit 32 Carrwood RoadGrange Lane Industrial EstateBarnsleySouth YorkshireS71 5ASUnited Kingdom
Barnsley
S71 5AS

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Pet Supplies Warehouse Ltd 5 star review on 17th September 2021

MRS BETH MUSGRAVE-CROW

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent quick and efficient service. Easy to use web site with reassuring confirmations of orders. Fast dispatch and delivery and well packaged. Excellent competitive prices. Will definitely use again and highly recommended.”

Helpful Report

Posted 7 years ago

“Fast Delivery and loads of correspondence on behalf of the supplier . Would recommend Devoted dog food to anyone . Will be using pet suppliers for my next delivery . Thank you”

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Posted 7 years ago

“Top quality products at the best prices anywhere, online or in-store. Fast delivery. Why use anyone else?”

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Posted 7 years ago

“Good value and fast delivery.”

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Posted 7 years ago

“I have the fussiest dog in the world and she loves this food. Quick delivery, happy dog makes happy customer. Many thanks”

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Posted 7 years ago

“Good choice of products and good service. I was email to advise of a minor delay in delivery however 2 products were substituted and I would have preferred to be contacted prior to delivery about the substitutions so that I could have chosen myself as I have a very fussy cat. I'm keeping my fingers crossed she likes the new flavours otherwise it will have been a waste of money.”

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Posted 7 years ago

“Excellent service at a good price.”

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Posted 7 years ago

Good to hear it! Code: REFILL will save you 5% off future orders (some exclusions apply). All the best, PetSuppliesWarehouse

Posted 7 years ago

“Fantastic price and super quick delivery”

Helpful Report

Posted 7 years ago

Good to hear it! Code: REFILL will save you 5% off future orders (some exclusions apply). All the best, PetSuppliesWarehouse

Posted 7 years ago

“The delivery was quick, and I was able to track my delivery. It arrived as it said. Bonus as well I received 5% discount which was a big help on a large purchase.”

Helpful Report

Posted 7 years ago

Good to hear it! Code: REFILL will save you 5% off future orders (some exclusions apply). All the best, PetSuppliesWarehouse

Posted 7 years ago

“The dog food is good. The delivery company used - DPD - is deplorable. My parcel was over 1 week in their depot before being delivered (still waiting!!). Pet Supplies Warehouse were contacted about this asking them to help if they could. They said they would come back to me - they still have not. Some socks need pulling up here I think.”

Helpful Report

Posted 7 years ago

Hi Steven, DPD are extremely well reviewed, although recently we have switched to UK Mail. Unfortunately when a parcel is picked up by a courier it is then their responsibility and there is little we can do. You can imagine how much they are dealing with and we are small fry. If you would consider adding another star we would appreciate it as the order was dispatched on time. Kind regards, PetSuppliesWarehouse

Posted 7 years ago

“Good service. Clear communication. Lovely quality product. I ordered this bed for my cocker spaniel and it is a perfect fit and looks lovely”

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Posted 7 years ago

“Superb quality delighted with my blanket arrived very promptly 5 star plus thank you”

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Posted 7 years ago

“Good service even though delivery was delayed.”

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Posted 7 years ago

“Good price products easy to order and delivery quick and efficient”

Helpful Report

Posted 7 years ago

Good to hear it! Code: REFILL will save you 5% off future food orders (some exclusions apply). All the best, PetSuppliesWarehouse

Posted 7 years ago

“I ordered symply light/senior adult dog food but I received canagan light senior adult dog food.”

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Posted 7 years ago

“This is my 1st order from pet-supermarket. I am most impressed with the speed and notifications on delivery. The Canagan was a great price with free delivery! I traced the delivery van (Darren ) and it arrived within the minute it was expected! Will be ordering again esp. If there is a discount which makes it easier than ordering from our local pet shops .. Thankyou!”

Helpful Report

Posted 7 years ago

Great to hear it! Code: REFILL will save you 5% on food orders (some exclusions apply). All the best, PetSuppliesWarehouse

Posted 7 years ago

“Excellent service: quick delivery: competitively priced: will be using again”

Helpful Report

Posted 7 years ago

“Was pleased generally with the service at Pet Supplies Warehouse, and the range of products was excellent. Dog bed fit my dog perfectly and is very well made. My one complaint is that they put the wrong flat number on the package and this caused a rather lengthy delay in getting the package to me.”

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Posted 7 years ago

“Good price and fast delivery”

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Posted 7 years ago

“Easy and straight forward to order. Excellent delivery.”

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Posted 8 years ago

Pet Supplies Warehouse Ltd is rated 4.6 based on 1,352 reviews