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Pet Supplies Warehouse Ltd Reviews

4.6 Rating 1,352 Reviews
90 %
of reviewers recommend Pet Supplies Warehouse Ltd
4.6
Based on 1,352 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Read Pet Supplies Warehouse Ltd Reviews
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Phone:

0207 118 0745

Email:

enquiries@petsupplieswarehouse.co.uk

Location:

Pet Supplies Warehouse Ltd,Unit 32 Carrwood RoadGrange Lane Industrial EstateBarnsleySouth YorkshireS71 5ASUnited Kingdom
Barnsley
S71 5AS

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Anonymous
Anonymous  // 01/01/2019
Not let the dogs have the use of it yet pup still in chew mode. But looks good and very good quality.
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Posted 8 years ago
Excellent service. Kept up to date with progress of my order. Definitely use again
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Posted 8 years ago
Ordered Eden catch of the day dog food 12kg, it was in stock, excellent communication and a super no fuss delivery! I will certainly return for a refill with the 5% of future order deal. Well done Pet Supplies Warehouse,100% for your service.
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Posted 8 years ago
Love the cushions- slow deliver time
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Posted 8 years ago
ordered dog food. arrived quickly and well packaged. will definitely us this company again.
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Posted 8 years ago
I bought and paid for a dog blanket. 6/7 days later I had not had a dispatch email and on phoning a very pleasant man said he was waiting for a large delivery and the blanket should be there. It was and was delivered the following day - excellent. It does mean I paid for something you did not have in stock. The urgency was that I was going on vacation one day later and would not be there for the delivery. You also did the same a year ago.
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Posted 8 years ago
Good company to deal with, cheapest price for what I wanted, very pleased.
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Posted 8 years ago
This is my second order of cat food with this company. We live in a rural location having our pet food delivered on time is important to us. Our first order was delivered on time and promptly as per the confirmation order, we were impressed. However we feel disappointed to have not received our second order on the original advised time. This time was altered from the Friday to the following Monday. Whilst three days may not matter to some, for us it has an impact. As we live in a rural location, it meant going out to hunt down a pet shop that supplies the specific brand of food we puchase - as we would've run out had we of waited for the altered delivery date. The food arrived packaged well.
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Posted 8 years ago
My order was dispatched and delivered at speed! I will most certainly be continuing to order from your site. Plus my fussy dog LOVES her new Eden dry food!
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Posted 8 years ago
Very quick delivery and very good communucation
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Posted 8 years ago
Took 9 days to receive item,ordered item on Monday was told item was dispatched on Friday, was lied to as it wasn't dispatched till Tuesday as it had the tracking number on it. If the item isn't in stock let the customer know don't fob them off with lies!!!!
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Posted 8 years ago
Excellent service. Delivery arrived in time schedule.
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Posted 8 years ago
As a returning customer to Pet Warehouse Supplies ,& after purchasing a12kg of Sympy dog food, I am disappointed to have found this same product at my local garden centre, Pet Department for £3 cheaper!!!
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Posted 8 years ago
Delivery was prompt and food was well packaged. Company seem proactive in looking after their customers ????
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Posted 8 years ago
My dog loves the f ood he has more energy and seems a lot happier in himself
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Posted 8 years ago
The staff were very helpful when I had a problem with payment . The delivery was very quick and the product well packed . The only reason I could not rate very good was the payment on site . For some reason could not use pay pal but finally used credit card .
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Posted 8 years ago
Lovely company to deal with. Good prices and excellent delivery service.
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Posted 8 years ago
Have used this company before and is still very good
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Posted 8 years ago
Speedy delivery. Goods put safely into garage as requested. Well packed. Good service all round. Graham H
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Posted 8 years ago
Quick delivery, good product at a reasonable price. Delighted! Thank you.
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Posted 8 years ago
Pet Supplies Warehouse Ltd is rated 4.6 based on 1,352 reviews