“I was so happy that you arranged engineer to attend to service my boiler service immediately. Engineer came and I explained that boiler temperature drops down evaporated often. He rang somebody who asked him to leave the boiler and advised me to contact your Repair again. So I am not happy at all.”
“I am a new customer and today is my first time to join YourRepair team. Therefore I am unable to share my experience and provide feedback around service.”
“I’ve never been asked for so many reviews for just signing up! My cover doesn’t event start for a month. Signing up was easy, very competitive prices but I really hope the service to mend anything- if I ever need it, is of the highest quality after all this :-) :-)”
“I have still not received the promotional offer for the £30 Amazon vouchers. There was no mention of this after the transaction…. Strange how it was boldly advertised at the start!”
Hi Angela,
I can see from our records that you joined us on 20th August 2021 and that you are eligible for the Amazon voucher offer, therefore, the voucher will be sent to the email address on your account, within 90 days of setting up the plan.
If you require any further information in relation to this or anything else please call our customer service team on 0330 223 4422 and select option 3.
Kind regards
Caroline
“Fairly smooth apart from spelling both my namrs wrongly which meant email was sent to wrong destination! Eventually sorted but need more attention to detail.”
“I'm not too happy that no one would insure if you haven't had an annual service in the past 12 months, considering covid19 over the past 14 month's, our boiler is relatively new barely 3yrs old this year, every appointment our current insurer made they broke at last minute and that was before covid, so I had to say YES in order to find an insurer, hope this fact doesn't disqualify my cover, thank you.”
Dear Mr Rosser
Thank you for leaving a review. I am sorry to hear that you had difficulties using our website. The call out fee can be removed from your online account, please contact our customer services department on 0330 223 4422 (option 3 ) and they can action this for you.
Kind regards
Cameron
“Just joined , hopefully your service will be as good when called upon in the future. Would have scored hire but reserve that right until I have been with you longer.”
