“Having been with BG for ever, and making 0 or max 1 claim a year (rarely) I noticed their prices going up exponentially. Despite my calls and chats with customer services, very little was done/offered. Worse still I had 2 policies with BG so I thought I would be treated better. Suffice to say, enough. 2024 new year new company. Having done some investigation I came across YOUR REPAIR. I read many of the reviews and for the most part they were excellent. Sure there are always going to be the grumpy ones...so I called and spoke to one of the LOVELIEST agents I have ever spoken to ALEX. Dear Alex. You were amazing. patient. helpful. professional. explanatory. most of all you wrere KIND. I have now moved my 2 policies to Your Repair. I will write another review in a year telling you how it all went. But I am confident I am in excellent hands. Thank you Alex. I look forward to many many years with you and your team. Regards, David R”
“Friendly customer service. When needed for boiler problems, call out response is very good compared to other Major boiler breakdown service providers in the market. Competitive prices. I think overall in every respect it is good to be with Your Repair company. I will recommend Your Repair to any one who needs Boiler and Central Heating breakdown Services.”
“Polite, professional and prompt.
What could you ask for more. One of the best service I have encountered in years.
They are very understanding and help of situations.”
“The person I spoke to was patient, knowledgable, polite and friendly. I didn't have to wait long on the phone before it was answered. Everything that needed altering regarding my account with YourRepair was changed during the call.”
“Ive just joined and have been sent my plan. .
The email has a link to log in.
The link has no link to register, only to log in.So I try logging in with my email and a password which does not recognise me as a user. The only option is to reset password. Thankfully I AM recognised as a user and I CAN reset my password. So I try again.
Once again the link has no link to register, only to log in.So I try logging in with my email and a password which does not recognise me as a user. The only option is to reset password. Thankfully I AM recognised as a user and I CAN reset my password. So I try again.
And now I give up!
Please can I have a link to register!”
“Have used YourRepair at previous address and the customer focus is excellent. Conbine this with great competitive pricing and no fuss service, I'm happy to have my boiler covered at new address giving me peace of mind.”
