“I was quoted one price for a plan but when I took the plan quoted, I was charged a completely different price, more than originally quoted. I find this incredible. I have raised a query ticket but has yet not received a reply.”
“So far, so good. I have only just set up an account but I phoned straight after to ask a couple of questions and had a very friendly member of staff talk me through my options.
Thank you.”
“Thanks to your excellent Customer Advisor Oliver....he was able to set me up on the correct Plan and relieve my confusion for which I am very grateful.”
