“The person I spoke to was patient, knowledgable, polite and friendly. I didn't have to wait long on the phone before it was answered. Everything that needed altering regarding my account with YourRepair was changed during the call.”
“Ive just joined and have been sent my plan. .
The email has a link to log in.
The link has no link to register, only to log in.So I try logging in with my email and a password which does not recognise me as a user. The only option is to reset password. Thankfully I AM recognised as a user and I CAN reset my password. So I try again.
Once again the link has no link to register, only to log in.So I try logging in with my email and a password which does not recognise me as a user. The only option is to reset password. Thankfully I AM recognised as a user and I CAN reset my password. So I try again.
And now I give up!
Please can I have a link to register!”
“Have used YourRepair at previous address and the customer focus is excellent. Conbine this with great competitive pricing and no fuss service, I'm happy to have my boiler covered at new address giving me peace of mind.”
“I joined your repair and expected that my annual boiler service would be carried out but I have to wait for nearly 4 months for it to be done. I have requested an earlier date but I was told it could not be done until end March. I think the service is very poor.”
“Just called and the lovely gentleman who answered was so very helpful and if this is the type of person Your Repair employs, then I have every confidence for any future contact I may have with them. Great customer service.”
