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yourmobile.com Reviews

2.4 Rating 88 Reviews
35 %
of reviewers recommend yourmobile.com
Company Reviews Questions Metrics
2.4
Based on 88 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier, Own Driver
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Read yourmobile.com Reviews
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Phone:

03452226000

Email:

help@yourmobile.com

Location:

yourmobile.comGrosvenor House Central Park
Telford
TF2 9TW

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Sam H
Unverified Reviewer
“So far so good. Small independent company but found them very clear and helpful, professional and human! Surprises me all the bad reviews saying they are conning people. Maybe a disgruntled ex employee? Got a new phone 2 days later, cheaper deal than my previous one. They’re also paying my old contract off when I’ve paid my first bill”
Helpful Report
Posted 3 years ago
Anonymous
Verified Reviewer
“This company are fraudulently pretending to be from your mobile provider. They first ring pretending to be from EE or O2 who ever you are with and tell you they are transferring you over to yourmobile this is so they can convince you to renew your contract with them ( a 3 year contract) they try to do this verbally on the phone. They are nothing to do with your own mobile provider and have simply bought your information, I have checked them out at companies house it’s a very small operation who have worked a lot on their script to convince you into trusting them. Someone in authority needs to close them down ASAP. They will lie and cheat to defraud you please be careful and check them out before agreeing to anything.”
Helpful Report
Posted 3 years ago
Trevor
Verified Reviewer
“I never recommend Yourmobile to anyone else. This Company is the worse that I ever dealt with. Please, people, who are thinking of going in to contract with this company, be very, very careful. They would sell sand to the Arabs, but when you realize it's too late. Then you in a contract without an option to cancel. The lady salesperson talks so quickly promising you a wonderful deal that you can't get out of. The signal is no good anywhere, even in the Town. How they can sleep at night?? I do not know.”
Helpful Report
Posted 3 years ago
Alexander Wallis
Verified Buyer
“Had an issue with the final bill payment from my old provider and how it would be covered between yourmobile and myself. Im really pleased with the outcome and Audrey was great in getting my issue sorted out! Thanks Audrey! Would give 5 stars next time if the issue was sorted out quicker.”
Helpful Report
Posted 4 years ago
Elizabeth Young
Verified Buyer
“delivered on time slight blip getting connected but soon rectified by excellent customer service from Sian she is a Star”
Helpful Report
Posted 4 years ago
STEPHEN MCLELLAN
Verified Buyer
“Very helpful throughout moving from EE to yourmobile.com. Loads of patience and advice to see us through”
Helpful Report
Posted 4 years ago
Debbie
Verified Buyer
“Online chat was brilliant and very helpful. Sorted out my problem straight away!”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Spoke with Hailey”
Helpful Report
Posted 4 years ago
Gemma Broadhurst
Verified Buyer
“Hailey Hamer was very helpful, such a pleasant person to talk to”
Helpful Report
Posted 4 years ago
Shannon Mathers
Verified Buyer
“Thank you to Hailey for sorting out our accounts, they were previously all over the place and we were paying a crazy amount. I now have one point of contact and she is always available when needed or calls me back straight away.”
Helpful Report
Posted 4 years ago
Ronnie
Verified Buyer
“Customer service are so helpful, recommended”
Helpful Report
Posted 4 years ago
Nanna
Verified Buyer
“Wonderful help from the team, helped me get all my emails back.”
Helpful Report
Posted 4 years ago
Phillip Priestley
Verified Buyer
“Fantastic service”
Helpful Report
Posted 4 years ago
Hi Phillip, Thank you for your positive review, we will pass this on to Sian in Client Services. If you have any issues at all please do give us a call on 0345 222 6000.
Posted 4 years ago
Richard Campbell
Verified Buyer
“Found the call very helpfull . The lady was very friendly and helpfull”
Helpful Report
Posted 4 years ago
CraftyBee
Verified Buyer
“The lady in customer services was so helpful. Got my phone up and running in no time. Thank you”
Helpful Report
Posted 4 years ago
Studio &
Verified Buyer
“Good service and great team”
Helpful Report
Posted 4 years ago
Pretty Feet
Verified Buyer
“Great service and cut my Bill's by over half thank you yourmobile.com”
Helpful Report
Posted 4 years ago
Lilo Lils
Verified Buyer
“The company has cut my bill in half. Great customer service throughout the process.”
Helpful Report
Posted 4 years ago
Six Cats
Verified Buyer
“What a delightful team they have at this company, pleasure to deal with and saved me money on my bills.”
Helpful Report
Posted 4 years ago
Hailey Hamer
Verified Buyer
“Great service from start to finish. Thanks for all of your help.”
Helpful Report
Posted 4 years ago
yourmobile.com is rated 2.4 based on 88 reviews
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