Zabeel Star Travel and Tourism LLC Reviews

Name: Zabeel Star Travel and Tourism LLC
Address: P.O.Box 8432, Dubai,UAE, Dubai
Rating: 4.12

4.1 Rating 520 Reviews

78 %

of reviewers recommend Zabeel Star Travel and Tourism LLC

Company Reviews

Questions

Metrics

4.1

Based on 520 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5

Visit Website

Phone:

+97142560977

Email:

info@zabeeltravel.ae

Location:

P.O.Box 8432, Dubai,UAE
Dubai
8432

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I paid 800 AED cost for my wife visa in vain because I did not get the full information at the beginning. The team has to clarify all issues related to visa issuance before starting work with the client. for example I asked for 6 months visa to Turkey and got only 3 months visa that will not work with me!! The cost and duration of the visa must be clearly mentioned to clients from start to end including VFS and embassy fees. Of course I will not deal with Zaabeel start again. I gave it poor evaluation but actually it deserves less”

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Posted 5 years ago

Thank you for your feedback., the Visa was issued as per consular. We were very transparent on the fees.

Posted 5 years ago

“Very poor service, un responsible staff they care only to get your money then all what you get their back”

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Posted 5 years ago

Thank you for your feedback. Kindly clarify the area where we care for the money?

Posted 5 years ago

“I requested a visa services from Zabeel Star travel agency and had Ms Sumaira allocated to support me! Honestly it was a great service and person in charge, she did a great job while I was a bit stressed during my visit ! But perfectly handle the matter and provided an express documentation and service! Many thanks to Sumaira”

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Posted 5 years ago

“الخدمه بطيئه وليست بالسرعه المطلوبه”

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Posted 5 years ago

“Poor staff, give your staff more training on how to handle customers.”

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Posted 5 years ago

thank you Mohammed, your feedback is very true. My Team will go through proper training this week. I have heard the calls.

Posted 5 years ago

“not satisfied with their work and only for documentation they charged me huge amount”

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Posted 5 years ago

“Very good & timely service.”

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Posted 5 years ago

“Worst ever to deal with.. Lost my Ticket and everything because of their useless people who work their and they don't care they only want money. Very Very Very poooooor no follow up and totally not professional in dealing with people.”

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Posted 5 years ago

Thank you Reem for your feedback. We have done all we could to please you. You were not transparent with your application. The travel date was as per your requirement.

Posted 5 years ago

“Such a very efficient process and staff you have. Keep it up.Looking forward for all my future visa applications with your company.”

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Posted 5 years ago

“Good customer service.”

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Posted 5 years ago

“Very worst”

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Posted 5 years ago

Thank you Rabah for your feedback, kindly clarify more.

Posted 5 years ago

“A very good a quick service”

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Posted 5 years ago

“thank u for fast and convenient visa processing”

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Posted 5 years ago

“Zabeel star is so welcoming, and facilitates your dreams in the best ways”

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Posted 5 years ago

“Good and fast service friendly atmosphere charges little bit better then others I recommend to All specially Visa proses foe any country”

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Posted 5 years ago

“good service”

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Posted 5 years ago

“Thank you zabeel star”

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Posted 5 years ago

“Very poor and unreliable service, they don't care about the needs of the customers. All they care about is the money”

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Posted 5 years ago

Thank you Abdalla for your feedback, please advice how to improve our service and we will take it very serious. we want to know!.

Posted 5 years ago

“Terrible service!”

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Posted 5 years ago

“Very bad experience. Wouldn’t recommend this agency to anyone.”

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Posted 5 years ago

Zabeel Star Travel and Tourism LLC is rated 4.1 based on 520 reviews