Zabeel Star Travel and Tourism LLC Reviews

Name: Zabeel Star Travel and Tourism LLC
Address: P.O.Box 8432, Dubai,UAE, Dubai
Rating: 4.12

4.1 Rating 520 Reviews

78 %

of reviewers recommend Zabeel Star Travel and Tourism LLC

Company Reviews

Questions

Metrics

4.1

Based on 520 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5

Visit Website

Phone:

+97142560977

Email:

info@zabeeltravel.ae

Location:

P.O.Box 8432, Dubai,UAE
Dubai
8432

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Top seRvice with pick up . Clear info and price”

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Posted 6 years ago

“Communication to all your team is highly suggested.”

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Posted 6 years ago

“Hi thanks to everyone”

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Posted 6 years ago

“I did my visa with them it was really a perfect experience they give me all information in need and I got my visa in very quick time as promised from then I will always do my visa from them 🌹👍👍”

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Posted 6 years ago

“Timely and fast service”

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Posted 6 years ago

“Nilla Deys is very reliable and professional. Responds to our inquiries promptly.”

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Posted 6 years ago

“Very quick and efficient service, my passport was picked up from my door and bringed back after 2 days with thw visa. Keep up the good work team Zabeel.”

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Posted 6 years ago

“easy and economical. friedly staff”

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Posted 6 years ago

“Most of the time I have dealt with Zabeel for Russian Visa, have received very good service from Mr. Aldrich. Thank you :)”

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Posted 6 years ago

“They deliver what they promised.”

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Posted 6 years ago

“Just the best.. I have travelled all over the world.. Zabeel star always delivers on time and excellent customer service... Thank you so much”

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Posted 6 years ago

“Good and prompt service. Will provide re-business.”

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Posted 6 years ago

thank you Vamsi

Posted 6 years ago

“EXCELLENT SERVICE !!! All five star to Zabeel Star for their professional service from the start to the end. Special thanks to Ms Julie for assisting me in the whole process and replied all my queries very promptly even after working hours. I will personally recommend Zabeel Star to all my friends and acquaintances.”

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Posted 6 years ago

“Easy, hustle free, fast service! Thanks to Miss Karen! Keep up the best work.”

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Posted 6 years ago

“i was given a false advice that I cant get visa on arrival to Oman, was told to pay 650 AED to get it in 24 hours, and it was never issued or even a follow up was conducted”

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Posted 6 years ago

“very poor because i depostied wrongly 640 aed through atm... my total payable balance was 628 aed... there is a one guy aldrich bazan who was dealing with me i emailed him 2 times he said okay no problem i discussed this matter with my acc manager money will be returned... but all in vain please return my 12 dirhams back... documentation proceeder was quick and fast”

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Posted 6 years ago

Dear Fahad, Thank you for your review and i am happy you liked our service. We deserve that one star you rated. We will improve our refund process with accountant. Sorry Again.

Posted 6 years ago

“Very good”

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Posted 6 years ago

“The service is okay however they have the ultimate fake advertising. They claim that a visa would cost you AED 300-400 in theor website, once I contacted them and applied they asked for AED 750. I mentioned to them that the ad said something different however they justify it with “Oh but you are from this nationality and it should cost you double”. They ended up sending me the driver for collection who asked for AED 770 instead of the previously given amount of 750. Saying that this is for VAT. I wonder how does VAT work in Embassies too! If you apply through them, my advise is, do not pay them until they bring your passport back, do not do what I did and pay in advance so you won’t end up chasing them to deliver your passport to you, which I still did not receive.”

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Posted 6 years ago

Dear Hussain, Thank you for your review and rating. Please come and collect full refund if what you mentioned is true. We do not charge VAT on embassy Fee check your invoice. Our website say's 750 same as you charged.

Posted 6 years ago

“It was fast and reliable service.”

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Posted 6 years ago

“صراحة تجربة ممتازة جداً والخبرة لها تأثير كبير علي الخدمة المقدمة اتمني لكم من صميم قلبي التقدم والازدهار واخص بالشكر الموظفة المثابرة / Karen Riomalos”

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Posted 6 years ago

Zabeel Star Travel and Tourism LLC is rated 4.1 based on 520 reviews