Zalando SE Reviews

Name: Zalando SE
Rating: 3.14

3.1 Rating 212 Reviews

55 %

of reviewers recommend Zalando SE

Company Reviews

Questions

Metrics

3.1

Based on 212 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 40%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

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“Ottimo prezzi consegna velocissima...”

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Posted 7 years ago

“fast delivery and fast return, price for every type of wallet”

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Posted 7 years ago

“Recently bought a track suit for my young grandson good quality nice colour and very prompt delivery”

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Posted 7 years ago

“Great choice and prices”

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Posted 7 years ago

“Good prices, fast shipping. I absolutely love that shop! I bought many various products, which never disappointed me.”

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Posted 7 years ago

“Excellent price reductions, free delivery on all purchases and a huge variety of labels. They stock a large number of size options and extremely well stocked. Brilliant website.”

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Posted 7 years ago

“He hecho un pedido hace 10 días y aun no sé cuando llegará seguro, y necesitaba los zapatos para una boda este sábado. Tendré que comprar otros y devolver los de zalando cuando lleguen...”

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Posted 7 years ago

“Speedy delivery, easy to track item.”

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Posted 7 years ago

“Adidas Performance Crazytrain 2 CF perfect to walk the city!”

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Posted 7 years ago

“excellent service, prices and models availability”

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Posted 7 years ago

“Zalando products are durable and delivery takes quite a short time to reach final consumer. Very effective and efficient and returning an article you fall outbof taste with is quite easy and stress free.”

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Posted 7 years ago

“Love love love Zalando huge range of products and great prices,delivery always seems to be very quick and 100 days free returns is very helpful”

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Posted 7 years ago

“Best prices, best service”

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Posted 7 years ago

“Brilliant and easy to use. Deals are great on it. The choice is amazing on the app”

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Posted 7 years ago

“Easy website to use, massive rang of products, fast delivery, more than 1 delivery option”

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Posted 7 years ago

“Puntualità e correttezza”

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Posted 7 years ago

“Great choice of clothes and shoes. Very happy with service overall.”

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Posted 7 years ago

“Love my new jumper, gret price, lovely quality and the website is great for all sorts of different things, i always buy from there”

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Posted 7 years ago

“Good prices and high quality items. Trustworthy and fast.”

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Posted 7 years ago

“They are very easy to order anything from them and you will get your order sooner.”

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Posted 7 years ago

Zalando SE is rated 3.1 based on 212 reviews