Zara Reviews

Name: Zara
Address: 53-54 Long Acre, London
Rating: 2.62

2.6 Rating 973 Reviews

41 %

of reviewers recommend Zara

Company Reviews

Questions

Metrics

2.6

Based on 973 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 33%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Location:

53-54 Long Acre
London
WC2E 9JR

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It really upset me to see Zara use the Palestine GENOCIDE in their recent campaign. What sort of marketing team do they have to use the lives of innocent women and children to sell a few clothes. I am devastatingly disappointed and will not be shopping in Zara again”

Helpful Report

Posted 1 year ago

“Disgraceful to say the least”

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Posted 1 year ago

“Absolutely overpriced and not so great quality of clothes backed up with extremely offensive and distasteful latest ad campaign , I would never buy from Zara again as I used to love their perfume range , but now would take my business elsewhere, goodbye Zara forever”

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Posted 1 year ago

“Appalling campaign by Zara. Shameless and totally inhumane”

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Posted 1 year ago

“Terrible terrible advertising- blatantly tone deaf to the massive loss of life in Gaza. Will never shop at Zara again for this mockery of innocent precious LIFE!”

Zara 1 star review on 13th December 2023

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Posted 1 year ago

“Your advertising campaign was unforgettable, it will be etched in our memories forever. Auf weidersehen Zara forever”

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Posted 1 year ago

“Free GAZA I think it's absolutely disgusting what they doing mocking gaza warned family and friends think they list alot of customers”

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Posted 1 year ago

“Inhumane disgusting!! 🤮🤮🤮🤮”

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Posted 1 year ago

“Despicable advertising campaign. Using the imagery of a shrouded dead corpse is disgusting and offensive especially at a time when the world is witnessing the crimes against humanity committed by Israel. Boycott Zara”

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Posted 1 year ago

“#Free Gaza”

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Posted 1 year ago

“Distasteful advertising campaign mocking the genocide in Gaza.”

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Posted 1 year ago

“Supporting genocide”

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Posted 1 year ago

“Don’t like the fact you are supporting Israel who is committing genocide in Palestine Will not ever again be purchasing from your stores”

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Posted 1 year ago

“Everything is wrong!!!!! I was absolutely disgusted with the advertisements of Zara. How could any human be ok with the inhumane treatment of innocent people???”

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Posted 1 year ago

“Supporters of genocide thats whats wrong.on my boycot list”

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Posted 1 year ago

“Bought a coat absolute rubbish Returned it”

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Posted 1 year ago

“You are a despicable company, bereft of any humanity and had I known that you've got form for genocidal enabling behaviour , me and my family would never have ver shopped in your stores. But I can assure you that will never happen again and as far as I can help it, I will encourage anybody and everybody I know to do the same.”

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Posted 1 year ago

“Absolutely disgusting advertising.”

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Posted 1 year ago

“Supports genocide,will never be buying anything from here anymore”

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Posted 1 year ago

““Disgusting, dispicable , evil, sadistic, unprofessional, unethical company, profiteering from atrocities & genocide being committed against the innocent Palestinians, majority of whom are children. I will never buy anything from this company again. You've lost my respect. SHAME ON YOU!!!””

Helpful Report

Posted 1 year ago

Zara is rated 2.6 based on 973 reviews