Zara Reviews

Name: Zara
Address: 53-54 Long Acre, London
Rating: 2.62

2.6 Rating 973 Reviews

41 %

of reviewers recommend Zara

Company Reviews

Questions

Metrics

2.6

Based on 973 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 33%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Location:

53-54 Long Acre
London
WC2E 9JR

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Trinity

Sofia

Les

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“a wonderful online store, a good selection of stylish and high quality clothes at affordable prices. order easy delivery fast”

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Posted 3 years ago

“great online store, good selection of quality clothes at affordable prices, delivery is very fast, I recommend this store!”

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Posted 3 years ago

“I recommend shopping in this store, the quality of service at the highest level, wonderful attitude to customers, as well as the quality of clothes is just cool”

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Posted 3 years ago

“I want to thank your online store for the excellent service and help in placing an order, thank you very much! everything is great!”

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Posted 3 years ago

“Friendly and professional consultants, good quality, according to the specified sizes, timely delivery”

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Posted 3 years ago

“Ich habe jetzt schon ein paar Mal hier bestellt. Ihre Website ist sehr benutzerfreundlich. Wie erwartet sind die Produkte von hoher Qualität und Sie können oft tolle Angebote für Sale-Artikel finden. Der Versand war durchschnittliche Zeit. Nicht superschnell, aber auch nicht langsam.”

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Posted 3 years ago

“great service, good models, very stylish and comfortable, affordable prices, fast delivery, I liked everything”

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Posted 3 years ago

“excellent service, excellent attitude towards customers, a huge selection, you can find what you really like”

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Posted 3 years ago

“Thank you, I liked everything. Fast delivery, good quality goods. I will be very glad to order something from you.”

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Posted 3 years ago

“I placed an order for the first time and was very pleased! Separately, I would like to note the service service, communication with the client, delivery at the highest level. I will recommend your store”

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Posted 3 years ago

“I am very pleased with the quality of the clothes and the quality of service. I ordered delivery. Everything is fast and convenient. The quality of the thing, color, fit on the figure correspond to the presented photos. I am very satisfied.”

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Posted 3 years ago

“Excellent shop! Excellent quality of products, reasonable prices. And most importantly, polite staff and timely delivery !!! Thanks a lot!!!”

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Posted 3 years ago

“Many thanks to the store staff, it was a pleasure to work with them. It is immediately evident that professionals, masters of their craft - gave practical advice to measure and figure out the sizes. I'm very grateful to you.”

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Posted 3 years ago

“in this store you can find good quality clothes at great prices. the website is very user-friendly, the order is easy, the delivery is fast”

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Posted 3 years ago

“good brand of high quality clothing. the support team answered all my questions very politely and patiently.”

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Posted 3 years ago

“I love this brand, they always have high quality clothes, very stylish and comfortable, this is not the first time I buy and have never regretted”

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Posted 3 years ago

“I rarely write reviews, but I really liked this store, so I decided to share my experience, the quality of the clothes is just super, the delivery is fast, the support service is excellent”

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Posted 3 years ago

“the quality of things is excellent, I have never met better, this is not the first time I order and I am very satisfied”

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Posted 3 years ago

“great store, great quality clothes, i loved it and the customer service is great too, delivery is fast”

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Posted 3 years ago

“I liked this shop, the clothes are very high quality and stylish, the sizes are perfect for me, so I love to buy here”

Helpful Report

Posted 3 years ago

Zara is rated 2.6 based on 973 reviews