Zara Reviews

Name: Zara
Address: 53-54 Long Acre, London
Rating: 2.62

2.6 Rating 969 Reviews

41 %

of reviewers recommend Zara

Company Reviews

Questions

Metrics

2.6

Based on 969 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 31%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Location:

53-54 Long Acre
London
WC2E 9JR

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Sofia

Les

Anonymous

Anonymous // 01/01/2019

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“Extremely appalling advertising campaign against occupied Palestine and their plight ...”

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Posted 1 year ago

“Will never shop there again Your latest campaign was disgusting Did you expect people to continue to shop where innocent suffering are made a mockery of! SHAME ON YOU”

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Posted 1 year ago

“Disgusting, unreasonable, disappointed....”

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Posted 1 year ago

“Racist company. Feel entitled enough to mock a genocide and killing of innocent children. I was a regular customer but now they are cancelled completely. Apps have been deleted entirely and will never set foot in your blood covered shops again.”

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Posted 1 year ago

“Disgusting advertisement shopped ther for years disgraceful u need to be ashamed of urself”

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Posted 1 year ago

“Appalled at your support for genocide, shame on you”

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Posted 1 year ago

“Cheap quality fabrics, sizing mismatch, copied designs. Customer service appalling. Avoid at all cost.”

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Posted 1 year ago

“Supporter's of genocide Your current marketing team need to be sacked for their insensitive marketing campaign. How could this have been allowed to go forward in light of current events? Free Palestine 🇵🇸”

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Posted 1 year ago

“Mockery of gaza palestine”

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Posted 1 year ago

“latest campaign is disgusting there should be close.”

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Posted 1 year ago

“Cheap quality, sell high price, exploit the poor..same old story.”

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Posted 1 year ago

“Awful quality clothes! Avoid cheap cheap cheap material”

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Posted 1 year ago

“Absolute nonsense statement by Zara regarding the shambolic and disgusting pictures of 'The jacket' You have no shame, you supporters of genocide and I will never shop with you ever again!”

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Posted 1 year ago

“Heartless and unethical company”

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Posted 1 year ago

“Disgusted at what I see pathetic and in humane Shame on you !”

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Posted 1 year ago

“Absolutely awful Supporting genocide Will never buy from them again”

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Posted 1 year ago

“Disgraceful behaviour regarding their advertising campaign! No empathy at all”

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Posted 1 year ago

“You’re ethics are appalling, can’t support them”

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Posted 1 year ago

“You hired a designer who promotes Hate and supports genocide.”

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Posted 1 year ago

“I will never shop from you with the values you have. 🇵🇸🇵🇸🇵🇸”

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Posted 1 year ago

Zara is rated 2.6 based on 969 reviews