Zara Reviews

Name: Zara
Address: 53-54 Long Acre, London
Rating: 2.62

2.6 Rating 961 Reviews

41 %

of reviewers recommend Zara

Company Reviews

Questions

Metrics

2.6

Based on 961 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 30%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Location:

53-54 Long Acre
London
WC2E 9JR

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Les

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Cheap quality fabrics, sizing mismatch, copied designs. Customer service appalling. Avoid at all cost.”

Helpful Report

Posted 1 year ago

“Supporter's of genocide Your current marketing team need to be sacked for their insensitive marketing campaign. How could this have been allowed to go forward in light of current events? Free Palestine 🇵🇸”

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Posted 1 year ago

“Mockery of gaza palestine”

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Posted 1 year ago

“latest campaign is disgusting there should be close.”

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Posted 1 year ago

“Cheap quality, sell high price, exploit the poor..same old story.”

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Posted 1 year ago

“Awful quality clothes! Avoid cheap cheap cheap material”

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Posted 1 year ago

“Absolute nonsense statement by Zara regarding the shambolic and disgusting pictures of 'The jacket' You have no shame, you supporters of genocide and I will never shop with you ever again!”

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Posted 1 year ago

“Heartless and unethical company”

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Posted 1 year ago

“Disgusted at what I see pathetic and in humane Shame on you !”

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Posted 1 year ago

“Absolutely awful Supporting genocide Will never buy from them again”

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Posted 1 year ago

“Disgraceful behaviour regarding their advertising campaign! No empathy at all”

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Posted 1 year ago

“You’re ethics are appalling, can’t support them”

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Posted 1 year ago

“You hired a designer who promotes Hate and supports genocide.”

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Posted 1 year ago

“I will never shop from you with the values you have. 🇵🇸🇵🇸🇵🇸”

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Posted 1 year ago

“Vile, immoral”

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Posted 1 year ago

““The mockery of genocide in Palestine with your new collect is absolutely vile Will never shop at Zara again Your inhumanity is disgusting” BOYCOTT IMMEDIATELY SHAME ON YOU ZARA 🤬 Bought an outfit I decided to return it after their disgusting photos on social media regarding Palestine. You are supporting killings that are happening in Palestine. I won't be shopping with you ever again. Very bad quality for the price. Many better shops would not recommend Zara at all. Their latest campaign is disgusting”

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Posted 1 year ago

“Free Palestine, don’t want the blood of kids on our hands 🇵🇸🇵🇸🇵🇸🇵🇸”

Zara 1 star review on 12th December 2023

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Posted 1 year ago

“Unfortunately there moral standards are non existent.”

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Posted 1 year ago

“Not happy with Zara”

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Posted 1 year ago

“I will never ever shop form Zara again for making fun of the dead Palestenian bodies in their advert. Shame on you . Free Free Palestine 🇵🇸❤️”

Helpful Report

Posted 1 year ago

Zara is rated 2.6 based on 961 reviews