Zara Reviews

Name: Zara
Address: 53-54 Long Acre, London
Rating: 2.62

2.6 Rating 961 Reviews

41 %

of reviewers recommend Zara

Company Reviews

Questions

Metrics

2.6

Based on 961 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 30%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Location:

53-54 Long Acre
London
WC2E 9JR

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Sofia

Les

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“really good experience, I am satisfied with my purchases from your store, great quality and reasonable prices - it`s a big advantages”

Helpful Report

Posted 2 years ago

“Everything was good apart from no email to let us know it had been dispatched. Item just turned up. Luckily we were in.”

Helpful Report

Posted 2 years ago

“great quality, fast delivery, honest description, professional and we will definitely order again. the order was wonderful and quite satisfying!!!”

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Posted 2 years ago

“Excellent service. Product was exactly as described and was delivered very promptly. I’ll certainly be a returning customer!”

Helpful Report

Posted 2 years ago

“Ausgezeichneter und einfacher Prozess. Die Zusammenarbeit mit dem Support war fantastisch, kenntnisreich und eindeutig leidenschaftlich. Sehr zu empfehlen. Ich danke Ihnen.”

Helpful Report

Posted 2 years ago

“Estoy muy contento con la compra que hice. La transacción fue rápida y el envío fue de un día para otro. Estoy totalmente satisfecho con todo el trato de principio a fin. Gracias.”

Helpful Report

Posted 2 years ago

“Le produit est exactement comme décrit. Dans l'ensemble, une excellente expérience ! Excellente communication et expédition très rapide. J'ai été agréablement surpris.”

Helpful Report

Posted 2 years ago

“Von Anfang bis Ende war meine Erfahrung erstklassig und ausgezeichnet! Sie waren unglaublich schnell bei der Beantwortung von Fragen und extrem zuvorkommend. Ich war auch erstaunt, wie schnell sie das Produkt versandt haben.”

Helpful Report

Posted 2 years ago

“Det er altid en fornøjelse at arbejde med dette firma. Jeg vil varmt anbefale det til alle og enhver. Var yderst hjælpsom og ville besvare ethvert spørgsmål, jeg havde, på en hurtig og effektiv måde. Jeg elskede hele processen, og jeg havde ingen problemer med det.”

Helpful Report

Posted 2 years ago

“Tout le processus a été formidable ! Un service merveilleux, une qualité et une livraison dans les délais, le tout accompagné d'un personnel sympathique. Dans l'ensemble, c'était une expérience de premier ordre !”

Helpful Report

Posted 2 years ago

“C'est un plaisir de travailler avec eux. Le site web était super facile à utiliser, très convivial, et toutes les personnes avec qui j'ai correspondu étaient très professionnelles et sympathiques. Je ferai certainement appel à cette société à l'avenir.”

Helpful Report

Posted 2 years ago

“Always excellent care and a great product. This time no different than prior times. Thank you. I recommend!”

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Posted 2 years ago

“Your product is great and the quality is even better I will surely order again in the future. I recommend for everyone.”

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Posted 2 years ago

“Good service, accurate descriptions of items, including sizing, very fast delivery. Thank you I will be buy more”

Helpful Report

Posted 2 years ago

“I will definitely buy again from them and recommend it to my friends. I am very happy with my purchase.”

Helpful Report

Posted 2 years ago

“Excellent company with a very good customer service. Sold at a great price and arrived promptly. I am delighted with my purchase.”

Helpful Report

Posted 2 years ago

“This is the 3rd time I have bought with this store and have found each occasion to have been very positive. Great communication and speedy delivery, I'll certainly return again”

Helpful Report

Posted 2 years ago

“Quality was beyond what I was expecting and the customer service was amazing. I’ll definitely be ordering here from here.”

Helpful Report

Posted 2 years ago

“Excellent customer service and the product is perfect!! great quality and just what we were looking for! Thank you sooo much!!!”

Helpful Report

Posted 2 years ago

“Always exceptional customer service in all areas from ordering to delivery. Sales and promotions are unbeatable. Will purchase again, thank you.”

Helpful Report

Posted 2 years ago

Zara is rated 2.6 based on 961 reviews