Zara Reviews

Name: Zara
Address: 53-54 Long Acre, London
Rating: 2.62

2.6 Rating 973 Reviews

41 %

of reviewers recommend Zara

Company Reviews

Questions

Metrics

2.6

Based on 973 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 33%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Location:

53-54 Long Acre
London
WC2E 9JR

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Disgusting, dispicable , evil, sadistic, unprofessional, unethical company, profiteering from atrocities & genocide being committed against the innocent Palestinians, majority of whom are children. I will never buy anything from this company again. You've lost my respect. SHAME ON YOU!!!”

Helpful Report

Posted 1 year ago

“Cheapest quality fabrics at the highest price. Sizing not made to any scale. Unhelful appaling customer service. Avoid at all cost!”

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Posted 1 year ago

“I was absolutely horrified and disgusted to see the ad campaign Zara have just come out with. You clearly support genocide and the killing of innocent children. I really hope you're proud of yourselves. You just lost yourselves ALOT of customers!!!”

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Posted 1 year ago

“The recent advertising campaign was truly disgusting. I'll be going elsewhere, I don't like being reminded of genocide and child killing.”

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Posted 1 year ago

“Will never shop in Zara ever again, cannot believe that you are OK in supporting genocide”

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Posted 1 year ago

“Your blatant non apology for your horrific advert has wiped any preference I had to purchase Zara items”

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Posted 1 year ago

“You know why”

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Posted 1 year ago

“Cold and unfeeling . Especially after the events taking place at Gaza . Baby killers don't need our support”

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Posted 1 year ago

“Disgusting advertising.”

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Posted 1 year ago

“Absolutely horrible horrific inhumane evil despicable ad campaign or dead bodies being carried..Disturbing showing you have a great sickness in your heart! Definitely wont be shopping at Zaras!”

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Posted 1 year ago

“Not an ethical company”

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Posted 1 year ago

“Disgusting advertisement mocking innocent lives lost you should be ashamed of yourselves i will be boycotting your stores and getting rid of any items i have purchased from you.”

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Posted 1 year ago

“Supports genocide.”

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Posted 1 year ago

“Your campaign was truely disturbing to see, I don’t understand as humans the death of ANY human gives you satisfaction to the point you make ad campaigns It shouldn’t matter what religion, what power, what group the human comes from, all lives are equal, I’m appalled by the campaign … And it’s bought an end to the Zara clothing I bought for myself and family Shame on you Zara”

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Posted 1 year ago

“Pathetic people”

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Posted 1 year ago

“Absolutely disgusted that you are supporting this genocide in Gaza. Have you no shame no humanity supporting this zionist regime. Never ever again will i shop here again your statement was appalling and your head designer should be sacked and who ever else approved this disgusting campaign. #boycottzara”

Helpful Report

Posted 1 year ago

“Shocked! Horrified! What a sadistic, evil and hate infused advertising campaign. I will NEVER shop at such an immoral, unethical store again. And I will make sure none of my children, family or friends ever step foot in there again.”

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Posted 1 year ago

“Gaslighters! We all know what those 'artistic photographs' on social media were about. Shame on you. Will NEVER shop in Zara again.”

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Posted 1 year ago

“An appalling company which thinks it fine to make mockery of the murdered innocent civilians and kids through their latest campaign.... deffo returning all my purchases and never shopping here again !!”

Helpful Report

Posted 1 year ago

“Very unprofessional and no regards for others.”

Helpful Report

Posted 1 year ago

Zara is rated 2.6 based on 973 reviews