Zara Reviews

Name: Zara
Address: 53-54 Long Acre, London
Rating: 2.62

2.6 Rating 973 Reviews

41 %

of reviewers recommend Zara

Company Reviews

Questions

Metrics

2.6

Based on 973 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 33%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Location:

53-54 Long Acre
London
WC2E 9JR

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I would be withdrawing any further purchases from Zara for their disgusting support for Israel committing genocide acts on Palestinian civilians and for their appalling fashion marketing”

Helpful Report

Posted 1 year ago

“No quality, disgusting customer service !… plus as it do happens they have no value for human beings / children especially and in general they support oppressors ! Can’t say I am surprised about the terrible service”

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Posted 1 year ago

“Worst ad campaigns ever, all clothes look generic. Fail to understand public sentiments or have any integrity and care nothing about their customer base. Will never shop here again”

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Posted 1 year ago

“Unethical company.. Still awaiting: 1) A proper apology for your latest ad campaign which (regardless of when planned) shows that your pre-launch editorial team are either incredibly dim or sought to insult peace-loving people whose hearts cry out for those suffering in Gaza. 2) the dismissal of the creator(s) of this ad campaign which was in terribly bad taste, insensitive and cruel and will lead to loss of respect and revenue from loyal customers.”

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Posted 1 year ago

“Shocked! Horrified! What a sadistic, evil and hate infused advertising campaign. I will NEVER shop at such an immoral, unethical store again. And I will make sure none of my children, family or friends ever step foot in there again.”

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Posted 1 year ago

“Zara is despicable and disgusting after its most recent campaign. I will never shop from this retailer ever again. Shame on you Zara! Palestine will be free!!!”

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Posted 1 year ago

“🇵🇸🇵🇸🇵🇸🇵🇸🇵🇸🇵🇸🇵🇸🇵🇸🇵🇸🇵🇸🇵🇸🇵🇸🇵🇸🇵🇸”

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Posted 1 year ago

“I am appalled by the poor quality and overpricing of products”

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Posted 1 year ago

“Extremely appalling advertising campaign against occupied Palestine and their plight ...”

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Posted 1 year ago

“Will never shop there again Your latest campaign was disgusting Did you expect people to continue to shop where innocent suffering are made a mockery of! SHAME ON YOU”

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Posted 1 year ago

“Disgusting, unreasonable, disappointed....”

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Posted 1 year ago

“Racist company. Feel entitled enough to mock a genocide and killing of innocent children. I was a regular customer but now they are cancelled completely. Apps have been deleted entirely and will never set foot in your blood covered shops again.”

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Posted 1 year ago

“Disgusting advertisement shopped ther for years disgraceful u need to be ashamed of urself”

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Posted 1 year ago

“Appalled at your support for genocide, shame on you”

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Posted 1 year ago

“Cheap quality fabrics, sizing mismatch, copied designs. Customer service appalling. Avoid at all cost.”

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Posted 1 year ago

“Supporter's of genocide Your current marketing team need to be sacked for their insensitive marketing campaign. How could this have been allowed to go forward in light of current events? Free Palestine 🇵🇸”

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Posted 1 year ago

“Mockery of gaza palestine”

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Posted 1 year ago

“latest campaign is disgusting there should be close.”

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Posted 1 year ago

“Cheap quality, sell high price, exploit the poor..same old story.”

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Posted 1 year ago

“Awful quality clothes! Avoid cheap cheap cheap material”

Helpful Report

Posted 1 year ago

Zara is rated 2.6 based on 973 reviews