Zara Reviews

Name: Zara
Address: 53-54 Long Acre, London
Rating: 2.62

2.6 Rating 969 Reviews

41 %

of reviewers recommend Zara

Company Reviews

Questions

Metrics

2.6

Based on 969 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 31%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Location:

53-54 Long Acre
London
WC2E 9JR

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Sofia

Les

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Vile, immoral”

Helpful Report

Posted 1 year ago

““The mockery of genocide in Palestine with your new collect is absolutely vile Will never shop at Zara again Your inhumanity is disgusting” BOYCOTT IMMEDIATELY SHAME ON YOU ZARA 🤬 Bought an outfit I decided to return it after their disgusting photos on social media regarding Palestine. You are supporting killings that are happening in Palestine. I won't be shopping with you ever again. Very bad quality for the price. Many better shops would not recommend Zara at all. Their latest campaign is disgusting”

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Posted 1 year ago

“Free Palestine, don’t want the blood of kids on our hands 🇵🇸🇵🇸🇵🇸🇵🇸”

Zara 1 star review on 12th December 2023

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Posted 1 year ago

“Unfortunately there moral standards are non existent.”

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Posted 1 year ago

“Not happy with Zara”

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Posted 1 year ago

“I will never ever shop form Zara again for making fun of the dead Palestenian bodies in their advert. Shame on you . Free Free Palestine 🇵🇸❤️”

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Posted 1 year ago

“I was really disgusted with your recent advertisement campaign. You should be ashamed of yourselves.”

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Posted 1 year ago

“You are pure evil to what what you have recently promoted on your website. Do you have any humanity inside you, this is the high level of disgusting way you promoted your brand representing Gaza. You will be humiliated again and again not only humiliated but your brand will be boycotted for ever. We will speak and speak with voicessssssss.”

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Posted 1 year ago

“Rubbish clothes and even worse morals and ethics child murdering lovers hope you business fails and crashes”

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Posted 1 year ago

“Absolute disgrace that your ad depicts Palestine and the Muslim shrouds after the genocide committed by zionIst Israel”

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Posted 1 year ago

“Disgusting advert...I will never shop again from Zara and i am makimg sure my friendsare doing the same..lost many customers...Good for you for supporting the killing of children and innocent civilians!!!”

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Posted 1 year ago

“Appalled at the recent advertising campaign and the subsequent response. Lost my business”

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Posted 1 year ago

“Don’t use it”

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Posted 1 year ago

“😥🇸🇩😥🇸🇩😥🇸🇩”

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Posted 1 year ago

“For the price I’d expect better quality. Also their latest campaign was disgusting.”

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Posted 1 year ago

“Disappointed”

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Posted 1 year ago

“Unfair and unreasonable support for war crimes”

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Posted 1 year ago

“DISGUSTING ADVERTISING, ALL ZARA SHOPS SHOULD BE CLOSED DOWN AND ANY TRUE HUMAN WILL NEVER SHOP THEIR AGAIN. ANY TRUE HUMAN WILL NEVER WORK THEIR AGAIN.”

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Posted 1 year ago

“Too bad, the advertisement Insult in the people Please doing humanity”

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Posted 1 year ago

“🇵🇸🇵🇸🇵🇸🇵🇸🇵🇸🇵🇸🇵🇸🇵🇸🇵🇸🇵🇸🇵🇸🇵🇸🇵🇸🇵🇸🇵🇸🇵🇸🇵🇸🇵🇸🇵🇸🇵🇸🇵🇸🇵🇸🇵🇸🇵🇸🇵🇸🇵🇸🇵🇸🇵🇸🇵🇸🇵🇸🇵🇸🇵🇸🇵🇸🇵🇸”

Helpful Report

Posted 1 year ago

Zara is rated 2.6 based on 969 reviews