Zara Reviews

Name: Zara
Address: 53-54 Long Acre, London
Rating: 2.62

2.6 Rating 973 Reviews

41 %

of reviewers recommend Zara

Company Reviews

Questions

Metrics

2.6

Based on 973 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 33%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Location:

53-54 Long Acre
London
WC2E 9JR

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Trinity

Sofia

Les

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“άριστη ποιότητα, λογικές τιμές, γρήγορη παράδοση, γενικά είμαι ικανοποιημένος με τη δουλειά αυτού του καταστήματος και τις αγορές μου”

Helpful Report

Posted 2 years ago

“New summer collection is beautiful! My kids and I loved it, also my husband who hates shopping, bought couple of items from summer collections!!!”

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Posted 2 years ago

“the best brand I have ever bought, thanks for such quality and incredible clothes”

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Posted 2 years ago

“Its amazing! The Store Windows of ZARA in Leeds are looking realy stylish and fashioned. They interested me in the state that I visited ZARA.”

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Posted 3 years ago

“Had return issues but the customer service was easy to use, quick at resolving my issues and very helpful.”

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Posted 3 years ago

“good attitude to customers, excellent quality of clothes, affordable prices and generally a large selection I recommend”

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Posted 3 years ago

“I thank your store and employees for the excellent work, everything is very high quality. service is excellent”

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Posted 3 years ago

“a good selection of excellent quality goods with an excellent and large selection, delivery on time, thanks for the promptness and quality service”

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Posted 3 years ago

“excellent online store with qualified staff, help with the selection and ordering, reasonable prices, fast delivery”

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Posted 3 years ago

“The quality of the products are awesome!”

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Posted 3 years ago

“29/1/22 WINDSOR ZARA always pleasant , polite ,friendly staff , in particular this morning a young man called BRIAN was particularly helpful & greatly assisted me”

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Posted 3 years ago

“thanks to your online store for the excellent service and excellent customer service, the delivery was fast, the quality of the goods is excellent”

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Posted 3 years ago

“I like the selection in this store, the quality of the items is good, the website is easy to use, ordering is easy and delivery is on time.”

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Posted 3 years ago

“Der Laden hat eine ausgezeichnete Qualität der Dinge und die Preise sind sehr erschwinglich, ich mag die Einstellung gegenüber den Kunden, aber auf höchstem Niveau”

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Posted 3 years ago

“Ich möchte Ihrem Geschäft für den hervorragenden Kundenservice danken, ich werde immer wieder gerne bei Ihnen einkaufen”

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Posted 3 years ago

“Eine gute Auswahl an stilvollen und hochwertigen Artikeln zu erschwinglichen Preisen, die Lieferung erfolgt schnell, alles ist pünktlich”

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Posted 3 years ago

“Tolles Geschäft, Sie können alles finden, was Sie wollen, eine große Auswahl an hochwertigen und stilvollen Dingen zu sehr erschwinglichen Preisen”

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Posted 3 years ago

“Good service, orders are no problem and the prices are not too bad. Definitely recommend.”

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Posted 3 years ago

“excellent attitude towards customers, attention and help, thanks to the support service for help in placing an order and answers to my questions”

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Posted 3 years ago

“excellent quality of stylish clothes, there are different things, the choice is large, the prices are reasonable”

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Posted 3 years ago

Zara is rated 2.6 based on 973 reviews