Zara Reviews

Name: Zara
Address: 53-54 Long Acre, London
Rating: 2.62

2.6 Rating 974 Reviews

41 %

of reviewers recommend Zara

Company Reviews

Questions

Metrics

2.6

Based on 974 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 33%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Location:

53-54 Long Acre
London
WC2E 9JR

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Trinity

Sofia

Les

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt delivery, great customer care. Packaging lovely.”

Helpful Report

Posted 7 years ago

“Way to use website, fast delivery, and an easy return.”

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Posted 7 years ago

“Excellent quality, new improved delivery and easy fast returns. The website is excellent too. Love Zara clothes. Keep up the good work.”

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Posted 7 years ago

“Great products at a great price”

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Posted 7 years ago

“Lovely clothes, fast delivery and comes wrapped in tissue paper and box”

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Posted 7 years ago

“Order a bag in the sale for delivery to store, order recipet came through quickly and delivery to store was amazingly quick too!”

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Posted 7 years ago

“Great delivery service. Clothes arrive in beautifully packaged box and easy to return if needed”

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Posted 7 years ago

“Always excellent delivery and returns policy. Good value for money and quality of clothing.”

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Posted 7 years ago

“Really clear website and clear product images, Very hand for when purchasing shoes!”

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Posted 7 years ago

“Excellent as always brilliant online service”

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Posted 7 years ago

“Really clear website and clear product images, Very hand for when purchasing shoes!”

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Posted 7 years ago

“Good prices and fast delivery. Best return/refund procedure I've used.”

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Posted 7 years ago

“Excellent products and choice”

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Posted 7 years ago

“Amazing online service.”

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Posted 7 years ago

“Amazing online service.”

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Posted 7 years ago

“I love it. Amazing. I check website every morning and every night for new products.”

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Posted 7 years ago

“I love it. Amazing. I check website every morning and every night for new products.”

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Posted 7 years ago

“Pleasant helpful staff”

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Posted 7 years ago

“Great product and service”

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Posted 7 years ago

“Great quality items, good sale price. Quick delivery.”

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Posted 7 years ago

Zara is rated 2.6 based on 974 reviews