Zealandier Tours New Zealand Reviews

Name: Zealandier Tours New Zealand
Address: 34 Hibiscus Avenue, ,, Mount Maunganui
Rating: 4.72

4.7 Rating 189 Reviews

93 %

of reviewers recommend Zealandier Tours New Zealand

Company Reviews

Metrics

4.7

Based on 189 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My wife uses a disability scooter and we wanted to see two things when our boat docked at Tauranga - Hobbiton and both thermal regions of Rotorua. For the first tour, Zealandier rearranged the vehicle so that we could fit the fold up scooter in the back - which meant my wife didn't have to struggle from the boat to the bus. They also reserved a golf buggy at Hobbiton (they only have a few.) so the tour was marvelous and we were able to see pretty much every thing. Tour guide was informative and very nice to all the passengers. None of the set tours offered by anyone was able to match exactly what we wanted, so we chose a customised tour for just the two of us. Again the guide was terrific. We got there early enough to get prime position for the Geyser, then did the shorter of the walks around the coloured lakes. I was able to do the second walk, which had stairs too. Then it was on to the Maori village. The Maori guide was particularly helpful getting my wife around an unsteady surface for a scooter. Later, instead of seeing sheep farms and avocados (the usual extras), we went to the redwood forest and looked at those magnificent trees. I can't rate Zealadier highly enough - the office staff were in constant contact letting us know what was happening, particularly with organising the golf buggy, and suggesting places on the second tour. unreservedly recommended.”

Helpful Report

Posted 4 years ago

“Great, interesting content and commentary. Would highly recommend it.”

Helpful Report

Posted 4 years ago

“We visited Hobbiton with Zealandier Tours and I found them very well organised and efficient. We were visiting NZ on a cruise ship and I booked the tour privately - not through the cruise ship. Loved Hobbiton and the NZ Countryside - out driver was very informative and we stopped to see a beautiful waterfull on the way out to Hobbiton. We also had a couple of stops on the way back to the port and this made it feel like the tour was not just about Hobbiton and gave us an opportunity to learn more about the area we were visiting.”

Helpful Report

Posted 4 years ago

“Wonderful tour, excellent guide. Thank you”

Helpful Report

Posted 4 years ago

“I had to admit that my group is very satisfied with your service with the driver Jan and the good condition of the car. Even Jan had performed beyond her task as driver , but she is also a good tour guide that we rely on. highly recommended .”

Helpful Report

Posted 4 years ago

“Unfortunately our tour was cancelled due to a passengar jumping from the ship, so we never made port. Zealandier tours refunded the cost of the tour in full. . Thank You!”

Helpful Report

Posted 4 years ago

“We enjoyed the tours very much. They felt very personal and knowledgeable. I highly recommend Zealander as a tour company in New Zealand. Also, we never had any problem being back on time to catch our ship.”

Helpful Report

Posted 4 years ago

“We had three wonderful tours with the company. My only complaint was they added other people to our tour which I didn't know about and the people never showed up after waiting for them for over 30 minutes. That was very frustrating. Otherwise, the tours and guides were fantastic. Thank you all so much. May tourism get back to normal soon for all of us. Sue”

Helpful Report

Posted 4 years ago

“I haven't had a chance to take a tour yet, but I had one booked for last year, which had to be changed to later this year. Zealandier had the best range of tours at good prices, they have friendly staff who answer emails, and they gave me a full refund.”

Helpful Report

Posted 4 years ago

“We did two tours while on a cruise in February 2020. The Rotorua/Hobbiton Tour from Tauranga and the WOW Tour with Black Rose Limo in Napier. Both tours were excellent.”

Helpful Report

Posted 4 years ago

“We booked the Dunedin highlights tour and also the Hobbiton tour in Tauranga we booked the trips online with Zelandier tours and the process was so easy and the prices very competitive the vehicles were easy to find in both ports the staff and Drivers polite funny and very informative throughout the tour I would definitely recommend booking with Zealander tours to friends and family James and Maureen Jones”

Helpful Report

Posted 4 years ago

“We took two Zealandier tours - one from Tauranga and another from the Bay of Islands. Both were well organised with pleasant and informative guides. packing a lot in the available time.”

Helpful Report

Posted 4 years ago

“We really enjoyed this tour.it was very comprehensive, and our guide was excellent. Just one point to consider - we bought a jar of honey on the tour to take back to UK. we had to declare this and produce it on disembarkation at Auckland port. We found it (eventually) at the bottom of our suitcase. So, it would be helpful if The guide would warn tourists that these items need to be kept in easy reach in case customs require them to be produced!”

Helpful Report

Posted 4 years ago

“Hobbiton Movie Set & Rotorua Wonderland Tour – November 2019. The tour guide was very friendly and professional. He gave frequent insights while driving us to the various locations and while we visited the Rotorua/Maori site. The tour group also provides a solid snack package for each guest and as much water as you need. With regards to the tour destinations themselves: After the Hobbiton tour (Hobbiton runs the tour and the New Zealandier guide will meet you at the inn afterwards), I felt we had ample time to enjoy our complementary drink at the inn and do some shopping at the gift shop. I don't remember exactly how much time it was, but it did not feel rushed. The Rotorua/Maori site you visit can vary between tour groups and which tour you select. I enjoyed the site we went to. The thermal area had several locations to view mudpots an geysers (This tour does not go to the Champagne pool). There is also a kiwi house where you might be able to see a kiwi under red lighting if they are active. The Maori setup is very nice. There is a open courtyard where they perform an invitation ritual. They then let everyone into the Maori building to watch their performance. My other family members went with a different tour group (because they did not want to tour Hobbiton) and they went to a different site where the Maori setup and performance was not nearly as elaborate.”

Helpful Report

Posted 4 years ago

“Booked multiple tours with Zealandier - all lived up to expectations and was also great value for the cost - guides were knowledgeable and obviously loved the country - would book again”

Helpful Report

Posted 4 years ago

“We really enjoyed our Zealanier tour - Hobbiton and the Rotorua Mauri hot springs, educational building tour and show. It was all informative, educational, and fun. Glad we made the time and reservation!!!”

Helpful Report

Posted 4 years ago

“Fantastic tour, driver was informative and friendly.”

Helpful Report

Posted 4 years ago

“Our family group consisted of 7 adults and 3 small children. We went on the Lord of the Rings Hobbiton Movie Set Tour in January 2020. It was a wonderful tour. I was impressed with the safe car seats provided for the children in the minibus. Our tour guide was very informative and friendly and the scenery was beautiful. We all loved Hobbiton and hope to visit again. We were very well looked after by Zealandier.”

Helpful Report

Posted 4 years ago

“Very good tour, included a baby seat for our child and a knowledgeable tour guide.”

Helpful Report

Posted 4 years ago

“I could not fault the friendly service and professionalism that Zealandier Tours provided from our initial booking to our post tour drop off. We were taking part in a tour in Tauranga as part of an offshore excursion. The prices were very good and our tour guide was very mindful to get us back to our ship on time. I would definately book through them again whilst in New Zealand.”

Helpful Report

Posted 4 years ago

Zealandier Tours New Zealand is rated 4.7 based on 189 reviews