“I am from Peru, South America and deeply love Japanese culture. It's hard to buy online stuff from Japan because most sites don't ship internationally and if they do, they have expensive commission fees and shipping rates. When I discovered ZenMarket, everything changed! They are such a reliable proxy shopping service. They only have an around 3 US dollar commission fee per item which is very cheap. I've used the surface method (by ship) three times already and although it takes longer than other methods, it's very cheap (especially if you buy a lot of stuff like I do) and the packages always come safe and sound. If you have any doubt, the customer service will reply to you very fast and in perfect English. I've been using ZenMarket since 2017 several times and it never disappoints.”
“Been ordering from them for years and never disappointed. All my items are well packed and always intact, don't go off of some negative reviews since it isn't what the service is usually like”
“Deposits into my account were reflected in minutes using Wise transfer. I use ZenMarket for my Mercari purchases, and so far, all the items were bought within less than a minute with the exception of one, which was within 24 hours. Packing and shipping were quick after payment, and I am very satisfied with the packing as my items came undamaged.”
“Bought some lovely goods and they all came in perfect condition! Mercari is a very good way to purchase old things that are no longer in circulation for a very cheap price, really recommend it.”
“ZenMarket has been my go to proxy site for the last four years when looking for and buying anime related item! I love their credit system! Customer service is great, the shipping has been amazing! Have had no major problems with anything I’ve purchased through their site!”
“A really good service if you’re in Australia. Competitive shipping prices and exchange rates. My packages have always arrived safely and in a timely manner. The method of purchase is easily the most efficient I have ever tried, and they provide a wide variety of platforms to use and shop. I have never had to deal with lost packages or customs fees, though that may have to do with my personal location. Would highly recommend!”
“when you know how to buy things on yhaoo auction you should have no probelm to using zenmarket they are a really easy site were i never really had any problem with”
“Terrible experience, packed my goods badly three times, badly packed electronics meant they failed. One time they even caught fire.
Strongly suggest you avoid them and use FromJapan instead.
Check my video on YouTube to see why.
“Why I no longer trust Zenmarket (and use FromJapan instead)””
“It’s pretty good!
Affordable
Good communication
Has a variety of shipping companies
And buys from most sties in Japan. I bought some stuff from them and they all came prefect and safe”
“I bought a collectible item on Zenmarket website. After purchase I asked Zenmarket to provide some photos of the item. The pictures showed that this is not the same item as was in the listing. I asked for the refund, but they refused to do it.
The customer service managers are very rude and unprofessional. The answers to my queries were often non-sense. They refused to take responsibility for any issues and constantly blamed me.
After a month of nightmare communication with customer service, I still got nothing from them. Zenmarket just STOLE MY MONEY.
This is the most horrible experience I have ever encountered.”
