“I'm a Sony gear enthusiast from the 90's. Thanks to ZenMarket, I managed to assemble audio equipment where all the components are original and made in Japan, even every single cable alle form the the90"s. Their customer service is incomparably better than any online store in my country. I recommend them to anyone who enjoys hunting for rare items. love this site.”
“I had no idea how much difference real support could make until I connected with Mrs. Dorothy Denning. Their attention to detail and professionalism turned my stress into confidence.....”
“I’ve used ZenMarket before without issue, but this time was very disappointing. I placed an order early in the morning for a guitar I’d been searching for months, yet there was no sign it was purchased all day. When I followed up, they said they were still queuing orders. Later, they told me they were waiting for the seller’s payment details — but soon after, I got a message saying the guitar had been sold.
They refunded my deposit, but offered no compensation - no coupons, no vouchers, no ZenPoints. Their apology also felt like an excuse rather than a genuine one. Here’s what they wrote:
“We apologize that we were unable to purchase the item you requested. Because we have a large volume of items available for purchase daily, our purchasing staff works on a first-come, first-served basis. We apologize for any delays in purchasing your item. Thank you for your understanding.”
Other proxy services like FromJapan purchase immediately — ZenMarket really needs to improve their speed and customer service.”
“My experience with Tradecrypts .com has been fantastic. The interface is user-friendly, and I appreciate the variety of technical indicators available for my crypto and Forex trades. Deposits are instant, and withdrawals have always been processed within 24 hours. I also love how responsive the support team is—they genuinely seem to care about helping traders. Everything about the platform feels professional and efficient.It’s a solid choice for both new and experienced traders.”
“I strongly caution anyone considering using ZenMarket.
My experience started normally — I placed two separate orders, fully paid for both, and raised a legitimate concern about one item that was clearly counterfeit, supported by extensive photo evidence and identical listing reuse from another seller. Instead of working constructively to resolve the problem, ZenMarket held my unrelated, undisputed order hostage to pressure me into abandoning my PayPal dispute.
When I stood my ground and refused to double-pay or back down from protecting myself against a scam, ZenMarket retaliated by canceling my fully paid, unrelated order (which was not in dispute) and threatened to block my account entirely after resolving the case I filed — punishing me simply for asserting my basic consumer rights.
Their behavior has been grossly unprofessional, retaliatory, unethical, and in violation of basic good faith principles.
ZenMarket wants to act like a "neutral middleman" when it suits them, but then punishes customers by seizing unrelated packages if a dispute is opened — even when the item is objectively counterfeit. They made it impossible to proceed cooperatively, choosing instead to retaliate against a paying customer.
If you value your money, your rights, and your peace of mind, avoid ZenMarket at all costs. There are better, more honest proxy services available.”
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“Watch out for Zenmarket. They are only concerned with milking you for fees. They are inflexible, uncooperative, and non-proactive when it comes to any kind of situation that deviates from their many little rules and regulations.”
“Uncooperative and unprofessional. ZenMarket has a sort of arrogant attitude like you need them more than they need you. I'm sure there are better options out there.”
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“Be very weary of Zenmarket.
They have no control over the sellers on their site and they will take no resposibility for problems.
If, for example, a seller says that an item is new but it arrives in used condition, then you will have no recourse. Zenmarket will simply shrug and say that it your problem. You can't even leave a negative review for the seller.”
