“A really good service if you’re in Australia. Competitive shipping prices and exchange rates. My packages have always arrived safely and in a timely manner. The method of purchase is easily the most efficient I have ever tried, and they provide a wide variety of platforms to use and shop. I have never had to deal with lost packages or customs fees, though that may have to do with my personal location. Would highly recommend!”
“when you know how to buy things on yhaoo auction you should have no probelm to using zenmarket they are a really easy site were i never really had any problem with”
“Terrible experience, packed my goods badly three times, badly packed electronics meant they failed. One time they even caught fire.
Strongly suggest you avoid them and use FromJapan instead.
Check my video on YouTube to see why.
“Why I no longer trust Zenmarket (and use FromJapan instead)””
“It’s pretty good!
Affordable
Good communication
Has a variety of shipping companies
And buys from most sties in Japan. I bought some stuff from them and they all came prefect and safe”
“I bought a collectible item on Zenmarket website. After purchase I asked Zenmarket to provide some photos of the item. The pictures showed that this is not the same item as was in the listing. I asked for the refund, but they refused to do it.
The customer service managers are very rude and unprofessional. The answers to my queries were often non-sense. They refused to take responsibility for any issues and constantly blamed me.
After a month of nightmare communication with customer service, I still got nothing from them. Zenmarket just STOLE MY MONEY.
This is the most horrible experience I have ever encountered.”
