ZENMED Reviews

Name: ZENMED
Address: 7404 King George Blvd, Suite 200, Surrey
Rating: 4.73

4.7 Rating 2,523 Reviews

94 %

of reviewers recommend ZENMED

4.7

Based on 2,523 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About ZENMED:

We create high-performing, naturally based products for troubled skin conditions. Our specialized skincare helps in the balancing of skintone suffering from redness, improving the signs of hormonally-aging skin, and helping clear dark spots and imperfections. Try us risk free with a 60 day money back guarantee.

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Phone:

1-888-749-4998

Carolyn S

Eileen D

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love the Gentle Cleansing Cream and the oil-free Moisturizer. These are my go-to’s. I’m not thrilled with the skin protectant. It’s a white cream which makes my face look ghostly white. It would be better if it had a bit of a tint to it. If going out, I have to wear foundation over it. I’m still trying some other products out and haven’t used them enough to review.”

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“it’s an okay product, it runs out of the tube to a pretty ridiculous degree. i don’t see why they wouldn’t put it in a tub to avoid the issue if they make such a runny product personally, i also wish it didn’t contain additives like alcohol. it did help with the itching moderately but not a ton, i have to imagine there’s something better out there but this product is pretty good.”

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“I do like the products. But would love to have customer service that can help with the products that are best for my issues.”

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“Products are so so, face cream has a plastic odor., only been a week”

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“Not sure the eye serum or wrinkle serum is making a difference. I haven’t seen any change to my skin, face, wrinkles. I do like the correcting cream. I’m still on the fence about the correcting powder.”

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“Bad customer service reply. I bought the product, but it doesn't seem it works fast as it describes a. It's been several weeks, no rely yet”

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“ShrinkFlation 2.5ml down to 2.0ml w/ Price increase”

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“I haven’t yet received my order. Was delivered to the wrong house. Delivery is usually very slow but this error makes it worse.”

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“Love the cleansing gel and the nutrient support spray…but the support serum made me break out in tiny pimples, so I don’t recommend it for oily skin”

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“More communication with customers when purchasing and delivery was needed when I made my first order. Wasn’t sure when delivery would be maybe 6,8 maybe 10 days. I didn’t know which or who would make the delivery.”

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“The products themselves are AMAZING. The bottle for the support serum is TERRIBLE. I use the scissors every time to cut the bottle in half and get out the remainder of the cream because the straw that connects to the dispenser falls EVERY time and you CANNOT get it out once this happens! I’ve purchased this product since 2015. How can you NOT see this design failure?”

Helpful Report

Hi Ryan, thank you for your valuable feedback. I am so happy you have brought this to our attention as it can help us improve the product in the future. Please see exciting changes happening in 2022 which would have only happened due to valuable feedback from loyal customers like you!

“Only been using a few weeks. So far haven’t seen much results. The texture of my skin is a little better but the redness, broken capillaries and papusules are the same. The smell of the products aren’t great. Hopefully will see some results soon.”

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“I’ve been using their anti redness line for 3 weeks now. It hasn’t made my skin worse but it hasn’t helped either. I feel like they are good quality products so I will continue to use them. But so far no results.”

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“My anti redness product really works wonder on my face, after a week of applying, i see smoothness, less itch and less redness…”

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“This is the only product that works effectively to keep my skin clear. Customer service has been excellent in addressing an unrelated concern.”

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“Products are fantastic, however finding things in stock has been a constant issue. I finally had to find a secondary product because what I need is out of stock for six months (and not just because of the pandemic, this has been an issue since I began ordering).”

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“It’s helped my skin not be so dry where the reddened areas are from the rosacea. But the redness has not resolved. It’s gets slightly better but never improves to being gone like other reviews have said.”

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“products are great - delays in shipping is almost not worth it.”

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“I love the nutrient spray but it needs to be cheaper than 39 and I don’t need all the other items in the bundle, to make it cheaper. Thankfully I got 2 sprays during the flash sale.”

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“The acne clay mask is phenomenal! My son saw a dramatic difference. I enjoy the acne gel for my rosacea. However, the Rosehip & Licorice lotion and the Support Serum, both for rosacea, did nothing for me. Nice smell, but no dramatic difference in redness.”

Helpful Report

ZENMED is rated 4.7 based on 2,523 reviews