ZENMED Reviews

Name: ZENMED
Address: 7404 King George Blvd, Suite 200, Surrey
Rating: 4.73

4.7 Rating 2,520 Reviews

94 %

of reviewers recommend ZENMED

4.7

Based on 2,520 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About ZENMED:

We create high-performing, naturally based products for troubled skin conditions. Our specialized skincare helps in the balancing of skintone suffering from redness, improving the signs of hormonally-aging skin, and helping clear dark spots and imperfections. Try us risk free with a 60 day money back guarantee.

Visit Website

Phone:

1-888-749-4998

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“this company sends you almost out of date items, i was sent a face clenser that is out of date in two weeks exp date march 2025 and i paid full price of £21.00 be careful people”

Helpful Report

“My product arrived torn and I am still waiting to hear back about a refund.”

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“I like a couple of their products but their customer service is very poor. I have emailed several times and called and was told someone would call me back. It has been 3 weeks now and still no response, neither replies to emails nor call back.”

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“I have been waiting over a month for my products. I've been in contact with the company, but to no avail. They are very understanding, but it doesn't help when it's been so long. I'm very disappointed. I can get this product through Amazon, but they don't have exactly what I want, but if it's much longer, I may have to do that.”

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“thought my problem would get better, It did not, have burning & flaky skin, itchy eyebrows very itchy,”

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“I was so excited to buy a kit with a step-by-step regiment and there was nothing included to explain the order of products to use. This was very disappointing to spend this money and get no explanation on how to use the products together. I could have just bought an individual product.”

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“I ordered the eye serum awile back and was VERY disappointed with the packaging. The dropper does't work so I had to find something to dip into the bottle with. Won't be buying this again”

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“Requested a refund sent product back a month ago and no response”

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“It made my skin way worse. They told me that sometimes it gets worse first than it gets better... WRONG!!!”

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“I had a $10 discount that I was able to apply to my last shipment due to a very late delivery on my previous order. This discount was accepted when I placed my most recent order. However, I was not able to take advantage of the 20% discount that your company was advertising because I had applied the $10 late delivery discount. Why was I penalized for using the $10 discount that was originally granted by your company due to a late shipment? A late shipment discount should not prevent me from using an additional discount. Your system would not allow me to enter more than a promotional code.”

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“Smells like yeast or beer when applied, had to throw it away.”

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“Happy with the products, but very unhappy that order still not received after almost 30 days.”

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“I ordered the avt cream and it turned my skin red and irritated, couldn’t use it.”

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“Needed to have a return item,as I had a bad reaction. 6 e mails requesting a response or form to fill out and return procedure. NOT ONE RESPONSE”

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“I placed an order 3 weeks ago and I still haven't received it. I'm not even able to track my order! I've reached out to customer service twice, and they never got back to me. Very disappointed since I've been a long time customer!”

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“These products left my skin tacky and caused it to breakout. Also my hair kept sticking to my face. I would not recommend these products. I also have had no response to my numerous requests for a refund. I have followed their instructions for a full refund and NO response. Their customer service is lacking.”

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“Everytime I order delivery takes so long. If it’s going to take over two weeks you should let people know this as they are checking out. I talked to someone on the phone and they said it could take a month. How could something take this long to ship? Still waiting on it. I’ve had to order other products, this will probably be my last order.”

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“Very difficult to get in touch to get refunded for a return.”

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“Emailed them about receiving an expired product. No response. Emailed them again about no response. No response. Poor customer service, out of date product. Company is slipping.”

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“I am sorry, but I had a VERY bad reaction to this product. I would like my money back as soon as possible. I ordered it on 1/28/2023 #278107 Cathyhall!aol.com”

Helpful Report

ZENMED is rated 4.7 based on 2,520 reviews