Zerbee Reviews

Name: Zerbee
Rating: 4.77

4.8 Rating 6,953 Reviews

96 %

of reviewers recommend Zerbee

4.8

Based on 6,953 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Anonymous

Zerbee 5 star review on 23rd November 2021

Anonymous

Daniel

Zerbee 5 star review on 23rd February 2021

Zerbee 5 star review on 2nd December 2020

Guest

Anonymous

Anonymous // 01/01/2019

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“I am a Senior Citizen not proficient on the computer. It was easy for me to order and I received my telephone sooner than I expected. Good Job!”

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Posted 5 years ago

“Excellent, fast service. Very clear website.”

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Posted 5 years ago

“A great company to do business with.”

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Posted 5 years ago

“Good price - better than Office Depot, on the item I was looking for; and, fast delivery. I would recommend.”

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Posted 5 years ago

“Fast and very responsive service. Order is received in one or two business days.”

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Posted 5 years ago

“Excellent”

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Posted 5 years ago

“Your price on shipping is high.”

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Posted 5 years ago

“Totally satisfied with the experience”

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Posted 5 years ago

“Great prices and super fast delivery!”

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Posted 5 years ago

“Everything went well, the price was good, and we received the goods very quickly. Thank you!”

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Posted 5 years ago

“Great product at a great price, and it came FAST!”

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Posted 5 years ago

“everything was good”

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Posted 5 years ago

“This is the 2nd time I have ordered from Zerbee and I have yet to be disappointed.”

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Posted 5 years ago

“Great website, easy to navigate and order products. Very quick turn around with delivery very prompt.”

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Posted 5 years ago

“I ordered the wrong item. I called the customer service to return it and she acted like I was an idiot and treated me rude. \nI was disappointed with their return policy and her attitude.”

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Posted 5 years ago

“Request handled quickly and satisfactorily.\n”

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Posted 5 years ago

“About 10 days after I placed my order on line, I called the Zerbee phone number for customer service. I told the lady that answered that I had placed the order on a certain date and hadn't received anything about it being shipped. She answered that Zerbee has it on their order page that items won't be shipped out for 3 - 4 weeks and it was my fault if I didn't see it!! She was very rude!! A week or so later, I received an email that my order had been shipped and was given a tracking number. I tried several times to use the tracking number but didn't get anything to show up. Another week went by and I received another notice that the shipping was complete. So, I got concerned it might have gone to the wrong place. I called Zerbee again and this time a nice lady answered. She checked on the order, said the tracking was very difficult to figure out but said the truck drive should have called me. I told her I had not heard from him. She contacted the driver and then told me that he was delivering the item today. Great!! I will wait for him if I need to. About an hour later, a man from Reddaway came in and said he had a delivery. I said that was great! I had a large door in the back and asked if he could put it in there. He said "no! I can't do indoor delivery as you didn't pay for it." I said I wasn't aware I had to pay extra for it but that was fine, please just put it outside this door. Once he backed up to the door, he asked me if I wanted him to use the automatic "lift jack". I said I don't know what that is. He asked how I was going to get the item off his truck? I said then, use the lift jack. He said there is an extra charge to use it. I said, "How else am I supposed to get it off the truck? How much is it?" He said he didn't know but had to write it down. I said to write it down, then!!! He was very rude, as well! I don't think I will order from Zerbee because of the truck driver and the first lady I talked to. There are plenty of other places that have office furniture. Sorry. There is no way to correct the problem now so I didn't leave my email.”

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Posted 5 years ago

“Easy online ordering. Detailed item description. Super fast shipping. Everything was great!”

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Posted 5 years ago

“Need to pack products better to protect them. I ordered multiple boxes of highlighters and some rings. The highlighter boxes were mostly broken open from being bounced around so much in shipping WITHOUT ANY PACKING PROTECTION IN THE BOX AT ALL.”

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Posted 5 years ago

“It is great padded accessory for my shower chair and very fast delivered Thanks.”

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Posted 5 years ago

Zerbee is rated 4.8 based on 6,953 reviews