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Zerbee Reviews

4.8 Rating 6,953 Reviews
96 %
of reviewers recommend Zerbee
4.8
Based on 6,953 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Anonymous
Anonymous  // 01/01/2019
Excellent Service
Helpful Report
Posted 7 years ago
I ordered the wrong size and could not find my account to be able to exchange. Very disappointed.
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Posted 7 years ago
I was very pleased with the price and it arrived very promptly.\nThank you. ***
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Posted 7 years ago
Love the item I bought..great price and hope you con tinge selling it!! Great customer service!
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Posted 7 years ago
My package was delivered on time. They were one of the few places that carried the product I was looking for and it was a good price.
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Posted 7 years ago
You guys are faster than ***!!\nYou need to have more stars than 5.
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Posted 7 years ago
Ordering is easy. Sometimes descriptions are not complete, (for example, the pack size might be missing) but in every instance, if I asked Customer Service, not only did they answer my question, but I saw that they also updated the online description right away. \n\nCan't say enough good things about Customer Service! You don't wait long for an emailed answer. Also polite and fast. Polite, fast, and good pricing...what else could you want?
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Posted 7 years ago
Excellent
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Posted 7 years ago
***
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Posted 7 years ago
Excellent customer service.\nMy order was messed up, twice, but quickly fixed. Zerbee wasn't the problem. They did all they could and I appreciate it.
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Posted 7 years ago
I am completely satisfied with the order procedure. I rarely if ever have an issue. When I do have an issue the customer support that I receive is helpful and my issue is resolved in a timely manner. I would definitely recommend Zerbee to others.
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Posted 7 years ago
The prices are good and they are delivered pretty quickly and accurately,
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Posted 7 years ago
Good customer service online is still a luxury in my experience and the companies that can pull it off and still survive will always stand out above the rest. Zerbee stood out there in my purchase when I made contact regarding an order. My phone call was replied to promptly. The answers I needed happened quickly and efficiently and I was back to my normal day in no time. My order was on track and the products were as expected. Great value for the price as well.\n\nThe only suggestion I have is from my 2nd purchase with you. I ordered 4 of the same product and they all arrived in separate boxes. The boxes were big enough to hold well over 4 of the items, so it seemed inefficient to me that they were sent in separate boxes all arriving at the same time. Aside from that, I'll be shopping w/Zerbee again! Thanks
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Posted 7 years ago
I had no issues with ordering or your shipping so I don't think there is any room for improvement.
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Posted 7 years ago
I ordered a floor mat from Zerbee and it came SO fast. I was shocked when it came within 1 day of ordering it! I also received a thank you card from the company several days later which I thought went above and beyond in terms of customer service. I will return to zerbee for additional purchases!
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Posted 7 years ago
COMPLETELY SATISFIED. THANK YOU.
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Posted 7 years ago
*****
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Posted 7 years ago
excellent delivery time, great product.
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Posted 7 years ago
The rep was very helpful and super nice. Very satisfied with the product! Cheers!
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Posted 7 years ago
Good experience
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Posted 7 years ago
Zerbee is rated 4.8 based on 6,953 reviews