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Zerbee Reviews

4.8 Rating 6,953 Reviews
96 %
of reviewers recommend Zerbee
4.8
Based on 6,953 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Anonymous
Anonymous  // 01/01/2019
Prices were great and I received my items right away! Very happy. Would shop here again!
Helpful Report
Posted 7 years ago
The coffee table cane severely damaged.
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Posted 7 years ago
order rec'd as described and in a time4ly manner
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Posted 7 years ago
Great selection of products at very reasonable prices. Shipping is always fast.
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Posted 7 years ago
the desk I received was damaged I would like to request a replacement or refund please.
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Posted 7 years ago
I received the product Alera Sedina Walnut and was unhappy with the product. The website description did not accurately describe the color or material. I called Zerbee to return and was unhappy with the customer service. I will not order from your company again.
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Posted 7 years ago
Price was good, arrived promptly. Packaging could have been better. Fortunately the inner boxes were in tact.
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Posted 7 years ago
Excellent service. Order fulfilled ahead of schedule.
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Posted 7 years ago
Customer Service team is very helpful and most of the packaging issues have improved. \n\nThank you!
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Posted 7 years ago
From beginning to end the customer service; shopping and ordering experiences was top notch. The prices were very affordable and the products I purchased were of good quality. The thing that stands out the most was the delivery, I made my purchase on one day and the products arrived on the next day and I didn't pay for next day delivery. I look forward to making future purchases when the need arrives. I definitely would recommend this company.\n
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Posted 7 years ago
My order was shipped fast and it was nicely packaged.\n\nthanks,
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Posted 7 years ago
Prompt delivery
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Posted 7 years ago
Excellent customer service with great prices, highly recommended!!!
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Posted 7 years ago
great service quick delivery. No issues at all
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Posted 7 years ago
Very satisfied with the product and the delivery!!
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Posted 7 years ago
i NEVER RECEIVED THE PRODUCT IN THE MAIL.
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Posted 7 years ago
Will def come back again
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Posted 7 years ago
I really like buying Crayola brand Tempera paint from Zerbee as your prices are the best on the internet. There was even a discretion with the price of one item I was looking to buy - between your on-line catalog and what the price was registering within my shopping cart - therefore, I called your organization and a customer service rep agreed to give me the lower of the two prices. The reason I can't provide a 5 star rating at this time relates to the way in which your items were shipped. The paint bottles were thrown into a plastic bag within the box and a couple of the plastic lids of paint bottles arrived broken. The side of the box was also crushed - possibly the fault of the carrier - but more than likely because the box was half full as there was no filler (such as foam peanuts or rolled up paper) to prevent the empty spaced to be filled in as well as to prevent the items within to move around during transit.
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Posted 7 years ago
The time it takes for salesperson to respond was a while. Keeping the company updated was also a problem I ran into.
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Posted 7 years ago
Everything went really smooth. My order arrived faster than I expected! The only problem I had was the red pens I ordered showed up under a different tracking number. So I was confused, but customer service was prompt to explain. Also the pens were shipped in an envelope and the pen packaging was crushed during transit. Not a huge deal, but we only use 1 red pen ever few months so its nice to keep the together in a box.
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Posted 7 years ago
Zerbee is rated 4.8 based on 6,953 reviews