Zerbee Reviews

Name: Zerbee
Rating: 4.77

4.8 Rating 6,954 Reviews

96 %

of reviewers recommend Zerbee

4.8

Based on 6,954 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Anonymous

Zerbee 5 star review on 23rd November 2021

Anonymous

Daniel

Zerbee 5 star review on 23rd February 2021

Zerbee 5 star review on 2nd December 2020

Guest

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product was damaged in transit. UPS said that Zerbee.com was notified and would contact us. That only did we never receive contact, but when we reached out to them they had no idea of the damage. On the phone we were transferred to someone who was supposedly going to help. They did not answer and we had to leave a voicemail. We did not receive a call back. Now Zerbee has our money and we have no product. We had to order this specific chemical for a commercial job, and this causes major issues for our companies reputation and relationship with our contacts. This is the last time we will use this company.”

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Posted 2 years ago

“I placed an order for 2023 desk calendars and received 2022 calenars. Poor service.”

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Posted 2 years ago

“My order never arrived. No one ever called me back about it nor was I refunded. You replied it was delivered but not to DELAWARE CITY DELAWARE. We don't have a dock and no one by the name of Fraught. You delivered to the WRONG STATE!”

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Posted 2 years ago

Hi Michele, Your order was delivered on July 7th at 10:04 AM on the dock. Signed for by Faught. Have a great day!

Posted 2 years ago

“Will not communicate. I have sent SEVERAL emails. I have left SEVERAL voicemails - NO RESPONSE. We have paid for order not received. Would not recommend!”

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Posted 2 years ago

“One pen came in not working order. I feel a free 12 pack of pens would resolve this issue”

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Posted 2 years ago

“I never received my order nor any explanation. It has been over two weeks”

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Posted 2 years ago

“Would not honor the order. Was told item is out of stock... But it still shows now as being in stock. see photos”

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Posted 2 years ago

“My order did not arrive. Still haven't received my order.”

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Posted 2 years ago

“Worse sissors I've ever bought. 2 pair, neither cut fabric”

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Posted 2 years ago

“I am very dissatisfied with the fact that the journals(NAT29205) that I’ve been ordering from you for years suddenly went from $5.44 to almost $10.00 and when I went to order again they went up even more to $11.14. I was able to get them from a competitor for the original $5.44!! So I obviously went with them!”

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Posted 2 years ago

“I've only received 2 out of my 3 cases in my order. Once I receive my entire order, I'll let you know how you did.”

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Posted 2 years ago

“I can't write a review because I never received the product ordered.”

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Posted 2 years ago

According to tracking, it was delivered on March 02 at 4:40

Posted 2 years ago

“Over a month later, I’m still waiting for my order to be delivered.”

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Posted 2 years ago

“I ordered on Feb 2, it is now the 21st and I still don't have my item. I ordered the same item from target and it came in 2 days by FedEx. Now some shipping/trucking company called me and needs to schedule a time to bring it, told me it's on a pallet and I need to unload it. It's a 100lb safe, not a big deal, FedEx had no problem bringing the same item and dropping it off. This is just ridiculous.”

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Posted 3 years ago

“Honestly, I'm very disappointed. I opened file folder box and they were the wrong folders, but because it was more than 30 days, they would not replace them with those I needed. Very disappointing.”

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Posted 3 years ago

“Worst experience ever. Two shipments of product heavily damaged. No way to get a hold of a live person. Will not use again. Terrible!!!”

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Posted 3 years ago

“On December 18th I ordered a box of legal paper and a box of letter paper. 2 days later I only received the letter paper, but got a call from the driver who said he would re-deliver it the following day. He did not. When I called I'm about it, I was told that they would re-ship the legal and I should receive it within 24/48 hrs #SpoilerAlert paper never came and they ended up having to credit me back ( which was not helpful, because what I needed was the legal sized paper). I will never order from them again, because as business owner l can't trust them.”

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Posted 3 years ago

“I made a purchase giving my name and credit card number - and my name is not Rob. I am not Rob, and I don't like being insulted by your company sending me email in someone else's name”

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Posted 3 years ago

I am very sorry. "Rob M" was the name entered when the order was placed online. Feel Free to give us a call and we can get that updated.

Posted 3 years ago

“Not very kind and not good customer service.”

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Posted 3 years ago

“Very poor. More than half my order was damaged. What i had left i couldnt use. Having to reorder from another company. Bottom line they cost me time and money. But their customer service was friendly”

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Posted 3 years ago

Zerbee is rated 4.8 based on 6,954 reviews