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Zerbee Reviews

4.8 Rating 6,953 Reviews
96 %
of reviewers recommend Zerbee
4.8
Based on 6,953 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Anonymous
Anonymous  // 01/01/2019
Great volume pricing\nGreat sales service at time of placing order\nChallenges in follow up customer service\nPart of order drop ship from manufacturer \nLack of follow up\nHad to continually reach out for status\nWish someone took more ownership in the matter for higher customer satisfaction \nProduct delivered met expectations
Helpful Report
Posted 6 years ago
*** Is a pleasure to work with, easy going and give's me good prices except for the last two time he charged me *** for the PX20 Med Line Paint Mrks #63605 I normally get them for *** each but I buy 144 at a time when he gave me those prices. The last two orders were small mrks so I understand.
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Posted 6 years ago
The online ordering process was very efficient. My order was received in two business days.
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Posted 6 years ago
Fast and very easy
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Posted 6 years ago
I was hoping to have a chance to leave a review for this company because I have never been so impressed with the speed of delivery (my order arrived the day after i ordered it!) the price (far less than half the price I found anywhere else on line!) and the great quality! It really was astounding, and i would recommend them to anyone and everyone. BEST SUPPLY COMPANY EVER!
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Posted 6 years ago
Good and fest service.
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Posted 6 years ago
Very satisfied, arrived very quickly!
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Posted 6 years ago
I am so pleased with my *** filing cabinet that I purchased a second one. It is a very attractive and well-made piece of furniture at a reasonable price. It was carefully packaged and delivered without any damage. The piece requires a little more elbow grease than I expected to assemble, but I'm thrilled with the finished product.
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Posted 6 years ago
Provide the deliverer with a Hand Truck to bring the products in. We loaned him a dollie so he could roll them in from the street.
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Posted 6 years ago
Excellent. Great prices and fast shipping.
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Posted 6 years ago
love the ease of shopping online and the delivery to my door. UPS guys don't particularly like carrying cases of paper but they get candy :) win-win-win :)
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Posted 6 years ago
\nFast service, great prices. What more could you ask?
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Posted 6 years ago
Ordered a box of tape for industrial use and shipped quick and works great. Would highly consider using this website in the future.
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Posted 6 years ago
Product was incorrect. Because of this, I contacted customer service to get items fixed immediately and they were extremely rude! Will not purchase from Zerbee again. I am still waiting on my refund as well.
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Posted 6 years ago
Products and prices are great, BUT...\nyour packing of the boxes is horrible. Almost every ream of paper I purchased was broken open. Other things were crushed.\nYour shipping department needs improvement or the people that work there.
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Posted 6 years ago
You need a better description of the product or better photos that are not misleading. I thought the product I ordered was much larger based on the photos and it was not clear about the size so when it arrived and saw that it was for the smaller size, I was very disappointed.
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Posted 6 years ago
The bookcases themselves that I bought were fabulous. Also, the task chair I purchased was excellent. I have a problem with the freight delivery. I was required to pay extra shipping since the bookcases came by freight. The freight delivery guy would not even deliver to my door. I had to drive to a Lowe?ÇÖs and take delivery in a parking lot. Then I had to drive back to my house and unload by myself. I would be more understanding about this if I did not have to pay extra shipping. I recommend hat you find a different freight company- one that understands how to use a gps and take major roads instead of backroads. The driver told me he couldn?ÇÖt get to my neighborhood because of back roads. I live three miles off the interstate. It?ÇÖs a straight shot. And if roads were a problem, why didn?ÇÖt he bring a smaller truck? He called me before he even left Knoxville.
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Posted 6 years ago
Great service.
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Posted 6 years ago
I was looking for the expandable file folders with 1-31 tabs. I reviewed a couple different ones but eventually ordered the wrong ones (A-Z). It would be very helpful if the (A-Z) was noted on the product description. Looking at the small picture and description I assumed I was still looking at the 1-31 tabbed folders. It cost me shipping back and probably shipping here after they adjust the invoice. Please take this into consideration when posting items. Thanks!!!
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Posted 6 years ago
Exellent Prompt Delivery
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Posted 6 years ago
Zerbee is rated 4.8 based on 6,953 reviews