“My 14 year old saved his money to buy a Zero hoodie. When he ordered the hoodie on my phone, my Apple Pay had our old address listed as delivery address (we had just moved). We waited for the package to be delivered and stopped by our old house only for the new residents to tell us they didn’t receive the package. I reached out to customer service, told them what happened and asked if they knew of anything we could do to recoup the package. They said “we don’t usually do this but we will resend your order!” They went above and beyond for us and that is appreciated. We love Zero!”
“My first small batch order. Will probably display this and never damage it with use because of rarity, quality and just overall specialness to me. Was worried when package was delayed in UPS Los Angelos for a few days but it finally started moving again.”
“Zero skateboards will always be a top choice. That’s said, the shirt I order was not in stock and when I was offered to chose another “option” I received no response back. I did receive a refund for the shirt. The embroidered misfits crew neck sweatshirt is comfortable, but definitely runs small and slim for a size large.”
“I like this board, but I wish Zero made more of their graphics in 7.875". I also expected them to ship my order on the next business day. I paid for 4-day shipping, so I expected to have my board in 5 business days (before leaving for a skate trip), but I didn't get it for 7 business days.”
“I’ve bought around 25 decks from Zero over the last few years. Every one I’ve received has been in pristine condition, packaged flawlessly and shipped promptly within a few days. I’ve personally been impressed with everything I’ve gotten from them, including hardware, wheels and even shirts. I will continue to support them and look forward to seeing what they come up with next. I definitely recommend checking them out!”
“Zero puts out the coolest board graphics. To bad I rip through them all, cause the boards skate fantastic too. I can never manage to not skate them.
I do display what’s left of some of them on my shop wall though đź’€”
“Absolutely helpful Customer service team, resolved any issues in no time and even got me a board I wanted badly, Thank you!!! These boards are da bomb!!!”