“Board came with scratches and gouging. Messaged them right away and was told to send it back and they'll replace it. I asked if I'd get compensation for the time lost. The board is going into a collection and was a gift for a birthday that would of been missed due to this. I however drove almost 2 hours away to a skate shop and bought the board again before the party. I was told no compensation other then them covering my shipping. The box wasnt damaged so it happened from them. I'm not asking for the world but maybe some stickers or a shirt or something as a good will gesture would of ment the world. The fact that absolutely ZERO (no pun intended) effort was made to smooth over the situation was a bummer. I have been a zero or die guy for 20 years. It's all I've skated and all I've ever supported as far as board brands. Although this may seem trivial to you it was like being disrespected by an old friend. I love zero and always will but for the first time ever my next board will not be one. I'm not an angry costumer that want them to fail or anything. I'm just bummed that they didn't care. I hope zero lasts forever and new people discover how great the company can potentially be. It just sucks I'll no longer be apart of it.”
“Well what can I say? It was a limited run of 150 boards and after they all sold out zero decided to make more, so thatās pretty stupid in my opinion. Regardless Iām happy to have gotten one. Also I donāt know why I was charged shipping since it was $150 and apparently if you spend over $110 on zeroās website itās supposedly free but coming from the people that made a ālimited editionā run and then turn around and made more of the exact same board immediately after the first ones sold outā¦. Iām not too surprised didnāt really support too much with the new artsy boards they make now anyway. Just was stoked to get assigned Bam and Phil board. I wonāt support zero in the future though.”
