Zest Beauty Reviews

Name: Zest Beauty
Address: 4 Bull Close Road, The Lookout, Nottingham
Rating: 4.26

4.3 Rating 5,553 Reviews

83 %

of reviewers recommend Zest Beauty

4.3

Based on 5,553 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 30%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5

Visit Website

Phone:

+44 115 8243866

Email:

customerservices@zestbeauty.com

Location:

4 Bull Close Road, The Lookout
Nottingham
NG7 2UL

Write Your review

Tell us how Zest Beauty made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Zest Beauty 4 star review on 22nd September 2017

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Given my experience and the reviews re not receiving orders below should we be worried? I have used Zest for years but there seem to be an alarming number of folks who have paid some time ago and not received their orders. If I don't receive mine in the next 7 days I will be talking to my bank re a chargeback as this company appears to be keeping customers money and not despatching the goods”

Helpful Report

Posted 6 years ago

“Still have not received a shipping confirmation 10 days after order. Have contacted to regarding where my order in and still have heard nothing”

Helpful Report

Posted 6 years ago

“Still waiting for my order 10 days on? No contact either?”

Helpful Report

Posted 6 years ago

“I placed my order on the 2nd of February and by the 22nd of February i've still not received it. I have now emailed the company twice. It took them 5 days to get back to me the first time informing me that they are having a stock shortage which i should have received an email about, which i didn't. The second email i've not yet had a reply to. I rang once, not getting through to anyone but asked to leave a message on voicemail for someone to get back to me. Still waiting on my order.”

Helpful Report

Posted 6 years ago

“I ordered on february first and stil didn’t receive the products. If I call nobody is available. If I try to chat nobody responds. Finanly the day before yesterday I received an answer to a mail that you hope to ship my orde next week. :-(”

Helpful Report

Posted 6 years ago

“I placed an order almost 2 weeks ago, paid for expedited delivery, and I have not received any notification of shipment to date. I followed up with an email to customer service to no avail. However, the cost was removed from my account IMMEDIATELY after the time of my online purchase. Though, I still have no product.”

Helpful Report

Posted 6 years ago

“Ordered £106.88 JANUARY 8th wich has been debited from my account, only received two of cheapest items ....in “drips & drabs” after a long wait! You don’t answer my calls or ring back. Don’t use zest Beauty folks, many more reliable on the WEB!”

Helpful Report

Posted 6 years ago

“I made an order on 6th February and I still have not received same on 20th February. I emailed yesterday to enquire and haven't got a response yet.”

Helpful Report

Posted 6 years ago

“Ordered an item 10 days ago. You have taken my money but not delivered the item. Even though I have emailed you twice for an update on a delivery date. This is not the first time I have ordered this item but it is the first time you have not delivered or responded to my query. What is going on????”

Helpful Report

Posted 6 years ago

“Still waiting...one item recieved....waiting for two more...”

Helpful Report

Posted 6 years ago

“I havnt recieved my package yet... ordered 10 days ago”

Helpful Report

Posted 6 years ago

“I have not yet received my order. Payment was made 29th January and today is 18th February. I thave emailed and telephone and not had responses.”

Helpful Report

Posted 6 years ago

“Been waiting over 2 weeks for delivery. I messaged customer care a few days back, still no reply !”

Helpful Report

Posted 6 years ago

“I ordered a product on the 1st of February, I have trying to contact the customer service to find out what happened, but no one got back to me via mail or live chat. I am still trying to get an update or get my money back.”

Helpful Report

Posted 6 years ago

“Still waiting for delivery of my order number 1020260427 dated 25th January 2019. What more can I say? Zest have my payment!!”

Helpful Report

Posted 6 years ago

“Its been more than a month i still didnt receive my the shampoo & conditioner that i ordered. I guess its goodbye to my money”

Helpful Report

Posted 6 years ago

“Ordered product on Jan 18 & my credit card was charged. The product has NOT been shipped to date, almost a month later.”

Helpful Report

Posted 6 years ago

“I have not yet received my order which I made over 3 weeks ago and have sent 2 x email follow-ups with no response.”

Helpful Report

Posted 6 years ago

“I placed an order on 1st February and received a confirmation email. Today is 11th February and I haven't received my order, nor any kind of notification that it has been shipped. I have emailed zest customer service twice with no reply.”

Helpful Report

Posted 6 years ago

“It’s been over 2 months and still haven’t recvd my order!!!”

Helpful Report

Posted 6 years ago

Zest Beauty is rated 4.3 based on 5,553 reviews