Zest Beauty Reviews

Name: Zest Beauty
Address: 4 Bull Close Road, The Lookout, Nottingham
Rating: 4.26

4.3 Rating 5,553 Reviews

83 %

of reviewers recommend Zest Beauty

4.3

Based on 5,553 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 30%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5

Visit Website

Phone:

+44 115 8243866

Email:

customerservices@zestbeauty.com

Location:

4 Bull Close Road, The Lookout
Nottingham
NG7 2UL

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Zest Beauty 4 star review on 22nd September 2017

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I placed an order on 30 December, the money was taken immediately but I have still not received my order.”

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Posted 6 years ago

“Order was placed on 21.12.2018 and I have yet to receive notification that the products have even been sent.”

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Posted 6 years ago

“Late delivery - no response on contacting company”

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Posted 6 years ago

“I purchase my Ordered on 17th december recieved confirmation and took money but was not sent out, i went on the website on 21st to find you were closed and not reopening until 2nd jan, there was no cut off date to place order, so not happy at all”

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Posted 6 years ago

“It’s the second time, I’ve had to chase up products as waiting over 10 days to arrive.”

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Posted 6 years ago

“Need the make up for xmas not been delivered yet”

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Posted 6 years ago

“I received an email that the order is shipped already , now its been more than 10 days i did not receive an email with regards the status of the order . And after reading the reviews it makes me even more scared not to receive my order .”

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Posted 6 years ago

“I don't receive my ordered goods from Zest Beauty. Please follow up my purchase order. #1020254539”

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Posted 6 years ago

“You are asking me to write a review, yet we have not received our order as yet. Ordered 18/11/2018 and today is 29/11/18! Order reference 1020255218.”

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Posted 6 years ago

“Delayed order and sent the wrong order”

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Posted 6 years ago

“Have not heared anything about my order”

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Posted 6 years ago

“I ordered 2 items and I haven’t received my dermalogica as yet. Had I known it wasn’t in stock or would take this long, I wouldn’t have ordered with Zest.”

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Posted 6 years ago

“I did not get my order yet. On website it was said it will deliver in 10 days.its more than 15 days now”

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Posted 6 years ago

“Haven’t received the item as yet. Very, very slow.”

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Posted 6 years ago

“Website boasts samples on every single order but I received none. Have contacted them 3 times so far with no response.”

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Posted 6 years ago

“So slow to deliver my products.”

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Posted 6 years ago

“Item not dispatched until ten days after order being placed and after I had submitted a query as to the progress of the order.”

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Posted 6 years ago

“Very slow delivery and they sent the wrong product. I didn’t take up their offer to replace as it wasn’t worth the effort to send back and have another wait on delivery. Won’t use again.”

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Posted 6 years ago

Hello, Thank you for taking the time to leave a review. I can confirm that our customer service team have offered a solution with your incorrect item, however we can see the item you have received was in fact the correct item. The item's name has been re-branded with a new name. Please feel free to contact us separately and we will be happy to discuss this with you. Kind Regards, Zest Beauty.

Posted 6 years ago

“Dispatch and delivery is very slow. Failed to receive a response from customer services.”

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Posted 6 years ago

Hi Jade, We are so sorry to hear you have experienced delays with your order and for the lack of communication with our customer service team. Any delays should of been made aware to you sooner to notify you and as we failed to do so we sincerely apologise for this. We do hope to see you shop with us again. Kind Regards, Zest Beauty.

Posted 6 years ago

“My order placed on 5/26/18, right now I haven’t received it and the customer service said the tracking number was valid and nobody could know where is it.”

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Posted 6 years ago

Zest Beauty is rated 4.3 based on 5,553 reviews