Zest Beauty Reviews

Name: Zest Beauty
Address: 4 Bull Close Road, The Lookout, Nottingham
Rating: 4.26

4.3 Rating 5,553 Reviews

83 %

of reviewers recommend Zest Beauty

4.3

Based on 5,553 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 30%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5

Visit Website

Phone:

+44 115 8243866

Email:

customerservices@zestbeauty.com

Location:

4 Bull Close Road, The Lookout
Nottingham
NG7 2UL

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Zest Beauty 4 star review on 22nd September 2017

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order placed 3 weeks ago still haven’t received it. No communication to advise of delay.”

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Posted 6 years ago

“Waited far too long for delivery past the eta time. Tried emailing to chase and no-one responded. Ended up buying from amazon who delivered next day as I needed item. Eventually item came from zest so now I have 2 items. Will not be using zest again.”

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Posted 6 years ago

“No goods received as yet but fully charged for them. Infrequent updates as to why dispatch has been delayed.”

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Posted 6 years ago

“I ordered two items, one was dispatched but 4 weeks later I am still waiting for the second. I left a message on the answer phone to the contact number but no reply. To date the second product has still not been received.”

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Posted 6 years ago

“I’m still waiting for my product”

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Posted 6 years ago

“Still waiting for delivery of the items ordered and have had no communication regarding dispatch or stock issues. Sent an email about said issues and have had no reply after 7 hours.”

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Posted 6 years ago

“Order placed on 7th Feb.... the order is still "processing", despite contacting Zest Beauty twice regarding this order... I have heard nothing back. I won't be using them again.”

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Posted 6 years ago

“Haven't heard from them since my order was made”

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Posted 6 years ago

“ordered an urgent item on 17 Feb, I have e mailed- and no response. I have telephoned twice and you have to leave a message as there is no one on the other end!! What annoys me most is that you have taken my money on the day I ordered. Now please send my item. the order number is 1020261970. lets hope you at least look at the reviews”

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Posted 6 years ago

“I still haven’t received my order 10 days after ordering. I have tried to contact you but not heard anything back”

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Posted 6 years ago

“I placed an order with you on 5th February and still have not received the goods. I emailed you about this on 18th February but received no response. I left a message with your Customers Services department this morning and have now received an apology by email and assurance that this will be despatched within the next few days. I had hoped for more urgent action but I suppose a few more days won't make much difference - if indeed a few more days is all I have to wait. However, I have to admit to feeling not very optomistic on this score.”

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Posted 6 years ago

“Ordered goods 10/2/19 15 days later still not arrived despite phone calls/emails asking why”

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Posted 6 years ago

“I placed an order in January and have not had any communication. I have emailed several times to follow up on my order with no response! Thi is totally unacceptable! Your customer service is non existent!”

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Posted 6 years ago

“20 days after the order confirmation, I still have not received the order, The web site is still not showing as out of stock and promising a 3 to 7 day delivery. I received no advice that delivery would be delayed until my second e-mail provoked a response. There is still no estimate of when stock will be available but I do have an offer of a 5% discount if I do not cancel the order. This discount will only be available after the delayed order is dispatched. This company needs to get it's act together and send it's customer service staff for emergency training!”

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Posted 6 years ago

“I have not received the order?”

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Posted 6 years ago

“Ordered 3 items of which only 1 arrived. 3 wks ago. Have contacted them 3 times and No reply”

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Posted 6 years ago

“I still haven't received an order I made 20 days ago. I would have expected a courtesy email once you knew there was going to be a dispatch delay giving me the option to cancel my order. I had to email you twice before you informed me of the delay. And my order still has not been dispatched.”

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Posted 6 years ago

“I am still waiting for my order! And response to my numerous correspondence!”

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Posted 6 years ago

“I placed an order over 2 weeks ago - I haven't received the products - I e mailed and it was confirmed there was a delay and they sent me a sample size - however since e mailing again - no response. Wouldn't mind but they have also taken the money for an order I haven't received”

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Posted 6 years ago

“I ordered a product on 2nd of February, funds taken! 2 weeks later I phoned and spoke to a lady who said it was being processed, since then I have phoned and left 2 voicemail, one email contact and still no follow up!! 3 weeks on still no product or information as to what’s happening after taking the funds?”

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Posted 6 years ago

Zest Beauty is rated 4.3 based on 5,553 reviews