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Ziffit Reviews

4.0 Rating 1,616 Reviews
73 %
of reviewers recommend Ziffit
4.0
Based on 1,616 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 81%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
6 - 12 Hours
Customer Service
3.9 out of 5
Returns & Refunds
Returns Process
Easy
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Ziffit 1 star review on 16th June 2024
Donald Kevin Shorrock
Ziffit 1 star review on 5th June 2024
Meg R
Ziffit 1 star review on 5th June 2024
Meg R
Ziffit 1 star review on 13th May 2024
Hywel Ellis
Ziffit 1 star review on 13th May 2024
Hywel Ellis
Ziffit 1 star review on 9th April 2023
Helen
Ziffit 3 star review on 17th December 2022
Juliet
2
Anonymous
Anonymous  // 01/01/2019
Courier arrived at some unsocial time and left us no options to re-instate collection. We are not open every day so if he came back unannounced we would not be aware. Communication is with DPD not Ziffit and while you can choose a date, that's the only option.
Helpful Report
Posted 4 years ago
Hello, DPD collects within the hours of 9am to 5pm, on the date of collection you also get an hour timeslot for delivery. We can see that this was attempted on the 22nd September at 9.02am. Please contact support@ziffit.com with your trade number and how many boxes you have and we can book this in. Thanks, Ziffit.com
Posted 4 years ago
Sent 2 trades to ziffit, both were delivered 8/17 @6:33pm per fed ex tracking. The ID: US_64754. I received an email stating to send my trade on 8/27, 10 days after they’ve already received the shipment. On 8/29 I received another email that they are checking my items. But only for 1 shipment that I did receive payment for on 9/4. Sent FedEx tracking numbers to them for outstanding trade payment. Still no word. I understand Covid could impact processing times, but better and more responsive communication has to be given to customers to keep them informed on the status of their trades when they are issues.
Helpful Report
Posted 4 years ago
Hello, Thanks for this. We are unable to see the tracking for this trade. - https://www.fedex.com/apps/fedextrack/index.html?action=track&tracknumbers=395721987697&locale=en_GB&cntry_code=gb Did you send this in two separate parcels? Please forward all tracking information for this trade to help.usa@ziffit.com and our team can investigate. Thanks, Ziffit.com
Posted 4 years ago
Good idea ,but slightly underwhelmed at the prices you offered ,could be a little more generous..know you have to make profit but £3.20 for a £40 book ..thought a £5 at least !!
Helpful Report
Posted 4 years ago
Hello, Thanks for sharing your thoughts on the prices we offer. There are many variables taken into account when offering a price for the item. Whether it will sell, it's popularity, and of course how it Is doing in the market currently. The prices we offer are updated daily. Thanks, Ziffit.com
Posted 4 years ago
Ziffit is rated 4.0 based on 1,616 reviews