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Ziffit Reviews

4.0 Rating 1,616 Reviews
73 %
of reviewers recommend Ziffit
4.0
Based on 1,616 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 81%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
6 - 12 Hours
Customer Service
3.9 out of 5
Returns & Refunds
Returns Process
Easy
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Ziffit 1 star review on 16th June 2024
Donald Kevin Shorrock
Ziffit 1 star review on 5th June 2024
Meg R
Ziffit 1 star review on 5th June 2024
Meg R
Ziffit 1 star review on 13th May 2024
Hywel Ellis
Ziffit 1 star review on 13th May 2024
Hywel Ellis
Ziffit 1 star review on 9th April 2023
Helen
Ziffit 3 star review on 17th December 2022
Juliet
2
Anonymous
Anonymous  // 01/01/2019
Brilliant way to sell DVDs love it.
Helpful Report
Posted 1 year ago
Easy to use, great on collecting parcel from my door, great on sending the funds.
Helpful Report
Posted 1 year ago
Put some old books for sale, got a few quid less than the original total - due to some books being slightly damaged, but happy with the final total. Would use again, got paid within 2 weeks of submitting my items.
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Posted 1 year ago
keep losing items i send via post locker
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Posted 1 year ago
Brilliant company to sell books to.
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Posted 1 year ago
Would have been 5 stars, but original collection driver didn't turn up when stated & said we didn't leave parcel out! Otherwise a fabulous way to raise funds for Charity.
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Posted 1 year ago
Not happy that I was told nine books were not in one packaged another two packages had two missing they were definately in the boxes was told they must have been lost in transit does that mean the boxes were opened up and books taken.
Helpful Report
Posted 1 year ago
ziffit easy to use and problem free, prompt service. However their delivery service provider DPD is unreliable and sadly collection by then appears to be the only way to get items to Ziffit. Would prefer the option of dropping of at a parcel shop
Helpful Report
Posted 1 year ago
Efficient way of passing on books for others to enjoy
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Posted 1 year ago
Very good, easy service. Will be reusing.
Helpful Report
Posted 1 year ago
I wasn’t paid for 5 out of 12 books. One was a brand new book and in excellent condition but was marked as damaged. Terrible. Donate to charity instead. Not worth the time and effort.
Helpful Report
Posted 1 year ago
An easy system, the locker boxes for delivery are convenient. Some prices are low but overall good
Helpful Report
Posted 1 year ago
Great place to sell your Books great prices you give me for my books Will continue to sell with Ziffit.
Helpful Report
Posted 1 year ago
Collection and payment were quick and simple
Helpful Report
Posted 1 year ago
Straightforward using the Ziffit App, though lots had to be manually keyed in. So many not accepted thus they went to charity shops. The worst thing is the low prices given. Two books I had purchased from WOB, which were in an appalling condition, for which I'd been charged about £4 each, were Rejected at the Processing stage. Different rules. DPD collected as arranged, payment was reasonably fast. I can't say Ziffit made me happy, but at least there was a tiny return on my book clearance.
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Posted 1 year ago
Free collection, competitive prices and straightforward website to use.
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Posted 1 year ago
Books sent are dealt with quickly and payments made promptly. A problem I had on my last trade was dealt with via email and to my satisfaction.
Helpful Report
Posted 1 year ago
I bought a DVD from World of Books a year ago and I sold it through Ziffit and it was rejected because something was missing. Since I have no means to know what was missing because your policy is to exclude the item from the trade list I feel hard done by for losing my 1.40 plus promo code of 10%.
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Posted 1 year ago
Sometimes it works well, but it’s just a lottery – too often many are marked as rejected, but above all as not received when they were sent in the same box.
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Posted 1 year ago
I still haven't received my payment after 7 days
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Posted 1 year ago
Ziffit is rated 4.0 based on 1,616 reviews