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Ziffit Reviews

4.0 Rating 1,616 Reviews
73 %
of reviewers recommend Ziffit
4.0
Based on 1,616 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 81%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
6 - 12 Hours
Customer Service
3.9 out of 5
Returns & Refunds
Returns Process
Easy
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Ziffit 1 star review on 16th June 2024
Donald Kevin Shorrock
Ziffit 1 star review on 5th June 2024
Meg R
Ziffit 1 star review on 5th June 2024
Meg R
Ziffit 1 star review on 13th May 2024
Hywel Ellis
Ziffit 1 star review on 13th May 2024
Hywel Ellis
Ziffit 1 star review on 9th April 2023
Helen
Ziffit 3 star review on 17th December 2022
Juliet
2
Anonymous
Anonymous  // 01/01/2019
My items were picked up the following day. Received email a few days later, item had been checked & payment on it's way. Got payment within 5 working days. Used Ziffit a lot over the years, never had any problems.
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Posted 2 years ago
A good clean system, however I had six further items that needed to go in a separate box and I could not get the app to let me arrange collection for them at the same time as the larger box, it would only let me deliver them , so I cleared the basket which was disappointing.
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Posted 2 years ago
Easy to get prices. No problems with collection. Will keep using Ziffit as excellent service.
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Posted 2 years ago
Always been happy. One parcel lost in transit once and fully paid up. Otherwise always fair trade.
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Posted 2 years ago
As always, easy to check using bar code, quick drop in village, quick response as to arrival and check. Great . Thank You
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Posted 2 years ago
Very good service
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Posted 2 years ago
Quick payment
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Posted 2 years ago
Quick and easy transaction, scanning items via the app, dropping them off at InPost locker and then fast payment direct to my bank.
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Posted 2 years ago
Always easy to book, pick up smooth, quick payment.
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Posted 2 years ago
Still waiting to be paid.
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Posted 2 years ago
Excellent, quick service once again.
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Posted 2 years ago
There was a problem with a parcel but it was efficiently resolved and I was paid as usual
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Posted 2 years ago
Had difficulty in getting enough books together as you rejected so many and some of the prices were very low. Pick up was excellent & easy to organise.
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Posted 2 years ago
Waited in all morning for the box to be collected. Nobody showed up!
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Posted 2 years ago
Great collection, good service all round. Would like to see you take more resent paper backs!
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Posted 2 years ago
The collection was great, and payment relatively prompt. However, all my books are good as new, and it irks me slightly that Ziffit paid me the same as someone who had sent items that had been dog-eared', bent, clearly used or in otherwise less than perfect condition. Some sort of sliding scale would be nice and greatly appreciated, particularly as they are going to make a massive profit on the re-sale of my items.
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Posted 2 years ago
Always prompt to pick parcel up, let's you know the date and time they collect and all free. Payment made a few days later but think there should be details how they sell/use/dispose of items they say they can't accept. And a higher amount for the good quality items would be nice
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Posted 2 years ago
Nice and simple
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Posted 2 years ago
System good but DPD collection of boxes very unreliable but for some reason you have to send larger orders using DPD. To send smaller orders you can use InPost, which is great.
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Posted 2 years ago
It has been 6 days since I posted my parcels and they've not yet been picked up courier collection point. No contact from Ziffit checking on things.
Ziffit 1 star review on 9th April 2023
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Posted 2 years ago
Ziffit is rated 4.0 based on 1,616 reviews