Zippity Reviews

Name: Zippity
Address: 1167 Massachusetts Ave, Arlington
Rating: 4.84

4.8 Rating 2,184 Reviews

97 %

of reviewers recommend Zippity

Company Reviews

Questions

Metrics

4.8

Based on 2,184 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

8608087099

Location:

1167 Massachusetts Ave
Arlington
02476

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always great service!”

Helpful Report

(New England Center For Children) - Posted 5 years ago

“Super convenient. I’ll certainly use this service again in the future - at least for routine maintenance!”

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(Boston Scientific - Marlborough) - Posted 6 years ago

“The whole experience was fantastic. The updates throughout the day were helpful and the concept is brilliant. Keep up the good work. I will be sharing my experience with both friends and colleagues.”

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(Hypertherm) - Posted 6 years ago

“It is convenient! It will be better if coming more often.”

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(Oracle - Nashua) - Posted 6 years ago

“Very convenient and prompt service.”

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(Boston Scientific - Marlborough) - Posted 6 years ago

“Overall good experience. Nico and Alex were great in providing the scheduled services, providing updates and making recommendations. And it was a freezing that day. Many thanks!”

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(Staples) - Posted 6 years ago

“Great Service. Thank you”

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Posted 6 years ago

“Communication was phenomenal, job was done quicker than expected, and overall costs were less than what I would have paid elsewhere. Extremely satisfied.”

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(Staples) - Posted 6 years ago

“Didn't get to see the team, but a great service having your car done while you're at your desk working!!!! Love the real-time updates, and appreciate the feedback from the Safety checks. They found a cabin filter that was installed incorrectly and not providing much air filtering. Had that replaced with a point and a click! Please Thank the Team. Card's in the car, but it might have been Alex and Sasha! Thanks for coming to Staples!”

Helpful Report

(Staples) - Posted 6 years ago

“I made a special request to be taken early because I fell ill. You were able to accommodate me! This was great so that I could get myself looked at but also not have to reschedule my service. I appreciated the quick response to my request as well as the regular communication on service updates, including the pic of my car in service! I also like the web experience you provide when scheduling service and the report on the status of my car inspection. Thank you!”

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(Schneider Electric) - Posted 6 years ago

“As always Zippity went above and beyond! They fixed the issue with my car and educated me on what was wrong. As a female I don't always feel comfortable that I am getting the true story from mechanics, but I trust Zippity 100%! Keep up the good work.”

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(Dartmouth College) - Posted 6 years ago

“very convenient. love this service.”

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(DHMC) - Posted 6 years ago

“Love that I get straight answers, I don't have to think about dropping my car/ picking it up. Great service!”

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(DHMC) - Posted 6 years ago

“They were very efficient. I like being able to get my car done while at work.”

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(Fidelity - Merrimack) - Posted 6 years ago

“Easy to use, will probably do so again.”

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(DHMC) - Posted 6 years ago

“great job.”

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(DHMC) - Posted 6 years ago

“So convenient! It's hard not to take advantage of this service!”

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(Timberland) - Posted 6 years ago

“The Zippity team was very responsive and communicated everything they were doing throughout the day. I really enjoyed that I got the report of exactly what they checked/serviced, along with the image of my car, so I really appreciate the good work they did and highly recommend their services!”

Helpful Report

(Staples) - Posted 6 years ago

“This was an amazing experience and exceeded my expectations. I just had my front and rear brakes changed on my car, at a fair price, without missing any time at work, and all without actually talking in person face to face with a Zippity representative. Easy scheduling on the web. I had a question answered live while scheduling. Process was explained in detail on where to drop car off and how to leave car keys in lockbox. Very detailed. Received an email and text after my car was inspected to review work that was needed. I like that they sent pictures of the necessary repairs. Again, more detailed information was provided to lay out all the costs and why the work was needed to be done for my approval. Approved all suggested and needed work and had my car ready for pickup around 3PM. Cant stress enough how easy this transaction was. I have only been driving the car for 2 days now but have the upmost faith that the brakes were done correctly. Everything was perfect. Customer service was great with the emails and texts. Would absolutely use Zippity again.”

Helpful Report

(Staples) - Posted 6 years ago

“There was a scheduling issue which was 100% my fault. Despite that the technicians made a huge effort to get my car done earlier than they'd planned and I appreciated that very much. Very impressed and the cleaning they did looks great :)”

Helpful Report

(Timberland) - Posted 6 years ago

Zippity is rated 4.8 based on 2,184 reviews