Zippity Reviews

Name: Zippity
Address: 1167 Massachusetts Ave, Arlington
Rating: 4.84

4.8 Rating 2,184 Reviews

97 %

of reviewers recommend Zippity

Company Reviews

Questions

Metrics

4.8

Based on 2,184 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

8608087099

Location:

1167 Massachusetts Ave
Arlington
02476

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I appreciate that my car was checked out thoroughly.”

Helpful Report

(Staples) - Posted 5 years ago

“Loved how easy and convenient it was! Really appreciated the free health check and tire pressure check.”

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(JC Penney / NTT - Plano, TX) - Posted 5 years ago

“Very responsive, was able to get things done very quickly”

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(DHMC) - Posted 5 years ago

“Good service, professional staff - great business concept!”

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(Amica Mutual Insurance) - Posted 5 years ago

“I was very pleased with this, so convenient! Thank you, Thank you!”

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(Fidelity - Merrimack) - Posted 5 years ago

“I was pleased with the service and the convenience, but not pleased with the dirty/sticky steering wheel, shifter and door handle left behind. Not good.”

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(Amica Mutual Insurance) - Posted 5 years ago

Hi Jennifer, I know we have already coordinated with you to help clean up your vehicle but I wanted to thank you again for bringing this to our attention. It is our goal to provide an excellent all-around service so we appreciate being notified when we've missed something crucial like this. We apologize for the dirt we left behind during your service -- please let us know if there is anything else we can do beyond what you and Nico have already coordinated. Thank you, Kate Hitchner Head of Customer Experience

Posted 5 years ago

Author didn't leave any comments.

Helpful Report

(Fidelity - Merrimack) - Posted 5 years ago

“super convenient , fair prices, and quick responses!”

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(Amica Mutual Insurance) - Posted 5 years ago

“It was convenient and I felt that the health check notes were very useful. I was also appreciative of the good customer service and timely answers from Nico when trying to determine next steps for my vehicle.”

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(492 Old Connecticut Path) - Posted 5 years ago

“Couldn't have been easier or more convenient!”

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(DHMC) - Posted 5 years ago

“Great experience.”

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(Fidelity - Smithfield) - Posted 5 years ago

“Very convenient! This was my second time using the service at my office, Fidelity in Merrimack, NH. I particularly appreciate the feedback throughout the process via text and e-mail.”

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(Fidelity - Merrimack) - Posted 5 years ago

“I'm so impressed. The pictures and details I received about my cars health are unlike anything I have ever gotten from the dealership. The text with updates like "Hey, your battery failed. Do you want us to replace this too?" were amazing. Solving problems before they even start. Thank you, thank you, thank you for this amazing service!”

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(Fidelity - Smithfield) - Posted 5 years ago

“Great job and very easy”

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(Cisco Systems - Richardson) - Posted 5 years ago

“Photos of filters like air filter and engine filter gone wrong.... and no need to drive to auto shop.... so it is an advantage.”

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(Cisco Systems - Richardson) - Posted 5 years ago

“All went well. Great communication, work done as expected.”

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(959 Concord Street) - Posted 5 years ago

“Super easy! Was nervous at first that it might be expensive or a hastle. But worked out great! Will definitely continue to use Zippity for my car's regular maint needs. :)”

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(DHMC) - Posted 5 years ago

“It's so easy and convenient.”

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(DHMC) - Posted 5 years ago

“Everything was smooth - plus high quality service”

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(DHMC) - Posted 5 years ago

“I appreciate that my car was done before lunchtime. I work at an off-hospital building so I have to drop my car off at the hospital and then take a bus to work. Because my car was done before lunch, I was able to pick it up at lunch instead of having to hassle with it at the end of the day when I'm trying to get home to my kids.”

Helpful Report

(DHMC) - Posted 5 years ago

Zippity is rated 4.8 based on 2,184 reviews