Zippity Reviews

Name: Zippity
Address: 1167 Massachusetts Ave, Arlington
Rating: 4.84

4.8 Rating 2,184 Reviews

97 %

of reviewers recommend Zippity

Company Reviews

Questions

Metrics

4.8

Based on 2,184 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

8608087099

Location:

1167 Massachusetts Ave
Arlington
02476

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick, excellent service and future recommendations”

Helpful Report

(Fidelity - Merrimack) - Posted 6 years ago

“I thought it was great. My only suggestion is to state it clearly that when people drop off their keys in the dropbox, they are supposed to lock the box and take the key for the day. I might have missed it, but I don't think I saw that direction anywhere. I wasn't sure if that lockbox key was for me to take or for the Zippity people. Overall, great job. Thank you.”

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(Fidelity - Merrimack) - Posted 6 years ago

“Always a great experience, and you can't beat the convenience. Extremely fast customer support through email, and always willing to work with me for custom services.”

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(Hypertherm) - Posted 6 years ago

“Convenient and very competitive pricing.”

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Posted 6 years ago

“Excellent service as always”

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(Staples) - Posted 6 years ago

“Timely and convenient! Also very transparent and easy to use process for requesting/agreeing to additional services.”

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(DHMC) - Posted 6 years ago

“I love that Zippity always keeps me in the loop about what is going on with my vehicle. They provide pictures and clearly explain what's going on and offer fair pricing. They always get back to me very quickly when I contact them with questions or requests, usually within minutes! And of course the thing I like most is the convenience, but without offering a great service, the convenience would be wasted.”

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(DRTC) - Posted 6 years ago

“it was fine! no complaints :)”

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(Boston Scientific - Marlborough) - Posted 6 years ago

“great service, excellent communication. Loved the summary of everything they checked and things I need to be aware of. So much easier than bringing it to my mechanic. It's a little more expensive but definitely worth it!”

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(Boston Scientific - Marlborough) - Posted 6 years ago

“Great customer service! Right on time always. It is so great not to sit after work in a car dealership waiting room when I have so many more important things to do. Thank you!”

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(DHMC) - Posted 6 years ago

“I had a great experience with Zippity. The reminders prior to and on the day of my appointment were great. The team was very responsive to my questions and the services performed were excellent. The recommendations were feasible and the team did not try to upsell me on additional services I did not need (which happens every time I would bring my car for an oil change at my dealership). The process was very easy and convenient - I would definitely use Zippity again!”

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(Sunlife Financial (Park Nine)) - Posted 6 years ago

“6 stars if I could Above my expectations. There should be a way to tip! (If there is- maybe tell customers).”

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(Staples) - Posted 6 years ago

“The service I received for the work on my car yesterday, January 2, seems good. It was definitely convenient. It was more expensive than my usual place so I am not sure if I can use it all the time. And a very small thing, but I rely on the windshield sticker to remind me when my next service is due. Your stickers don't adhere to the windshield. Mine fell off last night, less than 12 hours after the service was completed. A silly thing, but my life is so busy that I need that sticker and to not have it is disappointing.”

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(Fidelity - Smithfield) - Posted 6 years ago

“I want you to know how much I appreciate the excellent service your tech provided. His attention to detail, great communication skills and his advise made the experience even better than I expected. I will Certainly use your services again and I will not hesitate to refer you to my colleagues.”

Helpful Report

(400 Riverpark Drive) - Posted 6 years ago

“The service was excellent, the technician did a great job, and the location was convenient. The only suggestion I would make, is to offer more options to get the service done. I had booked 3 weeks in advance, and only had one day to choose from. Otherwise, it was great, and I plan to use it again.”

Helpful Report

(Mercer - Norwood) - Posted 6 years ago

“Good morning and Merry Christmas. Nothing but good things to say regarding your service. From the appointment to pickup is a seamless process. I deal primarily w/ Nico and he is the best. Polite knowledgeable and responsive. He is the right guy to have at the front of the house. I have referred and will continue to refer any/all people I know from the company in need of service. I am also going to bring in my girlfriends truck for routine maintenance at some point. Thanks again. Frank”

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(Boston Scientific - Marlborough) - Posted 6 years ago

“Nope”

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(DHMC) - Posted 6 years ago

“nice service and so convenient. recommended for everyone!”

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(Dartmouth College) - Posted 6 years ago

“No it was great!”

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Posted 6 years ago

“Great experience. I look forward to having my car detailed in a few weeks.”

Helpful Report

(400 Riverpark Drive) - Posted 6 years ago

Zippity is rated 4.8 based on 2,184 reviews