Zippity Reviews

Name: Zippity
Address: 1167 Massachusetts Ave, Arlington
Rating: 4.84

4.8 Rating 2,184 Reviews

97 %

of reviewers recommend Zippity

Company Reviews

Questions

Metrics

4.8

Based on 2,184 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

8608087099

Location:

1167 Massachusetts Ave
Arlington
02476

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super convenient, and I loved the clarity of the health report.”

Helpful Report

(300 Baker Ave) - Posted 6 years ago

“Diagnostics service is great. Lots of data about your car. Complete with pictures of the problem areas.”

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(Schneider Electric) - Posted 6 years ago

“The roof and visors were not touched. Shift knob was not touched. I have pictures . I expected a bit more for my money.”

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(DHMC) - Posted 6 years ago

“Hello - for the most part it was a decent job - however there were several places in the vehicle where (I'm assuming Armor All) was used and not wiped off. I could touch it with my fingers and/or hand and my hand be covered in the product. Additionally, the black covers that sit in each door of my SUV - where your hand goes to close the door are missing.”

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(Fidelity - Merrimack) - Posted 6 years ago

“convenient, easy to schedule, easy drop off and work looks good”

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(Fidelity - Merrimack) - Posted 6 years ago

“When I initially booked I was a bit apprehensive with some of the wording as it seemed to imply that I would be charged for more if something was found. Thankfully that wasn't the case. Additionally when I received notification that there was recommended suggestions and I said I was not interested at the time the website would not accept my information. Had to respond to text. I LOVED the constant communication!”

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Posted 6 years ago

“Using Zippity saves me the hassle of planning my work day around getting work done on my car.”

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(Hypertherm) - Posted 6 years ago

“I'm very impressed with your chat bot, reminders, text message update, and overall quality of service. My car was in great shape and looked fantastic with the light detail and the car freshener and mints were a nice touch!”

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(Fidelity - Merrimack) - Posted 6 years ago

“I love the convenience of getting car maintenance while at work!”

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(Waters Corporation) - Posted 6 years ago

“Great services! Very efficient and convenient. Nico has been really supportive along the process, so patient and knowledgeable about everything!”

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(492 Old Connecticut Path) - Posted 6 years ago

“I loved the convenience of Zippity. Your customer service is stellar, as well. Thank you to the entire team.”

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(Timberland) - Posted 6 years ago

“You made it very easy!”

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(959 Concord Street) - Posted 6 years ago

“Awesome communication before during and after service. Thank you”

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Posted 6 years ago

“Very convenient and brilliant idea. I got my oil changed today and the Machanics were very friendly and accommodating. I loved how I was sent emails with updates. I was also able to speak to a customer service rep as my car was being worked on about a quote for another repair. This business should blow up as long as the mechanics are good. I have already been spreading the word and hope this works out for more complicated repairs. So far A+”

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(91 Hartwell) - Posted 6 years ago

“The convenience can't be beat!”

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(DHMC) - Posted 6 years ago

“It was a wonderful experience. I clocked into work, few hours later I went on break and had an email saying my car was done. Great for people who dont have a lot of time to get their cars maintained during the week, and you guys do extra health check of the car, tire tread and pressure. Was a great experience thank you.”

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Posted 6 years ago

“I am torn about how to rate this. On one hand, the service itself went fine. However, the lockbox of keys is in the cafeteria and the cafeteria is apparently locked starting in the afternoon, so when I went to get my keys at 5:00p, I couldn't. I had to go to my HR, who had to call the building manager, who had to send someone over so that I could actually leave work. I guess I should have picked up my keys when the email went out, but I didn't. You guys are definitely going to need to move your kiosk somewhere else.”

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(Middlesex Green) - Posted 6 years ago

“awesome service... they did a great job”

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(Boston Scientific - Marlborough) - Posted 6 years ago

“I owe you an apology. No need to be rude.”

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Posted 6 years ago

“Timely and appreciated the response to my question I left for the technician.”

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(Hypertherm) - Posted 6 years ago

Zippity is rated 4.8 based on 2,184 reviews